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Dennis Agusi
Group Communications
18 September 2017
Our journey into the
Digital workplace
The founding fathers of Philips
Frederik Gerard Anton
Philips, a born innovator
For over 125 years,
we have been
improving people’s
lives with a steady
flow of ground-
breaking innovations
Philips HealthTech portfolio in 20161
EUR 17.4
billion sales
1 Based on full-year 2016 results, excluding Lighting
2 As measured by Interbrand
~71,000
employees in over
100 countries
~10%of sales invested
in R&D
5%comparable sales growth
EUR
11.3 billion
brand value2
Sales and services
in 100+ countries
Philips’ six largest
markets and the
Netherlands1
China
€2.8
billion
Japan
€1.1
billion
United States
€7.7
billion
Netherlands
€688
million
Germany
€1.4
billion
India
€804
million
France
€833
million
1 Seven largest markets by sales in 2016
We innovate across the health continuum
Providing propositions for
healthy living
Supporting predictive and
preventative care
Connecting care in the home
to improve quality of life
Why a new
intranet?
+123,000 Intranet pages
+700 standalone intranet pages
2,644 intranet content managers
Facts speak
louder than
words
1.1. h/day1 searching
€570M searching every year2
19% Of a workweek is spent on
searching and gathering information3
Facts speak
louder than
words
1 The Digital Workplace by Infocentric: Studies by IDC, AIIM, MeriTalk, Canon, Artesian Solutions, Butler Group, YouGov, Recommind and Google.
2 Based on 210 worked per year and 40h per day.
3 Mc Kinsey: The social economy, Unlocking value and productivity through social technologies July 2012
Confidential information
Prevention
A personal customizable launch page that
enables employees to reach their goals by
providing the best access to data, information
and tools that they need to do their jobs in the
best possible manner and with high levels of
engagement.
The concept behind our intranet
From structured sites -> To information linked via Topics
How to
transition
+123,000
pages?
Content transition
From… To…
From +123,000 pages to 5,000 pages
How does it work?
And what does it look like?
Our learnings
• Launch a minimal
viable product
• Invest in change
communications
• Ask the business for a
contribution to
transition the content
• Focus on business
value. This helps to
end discussions
• Establish a
multidisciplinary team
“If you focus on results, you will neve
get change. If you focus on change, y
will get results.
Jack Dixon
Twitter: @dennisagusi
Email: dennis.agusi@philips.com
Your questions and
comments are
welcome!
Our journey into the Digital workplace - Philips

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Our journey into the Digital workplace - Philips

  • 1. Dennis Agusi Group Communications 18 September 2017 Our journey into the Digital workplace
  • 2. The founding fathers of Philips Frederik Gerard Anton Philips, a born innovator For over 125 years, we have been improving people’s lives with a steady flow of ground- breaking innovations
  • 3. Philips HealthTech portfolio in 20161 EUR 17.4 billion sales 1 Based on full-year 2016 results, excluding Lighting 2 As measured by Interbrand ~71,000 employees in over 100 countries ~10%of sales invested in R&D 5%comparable sales growth EUR 11.3 billion brand value2
  • 4. Sales and services in 100+ countries Philips’ six largest markets and the Netherlands1 China €2.8 billion Japan €1.1 billion United States €7.7 billion Netherlands €688 million Germany €1.4 billion India €804 million France €833 million 1 Seven largest markets by sales in 2016
  • 5. We innovate across the health continuum Providing propositions for healthy living Supporting predictive and preventative care Connecting care in the home to improve quality of life
  • 7. +123,000 Intranet pages +700 standalone intranet pages 2,644 intranet content managers Facts speak louder than words
  • 8. 1.1. h/day1 searching €570M searching every year2 19% Of a workweek is spent on searching and gathering information3 Facts speak louder than words 1 The Digital Workplace by Infocentric: Studies by IDC, AIIM, MeriTalk, Canon, Artesian Solutions, Butler Group, YouGov, Recommind and Google. 2 Based on 210 worked per year and 40h per day. 3 Mc Kinsey: The social economy, Unlocking value and productivity through social technologies July 2012 Confidential information
  • 9. Prevention A personal customizable launch page that enables employees to reach their goals by providing the best access to data, information and tools that they need to do their jobs in the best possible manner and with high levels of engagement.
  • 10. The concept behind our intranet From structured sites -> To information linked via Topics
  • 13. From +123,000 pages to 5,000 pages
  • 14. How does it work? And what does it look like?
  • 15. Our learnings • Launch a minimal viable product • Invest in change communications • Ask the business for a contribution to transition the content • Focus on business value. This helps to end discussions • Establish a multidisciplinary team “If you focus on results, you will neve get change. If you focus on change, y will get results. Jack Dixon
  • 16. Twitter: @dennisagusi Email: dennis.agusi@philips.com Your questions and comments are welcome!