The document discusses the concept of Policy Making 2.0, highlighting key challenges in traditional policy-making and proposing a more participative, transparent approach using modern tools and social media. It emphasizes the importance of open data, crowdsourcing, and collaboration, encouraging a shift towards innovative and accountable governance. It outlines steps for increased citizen participation in policy-making, emphasizing the need for user-friendly platforms and engagement strategies.

1. Policy Making 2.0: why and how
WORKSHOP
David Osimo, Tech4i2.com
www.crossover-eu.net
#policy20

2. WHY?

3. THE KEY CHALLENGES OF POLICY-MAKING
Timely
Evidence
Participated
based

4. THE KEY CHALLENGES OF POLICY-MAKING
Financial crisis 2008:
agencies failed to
anticipate and prevents
Timely
ACTA 2011: non
trasparent Bush 2003: no doubt
approach backfired that the Iraq regime
continues to possess
Evidence
Participated and conceal some of
based the most lethal
weapons ever
devised.

5. TRADITIONAL SOLUTIONS ARE ZERO-SUM
Financial crisis 2008:
agencies failed to
Hyerarchies anticipate and prevents
Timely
ACTA 2011: non
trasparent Bush 2003: no doubt
approach backfired that the Iraq regime
continues to possess
Evidence
Participated and conceal some of
based the most lethal
Open weapons ever
consultation Experts
devised.

6. WHAT IS POLICY-MAKING 2.0
TOOLS VALUES
 Open data  Openness
 Social networks  Many to many
 Crowdsourcing  Serendipity by design
 Visualisation  Intuitiveness and usability
 Simulation and modeling
 Serious gaming

7. Immersive Collaborative
Collaborative simulation governance
governance (e.g. co-ment)
(e.g. ideascale) Tools
Simulate impact Develop
of options preferred
option Revise
Identify possible option
Modeling
policy options
Understand Design Social
causal Ensure network
relationship Buy-in analysis
Identify Agenda Policy Implement Generate
problems setting cycle collaboration
Crowd
sourcing
Monitor & Induce
Collect
Visualizati evaluate behavioural
evidence
on / change Serious
opinion gaming
mining Monitor
Analyze data
Collect execution
feedback Open
data
Open Data Sentiment
visualization analysis

8. SOME EXAMPLES

9. BRAINSTORMING SOLUTIONS: HOW TO GET GOOD
IDEAS?
http://www.state.gov/opinion
space/
http://www.openideo.com/ope
n/web-start-up/brief.html

10. POLICY DESIGN: THE MID TERM REVIEW OF THE DAE
Daa.ec.europa.eu

11. COMMENTING THE EU STRATEGY ON CYBERSECURITY

12. Big data and
POLICY IMPLEMENTATION: crowdsourcing
PLANNING HEALTH SERVICES
http://www.heritagehealthprize.com/c/hhp

13. Tool: open data
POLICY EVALUATION: DAE SCOREBOARD
http://ec.europa.eu/information_society/digital-agenda/scoreboard/graphs/index_en.htm

14. HOW?

15. THE THIRD WAY OF POLICY MAKING
Traditional Policy Making 2.0 Social
government media
consultation
Anyone can ask questions
Federated on social media
Relevant Open
Coherent Publishing draft documents Creative
Predictable Emergent
Accountable Non-filtered discussion, civil Peer2peer
Structured servants take part in the discussion Innovative
Focus on quality of ideas, evidence
and inspiring examples
Acts as a platform: distributed
leadership is welcome

16. WHAT CITIZENS CAN OFFER
 Software skills (CommentNeelie)
 Technical knowledge (OpenIdeo)
 Experience as user of public services (PatientOpinion)
 Trusted by other citizens (ActiveMobs)
 Geographical coverage (FixmyStreet)
 “Many eyes” (Scoreboard)

17. IT’S NOT ABOUT “ TOTAL CITIZENSHIP”
100% • Producing
attention data
• Commenting,
10% reviewing,
curating
1% • Producing
content/services
Source: IPTS estimation based on Eurostat, IPSOS-MORI, Forrester

18. The power law of participation: DAA
1% left more than 50 contributions and more than 100 tweets
Contributions
60% left 1 contributions and made 1 tweet
People
18

19. THE 7 STEPS TO GETTING PARTICIPATION

20. GAMIFICATION OF POLICY MAKING
 FRIENDS: making discussion open and social. Enable
peer-to-peer contact between stakeholders
 FEEDBACK: ensure immediate impact and high visibility
of participant’s input. Report about the use of their
input
 FUN: Ensure clear, intuitive approach. Use plain
language, irony, visualisation. Introduce some elements
of competition.
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21. HOW TO DO IT: INNOVATION WITHOUT PERMISSION
 Attract and build internal competences
 Ask for help in the Open Source community
 Copy and use ready-made tools
 Valorize risk-taking internally
 Not completely bottom-up: a design approach
 Permanent beta, continuous strive for usability
 Start experimenting!
See you in the interactive session!

22. YOUR QUESTIONS?
Further information:
 Visit www.crossover-project.eu
 Answer the survey on http://www.crossover-
project.eu/UserSurvey.aspx
 Share experiences on the Policy-Making 2.0 group on
Linkedin
 Look at inspiring examples in Diigo Group:
http://groups.diigo.com/group/crossoverproject
http://egov20.wordpress.com
@osimod
David.osimo@tech4i2.com

23. INTERACTIVE SESSION

24. TOOLS
 GoogleModerator
 Uservoice/GetSatisfaction/Ideascale
 Co-ment
 Ning/Elgg
 OpenIdeo
 Wordle
 ManyEyes