This document discusses how technology can enhance policy making through a process called "Policy Making 2.0". It describes tools like open data, social networks, and visualization that can enable more open and collaborative policy processes. The document provides examples of these tools being used for agenda setting, policy design, implementation, and evaluation. It also shares perspectives on involving the public and designing processes for average citizens, not just experts. The key message is that governments can innovate and experiment with new tools and approaches without full permission, through a process of continuous improvement.

1. Policy Making 2.0
How can technology enhance
policy making?
UNDP WEBINAR, MARCH 22ND 2012
David Osimo, Tech4i2.com
www.crossover-eu.net
#pm20

2. WHAT IS POLICY-MAKING 2.0
TOOLS VALUES
 Open data  Open up to external
 Social networks and contributions earlier in the
crowdsourcing process
 Visualisation  Enable peer-to-peer
collaboration between
 Simulation and modeling
participants
 Serious gaming
 Design for unexpected
questions/contributions
(Raw data, open questions)
 Be very clear and usable
when you ask for help
 Account for real humans
not simplified abstract
entities

3. Uservoice, Etherpad
ideascale
Forum, Co-ment.com
blogs, Policy
twitter Brainstorming Drafting tools
solutions proposals Revising
Open proposals Policy
Google Discussion tasks
moderator
Policy
design Social
Ensure networks
Set priorities Buy-in
Collaborat Identify Agenda Policy Implemen Collaborativ
ive problems setting cycle tation Challenge
e action
visualizati .gov
on
Monitor Induce
Collect
evaluation behavioural
evidence
Evidencechal change Persuasive
lenge.com technologies
Monitor
Anallyze data
Collect execution
feedback Open
data
Open Data Participatr
visualization y sensing

4. Tool: idea-storm
AGENDA SETTING: THE CASE OFIDEARIO FOR CAGLIARI

5. Tool:
commentable
document
POLICY-DESIGN: COMMENTNEELIE.EU

6. Tool:
crowdsourcing
platform
POLICY IMPLEMENTATION: CHALLENGE.GOV

7. Tool: open data
POLICY EVALUATION: FARMSUBSIDY.ORG

8. VIEWS FROM THE FIELD
 “There are more smart people outside government than within it”
(Bill Joy)
 “the coolest thing to do with your data will be thought of by
someone else” (Rufus Pollock)
 “A problem shared is a problem halved ...and a pressure group
created” (Paul Hodgkin – PatientOpinion.com)
 “it’s about pressure points, chinks in the armour where
improvements might be possible, whether with the consent of
government or not” (Tom Steinberg, Mysociety.org)
 “many participants in the process dilute the effect of bad apples or
unconstructive participants” (Beth Noveck, Peertopatent.org)
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9. IT’S NOT ABOUT “ TOTAL CITIZENSHIP”
100% • Producing
attention data
• Commenting,
10% reviewing,
curating
1% • Producing
content/services
Source: IPTS estimation based on Eurostat, IPSOS-MORI, Forrester

10. WE SHOULD DESIGN GOV 2.0 FOR BART,
NOT ONLY FOR LISA
Hat tip: Carter and Dance, Nytimes.com
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11. HOW TO DO IT: INNOVATION WITHOUT PERMISSION
 Attract and build internal competences
 Ask for help in the Open Source community
 Copy and use ready-made tools
 Valorize risk-taking internally
 Not completely bottom-up: a design approach
 Permanent beta, continuous strive for usability
 Start experimenting!

12. YOUR QUESTIONS?
Further information:
 Visit www.crossover-project.eu
 Post questions/needs on http://crossover.uservoice.com
 Share experiences on the Policy-Making 2.0 group on
Linkedin
http://egov20.wordpress.com
@osimod
David.osimo@tech4i2.com