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ORGANIZATION DESIGN:
   FASHION OR FIT
          GROUP 8 (SECTION D)
ROADMAP

1.   Why organizations fail?
2.   Components of an organization
3.   Context of an organization
4.   Five basic Configurations
5.   OD – a diagnosis tool?
6.   Fashion Vs fit
MAIN PROBLEM IN ORGANIZATIONAL
            DESIGN
• Assumption that all organizations are alike
  • Ex: A hospital or an University has a totally organizational
    design when compared to a factory floor


• Assumption that effectiveness drives design and
  coherence amongst the components when it’s
  other way round
COMPONENTS OF ORGANIZATION

                  • Take Strategic Decisions w.r.t.
Top management      organization


 Operating core   • Basic work of an organization


   Middle line    • Intermediate management


                  • Operational Design of core activity of
Technostructure     organization

                  • Every other service other required for an
  Support Staff     organization
ILLUSTRATION OF COMPONENTS IN A
          RESTAURANT

                                     Owner- Top Management




                                                                    Watchman, Cashier, sweeper –
    Head Chef - Technostructure   Manager – middle management
                                                                           Support Staff




                                  Cooks, Waiters – Operating core




    Note: Not all organizations need all these parts.
CONFIGURATION AND CONTEXT

     Organization
      Structure

           c
           o
           h
           e             Organization
           r
           e             Effectiveness
           n
           c
           e



  Organization Context
PARAMETERS OF CONTEXT

• Size & Age
• Technological Dependence
• Environmental factors
 • Simple/Complex
 • Stable/Unstable
• Power
 • External
 • Internal
PARAMETERS OF STRUCTURE

• Standardization
• Formalization

• Hierarchy
5 CONTEXTS – 5 STRUCTURES

                                          Context
                                                                                         Mutual
Direct Supervision   Standardization of   Standardization of   Standardization of
                                                                                    Adjustment ex: an
ex: Small grocery    work ex: assembly         skills ex:        outputs ex: Car
                                                                                        airplane
       store                line            hospital, school       company
                                                                                     manufacturer




                                          Structure
                         Machine            Professional         Divisionalized
Simple Structure -                                                                  Adhocracy - no
                       bureaucracy -       bureaucracy –       form – middle line
      CEO                                                                             distinctions
                      technostructure      operating core          managers
FEW EXAMPLES

Simple Structure – Sharmaji canteen


Machine bureaucracy – Mc Donald’s


Professional bureaucracy – MDI


Divisionalized form – Godrej


Adhocracy – Intel
EXAMPLES FROM CASE STUDIES

Simple Structure – Celestial Seasonings,


Machine bureaucracy – Acme


Professional bureaucracy – Omega


Divisionalized form - ABB


Adhocracy – W.L.Gore and associates
SIMPLE STRUCTURE

• Characteristics
  •   Less standardization, formalization
  •   Minimal planning, training or liaison
  •   Very less middle management
  •   They buy than make
• Advantages
  • Lean and flexible
  • Operates in dynamic and complex environment
• Highly centralized – rapid innovation in simple kind happens
• Not suitable for complex innovation
• Generally young and small
• They often die young because of heavy obsession of its
  leaders
• Under severe pressure organizations revert back to this
  structure
MACHINE BUREAUCRACY

• Off spring of industrialization
• High standardization – low skilled, highly specialized
  jobs
• Elaborate administration with many analysts which
  in turn leads to horizontal decentralization
• Conflicts out of rigid departmentalization and
  hierarchy is required to oversee it
• Stable environment or stabilize the environment
  around by vertical integration
• Size drives organization to bureaucratize and vice
  versa
• Mass production
• External controls encourage bureaucratization and
  centralization
• Ex govt agencies
• Dull and repetitive work, alienated
  employees, obsession with control, massive size and
  inadaptability
CONCLUSION

A configuration according to the context of the
organization should be chosen but competency that
contrasts its configuration should not be expected

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Organization design - Fashion or fit

  • 1. ORGANIZATION DESIGN: FASHION OR FIT GROUP 8 (SECTION D)
  • 2. ROADMAP 1. Why organizations fail? 2. Components of an organization 3. Context of an organization 4. Five basic Configurations 5. OD – a diagnosis tool? 6. Fashion Vs fit
  • 3. MAIN PROBLEM IN ORGANIZATIONAL DESIGN • Assumption that all organizations are alike • Ex: A hospital or an University has a totally organizational design when compared to a factory floor • Assumption that effectiveness drives design and coherence amongst the components when it’s other way round
  • 4. COMPONENTS OF ORGANIZATION • Take Strategic Decisions w.r.t. Top management organization Operating core • Basic work of an organization Middle line • Intermediate management • Operational Design of core activity of Technostructure organization • Every other service other required for an Support Staff organization
  • 5. ILLUSTRATION OF COMPONENTS IN A RESTAURANT Owner- Top Management Watchman, Cashier, sweeper – Head Chef - Technostructure Manager – middle management Support Staff Cooks, Waiters – Operating core Note: Not all organizations need all these parts.
  • 6. CONFIGURATION AND CONTEXT Organization Structure c o h e Organization r e Effectiveness n c e Organization Context
  • 7. PARAMETERS OF CONTEXT • Size & Age • Technological Dependence • Environmental factors • Simple/Complex • Stable/Unstable • Power • External • Internal
  • 8. PARAMETERS OF STRUCTURE • Standardization • Formalization • Hierarchy
  • 9. 5 CONTEXTS – 5 STRUCTURES Context Mutual Direct Supervision Standardization of Standardization of Standardization of Adjustment ex: an ex: Small grocery work ex: assembly skills ex: outputs ex: Car airplane store line hospital, school company manufacturer Structure Machine Professional Divisionalized Simple Structure - Adhocracy - no bureaucracy - bureaucracy – form – middle line CEO distinctions technostructure operating core managers
  • 10. FEW EXAMPLES Simple Structure – Sharmaji canteen Machine bureaucracy – Mc Donald’s Professional bureaucracy – MDI Divisionalized form – Godrej Adhocracy – Intel
  • 11. EXAMPLES FROM CASE STUDIES Simple Structure – Celestial Seasonings, Machine bureaucracy – Acme Professional bureaucracy – Omega Divisionalized form - ABB Adhocracy – W.L.Gore and associates
  • 12. SIMPLE STRUCTURE • Characteristics • Less standardization, formalization • Minimal planning, training or liaison • Very less middle management • They buy than make • Advantages • Lean and flexible • Operates in dynamic and complex environment
  • 13. • Highly centralized – rapid innovation in simple kind happens • Not suitable for complex innovation • Generally young and small • They often die young because of heavy obsession of its leaders • Under severe pressure organizations revert back to this structure
  • 14. MACHINE BUREAUCRACY • Off spring of industrialization • High standardization – low skilled, highly specialized jobs • Elaborate administration with many analysts which in turn leads to horizontal decentralization • Conflicts out of rigid departmentalization and hierarchy is required to oversee it
  • 15. • Stable environment or stabilize the environment around by vertical integration • Size drives organization to bureaucratize and vice versa • Mass production • External controls encourage bureaucratization and centralization • Ex govt agencies
  • 16. • Dull and repetitive work, alienated employees, obsession with control, massive size and inadaptability
  • 17. CONCLUSION A configuration according to the context of the organization should be chosen but competency that contrasts its configuration should not be expected