This document discusses organizational development (OD). It defines OD as a planned, system-wide effort to apply behavioral science to improve organizational effectiveness. The document outlines the typical 7-step OD process: initial diagnosis, data collection, data feedback and confrontation, selection and design of interventions, implementation of interventions, action planning and problem solving, and team building and intergroup development. It provides details on activities at each step, such as using surveys to collect data and forming groups to review data and develop recommendations.