Oracle Cloud Platform for
IT Operations Management
(Oracle Management Cloud)
Presenter Name: Fabio Batista
Title: OEM/OMC Specialist
Date: May, 2016
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Tests
• On-premise IT Ops silos… ...have become cloud silos…
3
But DevOps Requires
Sharing and Collaboration!
Why IT Operations Management?
Siloed Operational Information is Killing DevOps Initiatives
Tickets Monitoring
CMDB
Network
Mgmt.
Quality
Assurance
IT Operations
Logs
Run Book
Scripts
Asset
Mgmt.
Topology
Alerts
APM
Logs
Service
Desk Cloud
Consoles
CMDB
Synthetic
Monitoring
Development
DevOps
Automation
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 6
Key Stakeholders Have Different Challenges and Needs
Oracle Confidential – Internal/Restricted/Highly Restricted
LOB Executive • Track roll out & adoption of new business services
• Visibility into QoS provided by Development & Ops
DevOps • Rapid root cause analysis across application tiers
• Out-of-box automated diagnostics to direct remediation
Business Analyst • Optimize capital expenses without compromising QoS
• Increase operational efficiency and improve asset utilization
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Oracle Management Cloud Services
Application Performance
Monitoring
Improve End-User Experience
and System Performance;
Diagnose Performance Issues
Faster
Log Analytics
Extract Value from Logs by
Collecting, Correlating, and
Searching Any Kind of Log Data;
Quickly Discover Anomalies
IT Analytics
Make Critical Decisions About Your
IT Estate; Plan For Growth, Run
What-If Analyses, Compare
Resource Usage
12
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Application Performance Monitoring
Cloud Service
13
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Break down barriers between Dev and Ops
16
Application Performance Diagnostics for DevOps
• Single source of the truth for
true application performance
down to code level and SQL
query visibility
• Provide developers broader
access to data that is siloed
and unavailable to them
• Drive application context into
operations
Applications
Server
Requests
Database
Queries
21
Logs
3
End Users
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Log Analytics Cloud Service
18
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Topology Aware Log Exploration
• Intrinsic knowledge of application topology
– Auto-create and update application topology
– Accurate and efficient search and exploration in
context of the application and supporting
infrastructure
• Auto-discovery and real-time collection of
any type of log data across all components of
application stack
– Syslog, application server, database, application,
network devices, Windows events, etc.
21
Explore logs specific to the application experiencing the problem
Application/System
Topology
Log Data
Sources
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Application Performance Monitoring Integration
• Easily expand troubleshooting effort by
drilling into logs from your APM tool
• Easily know what happened in your
application, platform and infrastructure
logs in context of your application request
flows within the specific time of issue
22
Troubleshoot problems from end user performance issues down to logs
Drilldown to Log
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Demonstration: Rapid Troubleshooting
23
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 24
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 25
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Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
IT Analytics Cloud Service
42Oracle Confidential – Internal
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
• Business Drivers
– New analytics tools needed to provide
operational insight for capacity planning,
performance analysis, etc.
• Problem
– Current tools focus on monitoring and
diagnostics of IT assets (DB, mw) one at a time
– Lack insight across the entire data center, over
extended time periods, across systems, by
applications, cost centers, etc.
– Not capable of advanced analytics capabilities
like correlation, trending and forecasting.
Why Analytics for IT?
Firewall
Web Servers
Middleware
Database
Database
End Users
Application
`
OS/VM
+Hardware
Performance
Metrics
Configuration
Events
End User
Log
44
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Answer Big Questions About Your IT Estate
• Resource Analytics
– “Where am I under- and over-utilized?”
– “What will happen tomorrow?”
• Performance Analytics
– “Where are my most systemic,
recurring problems occurring?”
(Put another way, “Where are my
people spending their time?”)
• Ad-hoc Exploration
– “What questions should I be asking?”
45
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Demonstration: Analytics
46
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 47
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 48
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 49
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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
The Oracle Management Cloud introduces a highly
unified approach to enterprise scale IT Operations
Analytics, APM and Log Analysis…This type of
solution can significantly improve the ability of
DevOps teams to speed up root cause analysis and
more consistently satisfy business SLAs.
65
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
• OMC is a next-generation suite of
management and monitoring services
• OMC is designed for heterogeneous
environments, across on-premise,
Oracle Cloud and non-Oracle clouds
• OMC services leverage a unified big
data platform to provide deep insights
across technical and business data
• EM is a traditional active management
and deep diagnostics solution, highly
tailored for the Oracle red stack
• EM is deployed on-premise to manage
Oracle private, public or hybrid clouds
• EM data can be harvested and
uploaded to the OMC data platform
71
OMC and Oracle Enterprise Manager
Oracle Management Cloud Oracle Enterprise Manager
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
IT Analytics Architecture
72
Repository
Oracle Enterprise Manager
Cloud Control 12c
Host, Database,
Weblogic, Other Targets
In EM
https
Cloud Agent on
Oracle DB Servers
monitored by EM to
collect AWR data
Gateway Agent
buffers data and
sends over secure
communication channel
Data Collector Agent
extracts target data,
configuration, incidents,
metrics from EM
IT Analytics
OMS
https
CustomerFirewall
Proxy
EM Agent
Data Collector Agent
Cloud Agent
Gateway Agent
OMC Components
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Log Analytics Architecture
73
Repository
Oracle Enterprise Manager
Cloud Control 12c
Host, Database,
Weblogic, Other Targets
In EM
https
Cloud Agent on
all Log Analytic targets
Gateway Agent
buffers data and
sends over secure
communication channel
Data Collector Agent
extracts target data,
configuration, incidents,
metrics from EM
Log Analytics
OMS
https
CustomerFirewall
Proxy
EM Agent
Data Collector Agent
Cloud Agent
Gateway Agent
OMC Components
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Application Performance Monitoring Architecture
74
Application Servers
APM
https
CustomerFirewall
Proxy
OMC Components
APM Agent on
Weblogic Domain
Access APM via Browser to
view performance data
APM Agent
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
With Log Analytics Integration
Application Performance Monitoring Architecture
75
Repository
Oracle Enterprise Manager
Cloud Control 12c
Application Servers
monitored by EM
https
Cloud Agent on
all Log Analytic targets
Gateway Agent
buffers data and
sends over secure
communication channel
Data Collector Agent
extracts target data,
configuration, incidents,
metrics from EM
APMOMS
https
CustomerFirewall
Proxy
EM Agent
Data Collector Agent
Cloud Agent
Gateway Agent
OMC Components
APM Agent on
Weblogic Domain
Access APM via Browser to
view performance data
Log Analytics
APM Agent
Oracle Management Cloud

Oracle Management Cloud

  • 1.
    Oracle Cloud Platformfor IT Operations Management (Oracle Management Cloud) Presenter Name: Fabio Batista Title: OEM/OMC Specialist Date: May, 2016 Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
  • 2.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Tests • On-premise IT Ops silos… ...have become cloud silos… 3 But DevOps Requires Sharing and Collaboration! Why IT Operations Management? Siloed Operational Information is Killing DevOps Initiatives Tickets Monitoring CMDB Network Mgmt. Quality Assurance IT Operations Logs Run Book Scripts Asset Mgmt. Topology Alerts APM Logs Service Desk Cloud Consoles CMDB Synthetic Monitoring Development DevOps Automation
  • 3.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | 6 Key Stakeholders Have Different Challenges and Needs Oracle Confidential – Internal/Restricted/Highly Restricted LOB Executive • Track roll out & adoption of new business services • Visibility into QoS provided by Development & Ops DevOps • Rapid root cause analysis across application tiers • Out-of-box automated diagnostics to direct remediation Business Analyst • Optimize capital expenses without compromising QoS • Increase operational efficiency and improve asset utilization
  • 4.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Management Cloud Services Application Performance Monitoring Improve End-User Experience and System Performance; Diagnose Performance Issues Faster Log Analytics Extract Value from Logs by Collecting, Correlating, and Searching Any Kind of Log Data; Quickly Discover Anomalies IT Analytics Make Critical Decisions About Your IT Estate; Plan For Growth, Run What-If Analyses, Compare Resource Usage 12
  • 5.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Application Performance Monitoring Cloud Service 13
  • 6.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Break down barriers between Dev and Ops 16 Application Performance Diagnostics for DevOps • Single source of the truth for true application performance down to code level and SQL query visibility • Provide developers broader access to data that is siloed and unavailable to them • Drive application context into operations Applications Server Requests Database Queries 21 Logs 3 End Users
  • 7.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Log Analytics Cloud Service 18
  • 8.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Topology Aware Log Exploration • Intrinsic knowledge of application topology – Auto-create and update application topology – Accurate and efficient search and exploration in context of the application and supporting infrastructure • Auto-discovery and real-time collection of any type of log data across all components of application stack – Syslog, application server, database, application, network devices, Windows events, etc. 21 Explore logs specific to the application experiencing the problem Application/System Topology Log Data Sources
  • 9.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Application Performance Monitoring Integration • Easily expand troubleshooting effort by drilling into logs from your APM tool • Easily know what happened in your application, platform and infrastructure logs in context of your application request flows within the specific time of issue 22 Troubleshoot problems from end user performance issues down to logs Drilldown to Log
  • 10.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Demonstration: Rapid Troubleshooting 23
  • 11.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 24
  • 12.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 25
  • 13.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 26
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    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 27
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    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 28
  • 16.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 29
  • 17.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 30
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    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 31
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    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 32
  • 20.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 33
  • 21.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 34
  • 22.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 35
  • 23.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 36
  • 24.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 37
  • 25.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 38
  • 26.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 39
  • 27.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 40
  • 28.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 41
  • 29.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | IT Analytics Cloud Service 42Oracle Confidential – Internal
  • 30.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | • Business Drivers – New analytics tools needed to provide operational insight for capacity planning, performance analysis, etc. • Problem – Current tools focus on monitoring and diagnostics of IT assets (DB, mw) one at a time – Lack insight across the entire data center, over extended time periods, across systems, by applications, cost centers, etc. – Not capable of advanced analytics capabilities like correlation, trending and forecasting. Why Analytics for IT? Firewall Web Servers Middleware Database Database End Users Application ` OS/VM +Hardware Performance Metrics Configuration Events End User Log 44
  • 31.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Answer Big Questions About Your IT Estate • Resource Analytics – “Where am I under- and over-utilized?” – “What will happen tomorrow?” • Performance Analytics – “Where are my most systemic, recurring problems occurring?” (Put another way, “Where are my people spending their time?”) • Ad-hoc Exploration – “What questions should I be asking?” 45
  • 32.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Demonstration: Analytics 46
  • 33.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | 47
  • 34.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 48
  • 35.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 49
  • 36.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 50
  • 37.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 51
  • 38.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 52
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    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 53
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    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 54
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    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 55
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    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 56
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    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 57
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    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 58
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    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 59
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    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 60
  • 47.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 61
  • 48.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 62
  • 49.
    Copyright © 2014Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 63
  • 50.
    Copyright © 2015,Oracle and/or its affiliates. All rights reserved. | The Oracle Management Cloud introduces a highly unified approach to enterprise scale IT Operations Analytics, APM and Log Analysis…This type of solution can significantly improve the ability of DevOps teams to speed up root cause analysis and more consistently satisfy business SLAs. 65
  • 51.
    Copyright © 2015,Oracle and/or its affiliates. All rights reserved. | • OMC is a next-generation suite of management and monitoring services • OMC is designed for heterogeneous environments, across on-premise, Oracle Cloud and non-Oracle clouds • OMC services leverage a unified big data platform to provide deep insights across technical and business data • EM is a traditional active management and deep diagnostics solution, highly tailored for the Oracle red stack • EM is deployed on-premise to manage Oracle private, public or hybrid clouds • EM data can be harvested and uploaded to the OMC data platform 71 OMC and Oracle Enterprise Manager Oracle Management Cloud Oracle Enterprise Manager
  • 52.
    Copyright © 2015,Oracle and/or its affiliates. All rights reserved. | IT Analytics Architecture 72 Repository Oracle Enterprise Manager Cloud Control 12c Host, Database, Weblogic, Other Targets In EM https Cloud Agent on Oracle DB Servers monitored by EM to collect AWR data Gateway Agent buffers data and sends over secure communication channel Data Collector Agent extracts target data, configuration, incidents, metrics from EM IT Analytics OMS https CustomerFirewall Proxy EM Agent Data Collector Agent Cloud Agent Gateway Agent OMC Components
  • 53.
    Copyright © 2015,Oracle and/or its affiliates. All rights reserved. | Log Analytics Architecture 73 Repository Oracle Enterprise Manager Cloud Control 12c Host, Database, Weblogic, Other Targets In EM https Cloud Agent on all Log Analytic targets Gateway Agent buffers data and sends over secure communication channel Data Collector Agent extracts target data, configuration, incidents, metrics from EM Log Analytics OMS https CustomerFirewall Proxy EM Agent Data Collector Agent Cloud Agent Gateway Agent OMC Components
  • 54.
    Copyright © 2015,Oracle and/or its affiliates. All rights reserved. | Application Performance Monitoring Architecture 74 Application Servers APM https CustomerFirewall Proxy OMC Components APM Agent on Weblogic Domain Access APM via Browser to view performance data APM Agent
  • 55.
    Copyright © 2015,Oracle and/or its affiliates. All rights reserved. | With Log Analytics Integration Application Performance Monitoring Architecture 75 Repository Oracle Enterprise Manager Cloud Control 12c Application Servers monitored by EM https Cloud Agent on all Log Analytic targets Gateway Agent buffers data and sends over secure communication channel Data Collector Agent extracts target data, configuration, incidents, metrics from EM APMOMS https CustomerFirewall Proxy EM Agent Data Collector Agent Cloud Agent Gateway Agent OMC Components APM Agent on Weblogic Domain Access APM via Browser to view performance data Log Analytics APM Agent