Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Oracle Management Cloud
IT Operations Mgt-as-a-Service
Smarter insight. Swifter action.
Lee Bonfield
Enterprise and Cloud Management
lee.bonfield@oracle.com
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracle’s products remains at the sole discretion of Oracle.
2
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
DEVELOPMENT OF CUSTOMER
EXPERIENCES DRIVE COMPETITIVE
ADVANTAGE
#DigitalTransformat
ion
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
THE WORLD IS ZERO-TOLERANT OF
IT ISSUES
#Millennial
s
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal/Restricted/Highly Restricted 5
IT OPERATIONS NEED TO KEEP UP,
ENABLE DEVELOPMENT AND BE
AGILE…
#DevOps
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal/Restricted/Highly Restricted 6
…IN AN INCREASINGLY
COMPLEX IT ENVIRONMENT
#HybridClou
d
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal/Restricted/Highly Restricted 7
THE MARKET IS SHIFTING TO NEW
MODELS OF CONSUMPTION
#AsAService
#CloudFirst
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
HOW WEBSITE PERFORMANCE EFFECTS
USER BEHAVIOUR…
47% of users expect a web page to load in 2 seconds or less
40% abandon a website that takes more than 3 seconds to lo
52% state that quick page load is important to their site loyal
44% will tell their friends about a #badexperience
Source: https://blog.kissmetrics.com/loading-time/?wide=1
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Integrated Operations
Tooling
Oracle Confidential – Internal
Real-Time UX Insight
Resolve Issues Pro-
Actively
Monitor Any Environment
Consumed as-a-Service
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. 10
“ 7-Eleven's 7-Rewards loyalty program mobile application…serves millions of customers
daily from tens of thousands of retail stores in US and Canada…We intend to leverage
Oracle Management Cloud… so that we know about any potential problems before our
customers. ”
Ron Clanton, Director, Enterprise Architecture, 7-Eleven
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. 11
“ We were very excited to get a preview of the Oracle Management Cloud…the advanced analytical
capabilities will be able to proactively alert us to potential application issues before they impact our
clients. The sum total of the Oracle Management Cloud offerings provide a rapid time-to-value and
will enable a smarter and more effective enterprise. ”
Thomas Clewett, VP & CTO, Exelon Corp
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Customer Examples: Management Cloud
12
Copyright © 2016, Oracle and/or its affiliates. All rights reserved.
The Oracle Management Cloud introduces a highly unified approach to enterprise scale IT
Operations Analytics, APM and Log Analysis…This type of solution can significantly
improve the ability of DevOps teams to speed up root cause analysis and more
consistently satisfy business SLAs.”
Mary Johnston Turner, Research Vice President, IDC
13
“
Copyright © 2016, Oracle and/or its affiliates. All rights reserved.
Next-Generation Tooling for DevOps
Oracle Management Cloud Platform
Unified Platform
Application Performance
Monitoring
Orchestration
IT Analytics Infrastructure Monitoring
Log Analytics
Compliance
Copyright © 2016, Oracle and/or its affiliates. All rights reserved.
Next-Generation Tooling for DevOps
Oracle Management Cloud Platform
Unified Platform
Benefits
• Reduce friction in the customer experience with real-time
insight to rapidly troubleshoot issues
• Simplified, Integrated and Agile IT Operations Tooling
• Manage complex applications wherever they reside (On-Prem,
Oracle Cloud, AWS, Azure etc...)
• Eliminate operational data silos and encourage DevOps
• Get started quickly and easily with lightweight deployment
• Consume as-a-service and flexibility to scale up/down depending
on requirement
Copyright © 2016, Oracle and/or its affiliates. All rights reserved.
Next-Generation Tooling for DevOps
Oracle Management Cloud Platform
Unified Platform
Key Features
• End-user & server monitoring: web, mobile, on-
premises, cloud
• Capacity and resource planning
• Estate-wide event and metric analytics
• Light-touch log aggregation with topology-aware search
• Machine Learning based anomaly detection
• Out-of-box dashboards
Copyright © 2016, Oracle and/or its affiliates. All rights reserved.
Next-Generation Tooling for DevOps
Oracle Management Cloud Platform
Unified Platform
Next Steps - 30 Day Trial
• Workshop on Day 1 to:
• Agree Success Criteria
• Identify a ‘problem’ system/application to
monitor
• Oracle & Customer deploy agents
• Report at the end of 30 days with findings
recommendations
#MgmtCloud
@OracleMgmtCloud
Cloud.oracle.com/management
Oracle Management Cloud   newpres-v1.1

Oracle Management Cloud newpres-v1.1

  • 1.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. | Oracle Management Cloud IT Operations Mgt-as-a-Service Smarter insight. Swifter action. Lee Bonfield Enterprise and Cloud Management lee.bonfield@oracle.com
  • 2.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. | Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 2
  • 3.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. | DEVELOPMENT OF CUSTOMER EXPERIENCES DRIVE COMPETITIVE ADVANTAGE #DigitalTransformat ion
  • 4.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. | THE WORLD IS ZERO-TOLERANT OF IT ISSUES #Millennial s
  • 5.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal/Restricted/Highly Restricted 5 IT OPERATIONS NEED TO KEEP UP, ENABLE DEVELOPMENT AND BE AGILE… #DevOps
  • 6.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal/Restricted/Highly Restricted 6 …IN AN INCREASINGLY COMPLEX IT ENVIRONMENT #HybridClou d
  • 7.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal/Restricted/Highly Restricted 7 THE MARKET IS SHIFTING TO NEW MODELS OF CONSUMPTION #AsAService #CloudFirst
  • 8.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. | HOW WEBSITE PERFORMANCE EFFECTS USER BEHAVIOUR… 47% of users expect a web page to load in 2 seconds or less 40% abandon a website that takes more than 3 seconds to lo 52% state that quick page load is important to their site loyal 44% will tell their friends about a #badexperience Source: https://blog.kissmetrics.com/loading-time/?wide=1
  • 9.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. |Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Integrated Operations Tooling Oracle Confidential – Internal Real-Time UX Insight Resolve Issues Pro- Actively Monitor Any Environment Consumed as-a-Service
  • 10.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. 10 “ 7-Eleven's 7-Rewards loyalty program mobile application…serves millions of customers daily from tens of thousands of retail stores in US and Canada…We intend to leverage Oracle Management Cloud… so that we know about any potential problems before our customers. ” Ron Clanton, Director, Enterprise Architecture, 7-Eleven
  • 11.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. 11 “ We were very excited to get a preview of the Oracle Management Cloud…the advanced analytical capabilities will be able to proactively alert us to potential application issues before they impact our clients. The sum total of the Oracle Management Cloud offerings provide a rapid time-to-value and will enable a smarter and more effective enterprise. ” Thomas Clewett, VP & CTO, Exelon Corp
  • 12.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. | Customer Examples: Management Cloud 12
  • 13.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. The Oracle Management Cloud introduces a highly unified approach to enterprise scale IT Operations Analytics, APM and Log Analysis…This type of solution can significantly improve the ability of DevOps teams to speed up root cause analysis and more consistently satisfy business SLAs.” Mary Johnston Turner, Research Vice President, IDC 13 “
  • 14.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. Next-Generation Tooling for DevOps Oracle Management Cloud Platform Unified Platform Application Performance Monitoring Orchestration IT Analytics Infrastructure Monitoring Log Analytics Compliance
  • 15.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. Next-Generation Tooling for DevOps Oracle Management Cloud Platform Unified Platform Benefits • Reduce friction in the customer experience with real-time insight to rapidly troubleshoot issues • Simplified, Integrated and Agile IT Operations Tooling • Manage complex applications wherever they reside (On-Prem, Oracle Cloud, AWS, Azure etc...) • Eliminate operational data silos and encourage DevOps • Get started quickly and easily with lightweight deployment • Consume as-a-service and flexibility to scale up/down depending on requirement
  • 16.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. Next-Generation Tooling for DevOps Oracle Management Cloud Platform Unified Platform Key Features • End-user & server monitoring: web, mobile, on- premises, cloud • Capacity and resource planning • Estate-wide event and metric analytics • Light-touch log aggregation with topology-aware search • Machine Learning based anomaly detection • Out-of-box dashboards
  • 17.
    Copyright © 2016,Oracle and/or its affiliates. All rights reserved. Next-Generation Tooling for DevOps Oracle Management Cloud Platform Unified Platform Next Steps - 30 Day Trial • Workshop on Day 1 to: • Agree Success Criteria • Identify a ‘problem’ system/application to monitor • Oracle & Customer deploy agents • Report at the end of 30 days with findings recommendations #MgmtCloud @OracleMgmtCloud Cloud.oracle.com/management

Editor's Notes

  • #4 Scott: So Dave, as we get near the end of today’s presentation, can you recap what we talked about for people. Dave: Key Features: Application Performance Monitoring - Real user monitoring: web, mobile - Server performance monitoring - Integration with Log Analytics IT Analytics - Capacity and resource planning - Dimensional event analytics Log Analytics - Ad hoc search - Machine Learning based anomaly detection - Out-of-box dashboards Benefits Efficient system management via a “single pane of glass” Ensure the best quality of service for your Oracle Cloud services
  • #5 Scott: So Dave, as we get near the end of today’s presentation, can you recap what we talked about for people. Dave: Key Features: Application Performance Monitoring - Real user monitoring: web, mobile - Server performance monitoring - Integration with Log Analytics IT Analytics - Capacity and resource planning - Dimensional event analytics Log Analytics - Ad hoc search - Machine Learning based anomaly detection - Out-of-box dashboards Benefits Efficient system management via a “single pane of glass” Ensure the best quality of service for your Oracle Cloud services
  • #9 Scott: So Dave, as we get near the end of today’s presentation, can you recap what we talked about for people. Dave: Key Features: Application Performance Monitoring - Real user monitoring: web, mobile - Server performance monitoring - Integration with Log Analytics IT Analytics - Capacity and resource planning - Dimensional event analytics Log Analytics - Ad hoc search - Machine Learning based anomaly detection - Out-of-box dashboards Benefits Efficient system management via a “single pane of glass” Ensure the best quality of service for your Oracle Cloud services
  • #11 Scott: Here’s a customer, 7-Eleven, one of my favourites. They have an interesting story. Dave: Yeah, 7-Eleven, a major retail provider, took an early look at Oracle Management Cloud and were excited about how it could help provide visibility across their multi-cloud, customer loyalty application.
  • #12 Dave: Exelon Corp, is a leading U.S. energy provider. They were excited about how Oracle Management Cloud could eliminate manual “war room” troubleshooting efforts.
  • #13 We’ve had hundreds of customers be part of the OMC journey in 2016 alone, and we’re just getting started.
  • #14 Dave: Special thanks to Mary Johnston Turner, Research VP at IDC who has provided valuable input during our development cycle. This is an important validation for us and it highlights the importance and power of a unified approach to IT Operations Management…
  • #15 SCOTT: Now let’s bring in Dave. SCOTT: Dave, you’ve had a lot of experience talking with customers. With so much buzz around cloud and the continually rise of rapid application development. What are customers telling you about the challenges they are seeing for IT operations. And tell us what this means for DevOps and for business. Dave: Over the past few years there has been a seismic shift in the way applications are built, delivered and consumed, which has major implications for IT operations. Speed has become of the essence, with application updates being pushed out daily, or several times a week, versus a few times a year. The new DevOps paradigm of continuous releases and perpetual beta reflects the need for speed. And with the introduction of cloud computing and new technologies such as microservices, the very definition of what constitutes an application is changing – resulting in an underlying topology that is fluid and dynamic. At the same time, consumers of those applications have become far less tolerant of failures in those applications, and will quickly and easily switch to a competitive offerings if there is even the slightest glitch in their experience. Even more challenging, when there are problems, SLAs demand immediate resolution of those problems.
  • #16 SCOTT: Now let’s bring in Dave. SCOTT: Dave, you’ve had a lot of experience talking with customers. With so much buzz around cloud and the continually rise of rapid application development. What are customers telling you about the challenges they are seeing for IT operations. And tell us what this means for DevOps and for business. Dave: Over the past few years there has been a seismic shift in the way applications are built, delivered and consumed, which has major implications for IT operations. Speed has become of the essence, with application updates being pushed out daily, or several times a week, versus a few times a year. The new DevOps paradigm of continuous releases and perpetual beta reflects the need for speed. And with the introduction of cloud computing and new technologies such as microservices, the very definition of what constitutes an application is changing – resulting in an underlying topology that is fluid and dynamic. At the same time, consumers of those applications have become far less tolerant of failures in those applications, and will quickly and easily switch to a competitive offerings if there is even the slightest glitch in their experience. Even more challenging, when there are problems, SLAs demand immediate resolution of those problems.
  • #17 SCOTT: Now let’s bring in Dave. SCOTT: Dave, you’ve had a lot of experience talking with customers. With so much buzz around cloud and the continually rise of rapid application development. What are customers telling you about the challenges they are seeing for IT operations. And tell us what this means for DevOps and for business. Dave: Over the past few years there has been a seismic shift in the way applications are built, delivered and consumed, which has major implications for IT operations. Speed has become of the essence, with application updates being pushed out daily, or several times a week, versus a few times a year. The new DevOps paradigm of continuous releases and perpetual beta reflects the need for speed. And with the introduction of cloud computing and new technologies such as microservices, the very definition of what constitutes an application is changing – resulting in an underlying topology that is fluid and dynamic. At the same time, consumers of those applications have become far less tolerant of failures in those applications, and will quickly and easily switch to a competitive offerings if there is even the slightest glitch in their experience. Even more challenging, when there are problems, SLAs demand immediate resolution of those problems.
  • #18 SCOTT: Now let’s bring in Dave. SCOTT: Dave, you’ve had a lot of experience talking with customers. With so much buzz around cloud and the continually rise of rapid application development. What are customers telling you about the challenges they are seeing for IT operations. And tell us what this means for DevOps and for business. Dave: Over the past few years there has been a seismic shift in the way applications are built, delivered and consumed, which has major implications for IT operations. Speed has become of the essence, with application updates being pushed out daily, or several times a week, versus a few times a year. The new DevOps paradigm of continuous releases and perpetual beta reflects the need for speed. And with the introduction of cloud computing and new technologies such as microservices, the very definition of what constitutes an application is changing – resulting in an underlying topology that is fluid and dynamic. At the same time, consumers of those applications have become far less tolerant of failures in those applications, and will quickly and easily switch to a competitive offerings if there is even the slightest glitch in their experience. Even more challenging, when there are problems, SLAs demand immediate resolution of those problems.