This document provides information about Optio Tempore LLC, a consulting firm that specializes in strategy and operations improvement. It includes contact information for the company, biographies of two senior consultants - Ernest Miller and Frank Khoshnoud, and an overview of the services offered, which include business strategy, supply chain optimization, and operational improvement. Key clients are also listed across various industries like automotive, manufacturing, and distribution.

1. OPTIO TEMPORE, LLC
2082 ABNER LN
HUDSON OH 44236
email: ernest.miller@optiotempore.com
office phone: (330)650-0580
mobile #: (216)533-8710
website: www.optiotempore.com
OPTIO TEMPORE
Strategy & Operations Improvement
Global Experience
Practical Solutions
Speed to Impact

2. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
2
Global Experience
Practical Solutions
Speed to Impact
If you design, make and ship products we can help you compete to
win in this changing world. You need fast answers to tough problems
quickly and we can accelerate your improvement by:
4 Accessing Superior Experienced Talent
4 Adding proprietary problem solving tools
4 Accelerating Implementation Impact
Combining experience, analytical tools, and proprietary methods, our
team of deeply experienced professionals can add profit and cashflow
to your results quickly.
Combining experience, analytical tools and professional rigor, our
team of deeply experienced professionals can add profit and
cashflow to your results quickly.
Tackling the toughest problems
✓ Business Unit Strategy
✓ Supply Chain Network Design
✓ Transformational Operations Improvement
✓ Customer/Product Profitability
✓ VA/VE Product Design Impact
✓ Product Development Process Improvement
✓ Internet of Things Deployment
Award Winning Professionals
Education + Skill + Experience
500+ Successful Projects
Assessment & data analysis tools
refined in use with Global Clients
Satisfied clients in:
Asia
Australia
Europe
North America
South America
OPTIO was formed to
bring rare expertise to
challenging operations
problems
Focused On Manufacturing

3. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
3
Global Experience
Practical Solutions
Speed to Impact
OPTIO's leadership team and its network of consultants offer a
broad range of industry experience, having worked at many of
the leading global manufacturing companies. The OPTIO team
gained its consulting and advisory experience while working at
some of leading global consulting firms including McKinsey,
KPMG, EY and Accenture.
The OPTIO teams work collaboratively with the client's teams
to solve challenging, business critical problems. We bring the
experience of having worked with other companies facing
similar challenges. We have seen what works and what doesn't
allowing us to achieve significant results faster.
Being energetic participants in their industries and disciplines
enables our team to bring the market leading innovations and
cutting edge ideas in process improvement, information
technology, and process automation needed to advance your
business.
Bring Us Your Toughest
Strategic Problems:
We have the people
We have the tools
We have the technology
Meet Our Professionals
Educated
Experienced
Global
Home About Us Services Client Case Studies Contact Us

4. This
document
is
the
proprietary
and
confidential
property
of
OPTIO
TEMPORE,
LLC.
Ernest
Miller
Managing
Partner
and
Founder
OPTIO
4
Prior
Experience
and
Role
Highlights
Ernest
has
more
than
25
years
of
experience
assisting
companies
in
solving
strategic
operational
issues
to
increase
profits,
reduce
costs,
and
grow
business.
He
has
provided
leadership
in
such
areas
as
operations
assessment,
design,
and
implementation.
Furthermore,
he
has
led
major
global
initiatives
in
Lean
strategy
development
&
deployment,
overall
supply
chain
management,
business
unit
strategy,
new
product
development,
and
technology
implementation.
His
background
spans
a
variety
of
industries
with
particular
depth
in
automotive
suppliers
and
OEM’s
including
aftermarket
parts,
but
also
including
Hi-­‐Tech
electronic
machinery,
manufacturing
,
fulfillment
&
distribution,
plus
print
and
print
services.
Prior
to
forming
Optio,
Ernest
was
a
Strategy
Consultant
at
McKinsey
&
Company,
and
then
a
Partner
at
EY
Consulting
for
10
years
leading
the
Operations
Excellence
Practice
and
leading
Operations
Improvement
Engagements
at
companies
such
as
Ford,
American
Axle,
Mitsubishi,
and
Eaton.
He
also
served
as
VP
of
Manufacturing
Operations
for
NCR
where
he
transitioned
the
NCR
global
plant
network
to
low
cost
regions
and
standardized
improved
assembly
and
test
processes
globally
while
implementing
Oracle
ERP
across
all
plants.
Most
recently
he
led
the
development
of
an
improved
implementation
process
for
Genuine
Parts
Company,
who
were
working
to
improve
labor
productivity
through
warehouse
process
redesign
and
voice
picking.
Functional
Domain
Expertise
Or
Relevant
Experience
Education
Key
Clients
• MBA,
University
of
Michigan
• BS,
Mechanical
Engineering,
Case
Western
Reserve
University
• AAM
• Ford
• General
Dynamics
• Genuine
Parts
• Goodyear
• HNI
• Mitsubishi
• Moog
• Owens
Illinois
• NCR
• WorkflowOne
(part
of
Taylor
)
• Aftermarket
Parts
Distribution
/
network
design
• IT
system
selection
and
implementation
• Warehouse
Management
System
Implementation
• Process
Standardization
• Quality
Management
System
Dev.
&
Imp.
• KPI
Development
and
Implementation
• Lean
&
Continuous
Improvement
Implementation
• Warehouse
automation
including
voice
picking
• Implementation
Change
Management
• Business
unit
turnaround
&
operational
improvement
• Process
Re-­‐engineering/Future
State
Design
&
Imp
• Business
&
Operations
Assessments
• Business
&
Operations
Strategy
Development
• Global
plant
network
expansion/consolidation
• Complex
Sales
Process
Improvement
• Accelerating
Sales
Pipeline
Growth
• Improving
Sales
Process
Execution
• Leading
Major
Client
Pursuit
Teams
OPTIO TEMPORE
email: ernest.miller@optiotempore.com
office phone: (330)650-0580
mobile #: (216)533-8710
2082 ABNER LN
HUDSON OH 44236

5. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
5
Prior
Experience
and
Role
Highlights
Frank
Khoshnoud
has
30
years
of
international
experience
in
the
automotive
and
manufacturing
industries,
leading
business
and
IT
transformations
and
creating
innovative
business
solutions
for
many
leading
global
companies.
As
president
of
Cannexa,
Frank
continues
his
focus
on
advising
global
companies
and
creating
strategic
solutions
for
addressing
some
of
the
most
challenging
problems
related
to
supply
base
collaboration
and
integration
across
large
business
ecosystems.
Frank
held
has
been
in
executive
positions
with
various
global
information
technology
and
consulting
companies
including
EY,
Capgemini,
and
Digital
Equipment
Corporation
(now
HP).
He
has
supported
major
global
companies
and
their
supply
base
on
key
strategic
initiatives;
he
has
been
a
trusted
advisor
to
senior
executives
on
business
process
and
information
technology.
In
the
earlier
phase
of
his
career
Frank
spent
14
years
as
an
electronics
engineer
and
computer
scientist,
focused
on
product
design,
research,
engineering,
advanced
manufacturing,
and
information
technology.
Frank’s
experience
spans
across
business
and
information
technology
domains
including
product
development,
R&D,
ecommerce
and
supplier
base
collaboration
and
integration.
Frank
has
worked
internationally,
and
enjoys
working
across
different
cultures
and
countries
in
Asia,
Europe
and
North
America.
Education
Key
Clients
• MS,
CIS,
Oakland
University
• BS,
EE,
Sussex
University
• Chrysler
• Ford
• General
Motors
• Nissan
• Toyota
• GE
• Federal
Mogul
• JCI
• American
Axel
email: frank.khoshnoud@cannexa.com
• Global
automotive
product
development
process
reengineering
• CAD/CAM/CAE/PDM
strategy
and
implementation
• Concept,
strategy
and
launch
of
an
automotive
industry
exchange
• CAD/CAM
system
migration
strategy
and
implementation
• Strategy,
design
and
development
of
a
supply
base
collaboration
platform
to
manage
quality
and
delivery
of
direct
materials
for
auto
manufacturer
• Strategy
and
solutions
design
for
automotive
pre-­‐
production
launch
process
• Strategy,
process,
solution
design
and
implementation
of
an
integrated
regional
indirect
materials
inventory
management
system
• Global
supply
base
integration
strategy
for
a
leading
automotive
manufacturer
with
operations
in
India,
China,
Africa
and
Latin
America
• Supply
base
analysis
supporting
automotive
manufacturing
expansion
in
Mexico
• Solution
design,
and
delivery
of
managed
services
to
automotive
OEMs
and
suppliers,
supporting
engineering
systems,
secure
connectivity,
EDI,
and
cloud
solutions

6. This
document
is
the
proprietary
and
confidential
property
of
OPTIO
TEMPORE,
LLC.
Gregg
Macaluso
Associate
-­‐
Supply
Chain
Strategy
&
Design
6
Education
Key
Clients
• Exec
MBA,
Northwestern
University
• MS
Applied
Mathematics
&
Operations
Research,
University
of
California
Irvine
• BS,
Mathematics,
Regis
University,
Denver
• AT&T
• Hewlett
Packard
• Chrysler
• Seagate
• International
Paper
• Marriott,
• Merck
• Xerox
• American
Airlines
• Campbell’s
Soup
OPTIO TEMPORE
email: macalusogregg@comast.net
office phone: (303) 492-0497
mobile #: (303) 808-6993
2082 ABNER LN
HUDSON OH 44236
Prior
Experience
and
Role
Highlights
Gregg
is
a
long-­‐standing
consultant
and
industry
contributor
in
Supply
Chain
Strategy
Science.
He
has
held
key
supply
chain
roles
both
in
primary
consulting
and
corporations.
He
has
been
responsible
for
topic
thought
leadership,
methodology,
and
staff
development
across
the
several
firms.
During
his
more
than
25
years
in
operations,
production,
and
consulting
including
UPS,
Accenture
(Arthur
Andersen),
and
Ernst
&
Young,
Gregg
has
undertaken
a
wide
range
of
assignments
giving
him
a
unique
combination
of
business
development,
consulting,
managing
professional
services,
technology
services
and
formal
education
skills.
Gregg
has
extensive
knowledge
of
multiple
industries
and
a
strong
comfort
level
working
across
all
functional
areas
of
business
and
at
all
organization
levels.
He
has
worked
for
Fortune
500,
Mid-­‐market
,
privately
held,
publicly
traded
and
start-­‐up
companies
across
the
high-­‐tech,
consumer
product,
and
industrial
sectors.
Functional
Domain
Expertise
in
most
aspects
of
supply
chain
management
including
new
product
innovation,
supply
chain
strategy,
international
supply
chain
integration,
strategic
sourcing,
logistics
and
network
planning,
flexibility
and
agility
in
production
planning
and
execution
and
supply
chain
information
technology.
Thought
Leadership
-­‐
several
thought
leadership
papers
published
online
and
in
various
industry
and
general
periodicals
including
topics
such
as
creating
tailored,
agile
supply
chains
for
creating
more
responsive
and
economical
customer
service
capability.
Gregg
is
now
the
Faculty
Director
of
MS
Programs
in
Supply
Chain
Management
&
Business
Analytics
as
for
the
Leeds
School
of
Business,
University
of
Colorado
–
Boulder.

7. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
7
Home About Us Services Client Case Studies Contact Us
Strategy & Operations Improvement Services
OPTIO can help with the formulation as well as the implementation of your business unit
strategy. We can help you get the most out of your current People, Processes, Assets and Systems
or help you to build the future.
Our goal is to help you create the winning difference by adding analytics, experience and
objective insight to your company and industry knowledge. We know speed is of the essence in
this fast changing world and we can help speed your efforts to outflank the competition.
Perform
Diagnostics
Acquisition Due Diligence
Product Profitability
Customer Service
MFG & Supply Chain
Product Development
Information Systems
Capital Planning

8. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
8
Home About Us Services Client Case Studies Contact Us
Develop Business
Unit Strategy
Develop
Product
Source Make Deliver Buy
Plan
Enable with Technology
Business
Requirements
Business
Capabilities
Operating Model

9. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
9
Enhanced customer
intimacy can be gained
benefiting Marketing,
Operations & Support
Deep Analytics On Critical Processes
Internet of Things (IoT)
enables the company’s products
and equipment to talk to one another
triggering alerts, actions, and data
exchange
.Mfg & SC
All business processes can be made faster, better & cheaper
Production,
distribution &
service can be
automated
in new ways
as well

10. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
10
Global Experience
Practical Solutions
Speed to Impact
Home About Us Our Capabilities Client Case Studies Contact Us
Perform Diagnostics
- Acquisition Due Diligence
- Product Profitability
- Customer Service
- MFG & Supply Chain
- Product Development
- Sales Force Effectiveness
- Informations Systems
- Capital Planning
Choosing the right diagnostic
approach and analytical tools is
critical. One size does not fit
all, and each technique is best
suited for particular issues.
7 Step Hypothesis Driven
A3 Lean Problem Solving
Value Stream Mapping
Standard Work Time Study
OEE Analysis
Six Sigma DMAIC

11. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
11
Global Experience
Practical Solutions
Speed to Impact
Home About Us Our Capabilities Client Case Studies Contact Us
Diagnosing
Broad
Business
Issues

12. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
12
Global Experience
Practical Solutions
Speed to Impact
Home About Us Our Capabilities Client Case Studies Contact Us
A3 Problem
Solving for
Operational
Issues

13. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
13
Global Experience
Practical Solutions
Speed to Impact
Home About Us Our Capabilities Client Case Studies Contact Us
Value
Stream
Mapping
for Material
Planning.
Throughput,
and Cycle Time
Issues

14. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
14
Global Experience
Practical Solutions
Speed to Impact
Home About Us Our Capabilities Client Case Studies Contact Us
Standard Work
To Improve
Labor
Productivity

15. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
15
Global Experience
Practical Solutions
Speed to Impact
Home About Us Our Capabilities Client Case Studies Contact Us
OEE Analysis
Is Ideal For
Machine
Dominated
Processes &
Issues

16. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
16
Global Experience
Practical Solutions
Speed to Impact
Home About Us Our Capabilities Client Case Studies Contact Us
Six Sigma
DMAIC
Process is Ideal
for Complex
Quality &
Operational
Issues

17. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
17
Determine How You Will Win
- Articulate The Mission
- Set Clear Targets
- Choose Products & Services
- Decide Where To Compete
- Decide How To Compete
- Build the Value Proposition
Build Operational Excellence
- Set Strategy Deployment
- Use Lean Product Development
- Optimize The Supply Chain Network
- Build High Perf Work Teams
- Create Process Excellence
- Rigorously Manage Performance
Create Marketing & Sales Capability
- Set and Protect The Brand
- Choose The Channels
- Develop Sales Exec. Excellence
- Communicate The Value Proposition
- Drive Discipline Into Processes
- Communicate Clearly
EnablewithTechnology
Develop Business Unit Strategy
Strategy
Strategy
S
MO
MarketingOperations
“Building a visionary company requires one percent
vision and 99 percent alignment.” - Jim Collins and
Jerry Porras, Built to Last

18. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
18
Global Experience
Practical Solutions
Speed to Impact
Home About Us Our Capabilities Client Case Studies Contact Us
Value Proposition Workshop:
• Defining the characteristics of a strong value
proposition - e.g.,
- Superior, sustainable, profitable
- Competitively distinctive benefits provided to
customers, vs. differences in features
• Creating a value centric segmentation of the
market (for marketing effectiveness) vs.
conventional psycho/demographic and
behavioral/attitudinal techniques (for marketing
efficiency)
• Developing concrete ideas for improving one or
more of the company’s current value propositions
- The product/service offering
- The experience during the end-to-end
“journey” - from pre-purchase to end-of-life
• Identifying internal mindsets that might be out of
alignment with current customer expectations
• Outlining methods for discovering unmet
customer needs and generating creative value
propositions that could deliver higher share and/
or price premiums
Objectives
Work with business
teams to enhance or
redesign product/
service offerings.
Offerings that target
customers will
choose vs. competing
alternatives
* Source: Jim Shellhaas of PEREGRINE PARTNERS INC,

19. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
19
Global Experience
Practical Solutions
Speed to Impact
Home About Us Our Capabilities Client Case Studies Contact Us
* Source: Jim Shellhaas of PEREGRINE PARTNERS INC,

20. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
20
Global Experience
Practical Solutions
Speed to Impact
Home About Us Our Capabilities Client Case Studies Contact Us

21. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
21
* Source: Jim Shellhaas of PEREGRINE PARTNERS INC,
Global Experience
Practical Solutions
Speed to Impact
Home About Us Our Capabilities Client Case Studies Contact Us

22. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
22
Global Experience
Practical Solutions
Speed to Impact
Home About Us Our Capabilities Client Case Studies Contact Us
* Source: Jim Shellhaas of PEREGRINE PARTNERS INC,

23. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
23
LeanProductDevelopment
CustomerIntimacy
Strategy Deployment
Lowest Cost
Highest Quality
Shortest Lead-Time
Supply Chain Network Optimization
Process
Excellence
Performance
Management
Continuous
Improvement
High Performance
Work Teams
Build Operational
Excellence Focus on the customer & build
operations excellence to meet
their needs
Use Lean Concurrent
Product Development
to improve speed to
market and delivered
value
Drive Operations
Strategy off business
strategy and use Hoshin
Planning to set initiatives
& targets

24. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
24
LeanProductDevelopment
CustomerIntimacy
Strategy Deployment
Lowest Cost
Highest Quality
Shortest Lead-Time
Supply Chain Network Optimization
Process
Excellence
Performance
Management
Continuous
Improvement
High Performance
Work Teams
Build Operational Excellence (cont)
Live the values, build morale by
achieving goals, learn by doing
problem solving & cross train to
grow flexibility
Align the facility
network including
suppliers, the capital
plan, S&OP,
inventory plan and
scheduling to the
objectives
Utilize Lean Six-Sigma,
Standardized Processes,
Value Stream Mapping, &
Best Practice Sharing
Use a balanced scorecard
with KPI’s, organization
structure, decision
mechanisms and reward &
recognition to drive fast
aligned execution
Set initiatives by goals using
strategic, major, and daily
kaizen to build an improvement
dynamo

25. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
25
Global Experience
Practical Solutions
Speed to Impact
Home About Us Our Capabilities Client Case Studies Contact Us
We can bring seasoned talent to
your most challenging sales and
marketing opportunities.
Talent with past success
winning mega deals and
building sustainable sales
processes.
Communication Workshop
Channel Selection Workout
Sales Jumpstart
Pricing Workshop
Sales Process Discipline
Mega Deal Support
Improve Marketing & Sales Operations
- Communicate the Value Proposition
- Strengthen the Channels
- Develop Sales Execution Excellence
- Establish Pricing Effectiveness
- Drive Discipline Into Processes
- Win the Big Deal

26. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
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26
Home About Us Our Capabilities Client Case Studies Contact Us
Global Experience
Practical Solutions
Speed to Impact
Perform Diagnostics
- Global Auto Parts Distribution Warehouse
Operations Assessment
- Office Furniture Manufacturer Materials
Management Strategy Evaluation
- Global Glass Manufacturer Factory
Operation Effectiveness Assessment
- Due Diligence on Gas Turbine Engine
Manufacturer
- Cost driver analysis for activity based
costing processes and system
Develop Business Unit Strategy
- Business Unit strategy for US cosmetics
packaging company
- Causal Loop Analysis for a global
automotive OEM
- Global operations strategy & mfg
network for an electronics company
- Strategy for US Defense contractor to
respond to shrinking budgets
- Product profitability for a UK
packaging company
Build Operational Excellence
- Network Optimization for network of 40
plants and distribution facilities
- Improve overall labor hours/car
productivity 25% at auto assembly plant
- Increase first time quality from 20%to 80%
for an ATM manufacturing
- Build & implement Lean Mfg. Production
System for Tier 1 auto supplier
Create Marketing & Sales Capability
- Successful $20 million professional
services sale
- Revitalized national sales force for a
print company
- Assisted a major defense contractor in
selling tanks to foreign countries
- Built successful value proposition for
$40 million sale of distribution services

27. OPTIO TEMPORE, LLC Company Confidential Information
Strategy & Operations Improvement
OPTIO TEMPORE
27
Home About Us Our Capabilities Client Case Studies Contact Us
Global Experience
Practical Solutions
Speed to Impact
OPTIO solves business problems faster
❖ Accessing superior experienced talent
❖ Adding proprietary problem solving tools
❖ Accelerating implementation impact
❖ Achieving unmatched success on 5 continents
Contact us and let us discuss
how we can bring the right
targeted resources to help solve
your problem faster and better
OPTIO was formed to bring rare expertise to challenging operations problems
Main Office:
OPTIO TEMPORE, LLC
2082 ABNER LN
HUDSON, OH 44236
email: ernest.miller@optiotempore.com
office phone: (330)650-0580
mobile #: (216)533-8710
website: www.optiotempore.com