Richard Rothen has over 20 years of experience in organizational transformation, agile methodology, lean principles, and application development. He currently works as a Delivery Transformation Executive for IBM, helping clients transform processes through agile adoption, DevOps practices, and lean system engineering. Previously he held leadership roles managing large project teams and client relationships in industries such as manufacturing, supply chain, and graphic arts.

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Richard J Rothen Jr. PMI-ACP, PMP, CSP,CSM, SA, CQMgr, CPIM, SPHR
Professional Experience
Profile Mr. Rothen is an IBM Certified Delivery and Transformation Executive for the Application
Development & Innovation practice in IBM. His fundamental expertise lies in
Organizational Transformation & Change Management, Agile, Lean & DevOps
Transformation Process, Methods & Tool Best Practices, PMO Leadership, Big Data
and Cognitive Analytics, Application Development, Packaged Implementations,
Manufacturing & Distribution Processes, Supply Chain Optimization, Operations
Management, Finance, Human Resources, Quality Assurance Systems, Strategic
Technology Enablement, Process Improvement Consulting, Social Business.
Mr. Rothen has over twenty years experience as a recognized Executive Change Agent,
providing Leadership and Strategic Direction with Information Systems and Enterprise
Operations Management, Directing Software Development, Transformation Initiatives,
Technical Personnel, Distributed Processing Applications, and Re-engineering Legacy
Systems. He is a Lean Six Sigma Black Belt, Agile Champion, SAFe/Scrum Master and
Agile/Lean Transformation SME.
His industry experience spans the Packaging, Manufacturing, Supply Chain, Distribution,
Metal Fabrication, Finance, Telecommunications, Consulting and Graphic Arts Industries
Employer History 06/1999 - To date
IBM, United States of America
GBS Global Leader, Delivery Executive
Delivery Transformation Executive:
SDLC Best Practices & Transformation; AT&T Account
Responsible for managing the System Engineering and Architecture Team, along with the
SDLC Best Practice framework baseline and innovations. Lead major transformation
programs such as Agile Transformation/CoE, Launch Time Transformation, Cycle Time
Improvement, Smarter ADM and DevOps initiatives, Lean System Engineering, Big Data &
Predictive Analytics competency.
GBS Global Enablement Leader - Delivery Excellence - Process, Methods & Tools
Responsible for management and oversight of the IBM Global Standard Delivery Framework
(IGSDF) that Global Business Services uses in their Service Delivery serving over 150,000
practitioners. Lead team of IBM Process and Technical specialists to focus on developing
the Service Standards for the Consulting Service Lines go to market strategy.
Global AS Competency Leader
Lead Application Services Global Competency in strategy, architecture and standards for the
standard delivery framework of process, methods & tools for Application Management
Services organization of over 100,000 practitioners.
Delivery Project Executive, Sr. Business Area Manager - Kodak, and Kodak Polychrome
Graphics Accounts.
Manage large Software Development Team of Analysts, Developers and Project Leaders in
Application Life Cycle Development, Maintenance and System Integration activities.
Responsible for C Level customer interface and relationship management.
04/1998 - 06/1999
RJR Consulting Associates, United States of America
Principal Consultant, Transformation Executive
Lead SAP Package Implementation and System Integration projects in the Finance and

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Manufacturing areas. Focus on Manufacturing Control and Execution Systems, Shop Floor
Data Collection, Supply Chain and Distribution Optimization and Lean Transformation.
06/1995 - 03/1998
Banta Corporation, United States of America
Financial Officer; Controller
Lead the Finance and Business Operations teams including Accounting, Supply Chain,
Distribution, Estimating, Procurement, Information Systems and Continuous Process
Improvement.
09/1981 - 06/1995
American National Can Company, United States of America
Regional Director Manufacturing Operations Support
Regional Director of Manufacturing Operations Support - Provide leadership and direction in
all manufacturing support operations in the Northeastern US territory, including Information
Systems, Human Resources and Financial Controls. Implementation of Lean/Agile
Manufacturing Best Practices.
Plant Manager - Responsible for all operations and performance of a manufacturing facility
Plant Controller - Responsible for all financial controls, budgets and accounting of a major
manufacturing facility.
Assignment History 03/2011 - To date
52 months
IBM
Delivery Executive - SDLC Best Practices & Transformation - AT&T Account
Role Description: Responsible for managing a standard delivery framework of IBM Best
Practices to overlay on the Client Method & Tools foundation, that will drive delivery
excellence and provide measurable value to the client. Lead the Systems Engineering and
Architecture team, as well as Best Practice SME’s to design, enable and implement this
framework, along with an analytics model for measures of success, and predictive
outcomes. Lead and Drive Key Transformational programs:
 Account ADM Team Agile & DevOps Transformation, enabling over 4,000
practitioners to be Agile certified, along with 100% of the Application Portfolio, and
48% of the Project Portfolio
 Launch Time Transformation - Development of SDLC alternative delivery processes
to reduce product launch cycle time.
 Cycle Time Improvement Program - Implementing system engineering disciplines
and lean principals to improve quality and accelerate time to value
 Also led Smarter ADM, Lean, SAFe and DevOps special initiatives, as well as the
Predictive Analytics Team for correlation analysis and predictive models to influence
Business Outcomes.
08/2007 - 03/2011
44 months
IBM Global Business Services - GBS Worldwide
GBS Global Delivery Excellence, Process, Methods & Tools - Global Enablement
Leader
Role Description: Responsible for management and oversight of the Standard Delivery
Framework (IGSDF) that Global Business Services uses in their various service lines
supporting over 150,000 practitioners globally. Lead team of IBM Process and Technical
specialists to focus on developing the Service Standards that the GBS Service Lines
develop, adopt and as the go to market model. Led the development and enablement of
the following GBS Service Standards:

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 OPAL process asset library
 Unified Method Framework
 Rational Tooling Deployment Program
 Metrics Management Framework
 Benchmarking, Estimating and Function Point CoE’s.
Performed as GBS Process, Methods & Tools best practice SME on new proposals and
business development, as well as best practice transformation initiatives of major
commercial accounts in Global GBS.
08/2003 - 08/2007
49 months
IBM Global Business Services - Application Services
Application Services – Global Leader - Process, Methods & Tools Competency
Role Description: Manage strategic and tactical direction of Process Methods and
Technology for Global Application Services Worldwide, serving a practitioner base of 80,000
resources
 Provide Strategic Enablement Infrastructure to support Service Delivery Teams
IGA/Commercial
 Functional area includes Project Management, Resource Management, Financial
Management, Account Management and Software Engineering Technology
Enablement.
 Lead a Global Center of Excellence, providing development of integrated delivery
solutions for the IGS Services sectors, utilizing IBM Best Practices, automated by
the Rational IDE tools.
 Manage organizational Technology Change Management (OID), Tools
Assessments and Technology Strategic planning
03/2001 - 08/2003
30 months
IBM Application Management Services: Kodak, Sun Chemical, Kodak Polychrome Graphics,
Accounts
Delivery Project Executive
Role Description: Manage Software Development Team (150+) of Analysts, Developers and
Project Leaders in Application Life Cycle Development, Maintenance and System
Integration activities.
 Direct all client relationship matters in business areas for Finance, Service, Sales
and Marketing and Logistics departments of a long-term IBM Outsourcing Contract
client
 Directed all Application Portfolio Integration from company startup and merger, full
life cycle from inception to closure
 Led the Legacy Migration and Integration phase of the Clients SAP implementation
 Led the first commercial account team to Implement PM Office/Rational Portfolio
Manager
06/1999 - 03/2001
22 months
Kodak Polychrome Graphics, Inc.
Business Area Manager
Role Description: Successfully directed and implemented a Customer Order Management
System Solution, Integrating the entire Supply Chain from Forecasting through Distribution
leading a Project Team of 49 Consultants and Technical Personnel.
 Provided business, technical and project management to provide system design,
development, quality assurance testing, implementation cut over and conversion to

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steady state.
 Project delivered within scheduled requirements and provided IBM with a strong
customer satisfaction rating in the first year of a new outsourcing contract.
04/1998 - 06/1999
15 months
RJR Consulting Associates: Client: American National Can Company
Principal Partner; Management Consultant, Transformation Executive
Role Description: Working with a large manufacturing client in the packaging industry,
successfully led a full Life Cycle implementation project of an Oracle based Manufacturing
Control and Execution System in a Multi-Site Manufacturing Enterprise.
 Directed Process Re-engineering project including all Business Process
Documentation, Gap Analysis, Process Redesign and Change Management.
Included Application Development and Deployment, Administration of System
Documentation and Training for twenty-four distributed manufacturing and
distribution sites.
 Installed packaged systems that deployed the front end and back end of the Supply
Chain Integration into an industry leading ERP package (SAP), including Order
Entry, Fulfillment, Inventory Management and Distribution.
 Directed the field Project Implementation and field training of four modules of an
ERP installation (SAP) for the same client. In this effort I directed the Organizational
Change Management project involving the SAP package installation, including all
process documentation, application integration, configuration management, gap
analysis, procedural development, issue management and change control
execution, utilizing ASAP Methodology.
06/1995 - 03/1998
34 months
Banta Corporation
Financial Officer; Operations Controller
Role Description: Working with a large commercial printing and digital imaging firm, I
directed a business process re-engineering project, impacting the entire Supply Chain of
Order Entry through Distribution.
 Directed an industry specific ERP installation, transformation of Sales Automation,
CRM and Customer Services Organization, and integration of all Shop Floor Data
Collection in the manufacturing processes.
 Lead the Re-engineering of the entire Workflow Process through the ERP
Implementation, resulting with increased Process Throughput, reduced Cycle Time
and reduced Headcount.
 Responsible for all facility Estimating, Accounting, Operations and Distribution
departments.
03/1991 - 06/1995
52 months
American National Can Company
Director, Northeast Region - Manufacturing Operations Support
Role Description: Provided Management Direction in a Multi-Site Manufacturing Industry
including Systems Analysis, Direction of Manufacturing Process Improvement Projects,
Human Resource Management and Information Technology and Systems Implementation
projects across the North Atlantic Region.
 Directed all System Installations to support Manufacturing Control and Execution,

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including Shop Floor Data Collection and Quality Management systems.
 Led the Organization Change Management Initiative which Implemented Self
Directed Work Teams, including Union Contract Negotiations and Performance
Based Bonus installation
09/1981 - 03/1991
115 months
National Can Corporation
Plant Manager, Manager of Systems Administration, Controller, Operations Director,
Project Manager
 Role Description:
 As Plant Manager - Directed Plant Manufacturing Operations, direct responsibility or
plant performance, quality, profit and human resources management.
 As Controller, was responsible for entire plant financial operations, accounting,
budgeting, reporting, systems administration
 Held roles of increasing responsibility starting with Analyst and moving up through
every management level in the organization to reach Plant Manager.
Key Skills Industries: Manufacturing, Supply Chain, Packaging, Distribution, Consulting, Finance,
Human Resources, Graphic Arts, Telecommunications
Domains: Agile, Lean, DevOps, Transition & Transformation, Organizational Change
Management, Best Practices, Methods and Tools Development & Enablement, Agile
Transformation, Lean Six Sigma Process Improvement, Big Data & Predictive Analytics,
Custom Application Development, Packaged Implementations (ERP)
Systems Integration, Manufacturing Control & Execution, Shop Floor Data Collection,
Supply Chain Optimization, Distribution Management, Program Administration, Human
Resource Management Systems, Enterprise Project Portfolio Management, Project
Office/PMO, Consulting, Strategy, Process Improvement, Hardware: AS/400, RS/6000,
Sun, MS, IBM Mainframes, PCs and Compatibles
Operating Systems: OS/400, Unix, NT, Windows, DOS
RDBMS: DB2/400, Oracle, MS SQL Server, MS Access, FoxPro
Applications & Tools: SAP, Oracle, JD Edwards, PeopleSoft, Manugistics, Rational
Portfolio Manager, Rational CLM - Doors NG, Team Concert, Quality Mgr, Focal Point,
Requisite Pro, Clear Case, Clear Quest, Cognos, SPSS, Insight
Training: Agile, DAD, Lean Development, DevOps, Project Management, OPAL,
WWPM, Unified Method Framework, Agile SCRUM, RUP, CMMI, ITIL, SAFe, PMI Best
Practices, OPAL, Supply Chain, Hoshin Kanri Strategic Planning, Organizational
Change, TQM, SPC, TOC, Supply Chain Optimization, TOC, Kaizen, Lean 6 Sigma, 7
Habits, Principle Centered Leadership, UML, MDD, MDSE, LSE
Key Courses and
Training
Certifications:
IBM Certified Executive Project Manager/Delivery Project Executive
PMP - Certified Project Manager, PMI
PMI-ACP - Agile Certified Practitioner
CQMgr - Certified Quality Manager, ASQ
CSM - Certified Scrum Master
CSP - Certified Scrum Professional

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SA – Certified Agile SAFe Practitioner
CPIM - Certified in Production and Inventory Management, APICS
SPHR - Certified Senior Professional in Human Resources, SHRM
SCP - Certified Supply Chain Professional - APICS
Certified APICS Instructor
Lean Sigma Black Belt
Agile Coach, Scrum Master, SME
Covey 7 Habits Facilitator
Covey Principle Centered Leadership Trained Facilitator
Certificate in Strategic Planning - University of Phoenix
Trained TQM/SPC Instructor
Big Data & Predictive Analytics SME
Agile With Discipline SME
Dev Ops & SAFe SME
Education
Qualifications Masters in Business Administration in Finance & Human Resources
University of Connecticut, United States of America, 1991
Bachelor of Business Administration, Bachelor Science in Industrial Management,
Information Technologies
Western Connecticut State University, United States of America, 1985
Languages
English Fluent
German Basic
Latin Basic
Other relevant information
Membership in
professional
organizations
APICS - Organization for Operations Management
Vice President, Board Member
SME - Society for Manufacturing Engineers
Subject Matter Expert
SHRM - Society for Human Resource Management
Certified Sr. Professional HR
ASQ - American Society for Quality
Certified Quality Manager
PMI - Project Management Institute
PMP, PMI-ASP
INCOSE
SME, System Engineering Mgr, Lean Systems Engineer
Scrum Alliance
CSM; CSP
Scaled Agile Framework for the Enterprise (SAFe)
SA – Scaled Agilist