SlideShare a Scribd company logo
University of South Wales,
City Campus
Wednesday, 30 April 2014
6: 30pm
www.OnlineSellerWales.com
1. Grow your International Sales on eBay and Amazon
35 Minutes ( 6:45 - 7:20 )
Online spending is growing worldwide. Selling internationally will help UK
businesses from these growth rates and prepare for the future. Selling
internationally with eBay and Amazon is much easier than setting up your
own international online shop. This talk is all about reaching millions of
potential customers outside the UK within a short period of time.
Speaker: Willem Rowies from WebInterpret whose core mission is to make
international e-commerce accessible to all businesses.
Topics / Speakers
@WebInterpret_En
2. Creating Email Campaigns with Mailchimp
25 Minutes ( 7:30 - 7:55 )
This is a practical seminar to introduce Mailchimp, one of
the Forever FREE Email Marketing software. This talk
will take you through the basics & empower you to start
using Mailchimp for your business immediately and
Grow online.
Speaker: Prabhat founded Online Seller Wales with an aim
to educate online sellers and encourage small retailers
to sell online.
@day2dayebay
3. Creating a Digital Marketing Plan for Your Business 25 Minutes (
7:55- 8:20 )
A website is an essential part of your online marketing effort, but it does not
exist in a vacuum. In this talk, Joel will discuss how your website should
sit in a broader context and he will map out how that landscape could
look, how it should operate and what should be measured.
Speaker: Joel’s runs Hinkford, digital agency based in South Wales that
helps people & organisations create & refine their digital strategy (that’s
websites, apps and being smart online in plain language).
Sorry Q & A only
at the end
Presentation to be
Emailed
@joel_hughes
How to boost your online
international sales
Why sell in other countries?
ES
18%
IT
15.9%
FR
11%
DE
11%
UK
10%
OF EU BUYERS WILL
BE OUTSIDE UK &
GERMANY BY 2016*64%
OF ALL ONLINE TRADE WILL
BE CROSS BORDER BY
2020**33%
The Go To solution is to list on international
marketplaces
- Provide huge visibility
- Good reputation (buyer protection)
- Already a lot or traffic
- Architecture in place for international selling
>10 million
unique visitors per month
>9.0 million
unique visitors per month
>59.7 million
unique visitors per month
>21.4 million
unique visitors per month
>4.1 million
unique visitors per month
>4.5 million
unique visitors per month
Ebay buyers:
Active CBT - Challenges
- Which inventory will sell internationally?
- Localising listings
- Day to day management of new listings
- Communication with buyers
Tips
-Free shipping 30% sales increase
-Remove VAT 100% sales increase
http://www.webinterpret.com/trial
Creating Email Campaigns with
University of South Wales,
City Campus
Wednesday, 30 April 2014
6: 30pm
WHAT'S ON TODAY ?
1. Noteworthy Mailchimp Capabilities
2. Why to Create Lists and Segmentation
3. Sending Automatic Email Messaging
4. Measuring Email Success
5. Combining Email with Social Media
1. Mailchimp Capabilities
Custom Sign Up form
Drag and Drop Editor
Easy to Use Templates / No
HTML knowledge required
Choose for 100s of Templates
All Templates are Mobile Optimised / No Coding Required
Get news via email instead of checking blogs or using an RSS
reader.
Publish your content once and send it to your email subscribers
without even thinking about it.
Target Your Campaigns based on Preference, Buying Habit,
Location, Gender
Nurture Leads with Automated Messages
Track Campaign Success with Google Analytics Within
2. Lists Segmentation
Why ?
Group Your Subscribers from Sign Up form
OR Send Campaigns Based on Subscriber Activity
3. Automatic Email Messaging
Lead Nurturing
• Plan a series of emails to in order to
qualify them for quality sales lead
• Increased conversion by 32.6% with lead
nurturing emails
Customer lifecycle groups
Send Campaigns when it Means the Most
Experiment with From
Name & Subject
4. Measuring Email Success
Keep Record of stats
Bounce rate
This KPI lets you know whether the email
you sent landed in your subscribers inbox
or not. This is a pretty big deal for a
couple of reasons.
Unsubscribe rate
When someone unsubscribe from your list
it means that they have lost interest in
your message. A high unsubscribe rate
might also indicate poor list hygiene.
Open to click rates
This KPI measures a higher quality of
engagement than unique open rates by
telling you how many of the people who
opened your email (not just who
received it) and clicked through to a
landing page.
Email Conversions – An
email conversion is how well
an email succeeded in
converting subscribers into
customers.
~ Record Revenue
Total Opens measures the
number of times an email is
opened.
Monitor the total number of
opens to your emails over
time to better understand what
is resonating with your
audience when it comes the
contents of your messaging.
~Mobile Vs Desktop
Abuse Reports – The abuse or
complaint report is the rate at
which email list subscribers
marked your email as spam.
• Create Sign Up Forms
• Focus where your Customer exist
• Embed Social / Share Links
• Share your email Campaigns (Repeat)
• Create Socially Targeted Campaigns
Resources
Resources
@day2dayebay E: daytodayebay@gmail.com M:0751 8839629
What we Offer?
Help you create Digital Marketing Plan
Digital Marketing Training & Consultancy
Set Up Email Marketing Campaigns
Joel Hughes
joelhughes.com / @joel_hughes
What do I do?
• Websites / web apps
• Strategy
• Training & support
What’s a good website?
Clarity
Strong Navigation
Clear Call-to-Actions
Contact who?
Don’t be shy
…but be careful*
Audience focused
Measurable
Signposting
The aim to is increase their engagement with
you…
Reduce
Content is King (Queen)
Speed
A man is not an island
Website
Your brand Business Plan
Marketing Plan
Thanks!
JoelHughes.com
@Joel_Hughes
jh@joelhughes.com
01633 530230
15th May – Cardiff Council County Hall
Atlantic Wharf, CF10 4UW
Click Here to To Register FREE
@day2dayeBay
M: 0751 8839 629
DaytodayeBay for Tips and Tricks of Selling Online
Available on Skype prabhat.shah1
Connect with Me on LinkedIn
http://uk.linkedin.com/in/prabhatshah

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Online Seller Wales Newport - 30th April, University of South Wales

  • 1. University of South Wales, City Campus Wednesday, 30 April 2014 6: 30pm www.OnlineSellerWales.com
  • 2. 1. Grow your International Sales on eBay and Amazon 35 Minutes ( 6:45 - 7:20 ) Online spending is growing worldwide. Selling internationally will help UK businesses from these growth rates and prepare for the future. Selling internationally with eBay and Amazon is much easier than setting up your own international online shop. This talk is all about reaching millions of potential customers outside the UK within a short period of time. Speaker: Willem Rowies from WebInterpret whose core mission is to make international e-commerce accessible to all businesses. Topics / Speakers @WebInterpret_En
  • 3. 2. Creating Email Campaigns with Mailchimp 25 Minutes ( 7:30 - 7:55 ) This is a practical seminar to introduce Mailchimp, one of the Forever FREE Email Marketing software. This talk will take you through the basics & empower you to start using Mailchimp for your business immediately and Grow online. Speaker: Prabhat founded Online Seller Wales with an aim to educate online sellers and encourage small retailers to sell online. @day2dayebay
  • 4. 3. Creating a Digital Marketing Plan for Your Business 25 Minutes ( 7:55- 8:20 ) A website is an essential part of your online marketing effort, but it does not exist in a vacuum. In this talk, Joel will discuss how your website should sit in a broader context and he will map out how that landscape could look, how it should operate and what should be measured. Speaker: Joel’s runs Hinkford, digital agency based in South Wales that helps people & organisations create & refine their digital strategy (that’s websites, apps and being smart online in plain language). Sorry Q & A only at the end Presentation to be Emailed @joel_hughes
  • 5. How to boost your online international sales
  • 6. Why sell in other countries? ES 18% IT 15.9% FR 11% DE 11% UK 10% OF EU BUYERS WILL BE OUTSIDE UK & GERMANY BY 2016*64% OF ALL ONLINE TRADE WILL BE CROSS BORDER BY 2020**33%
  • 7.
  • 8.
  • 9. The Go To solution is to list on international marketplaces - Provide huge visibility - Good reputation (buyer protection) - Already a lot or traffic - Architecture in place for international selling
  • 10. >10 million unique visitors per month >9.0 million unique visitors per month >59.7 million unique visitors per month >21.4 million unique visitors per month >4.1 million unique visitors per month >4.5 million unique visitors per month Ebay buyers:
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. Active CBT - Challenges - Which inventory will sell internationally? - Localising listings - Day to day management of new listings - Communication with buyers
  • 16. Tips -Free shipping 30% sales increase -Remove VAT 100% sales increase
  • 18. Creating Email Campaigns with University of South Wales, City Campus Wednesday, 30 April 2014 6: 30pm
  • 19. WHAT'S ON TODAY ? 1. Noteworthy Mailchimp Capabilities 2. Why to Create Lists and Segmentation 3. Sending Automatic Email Messaging 4. Measuring Email Success 5. Combining Email with Social Media
  • 22. Drag and Drop Editor Easy to Use Templates / No HTML knowledge required
  • 23. Choose for 100s of Templates
  • 24. All Templates are Mobile Optimised / No Coding Required
  • 25. Get news via email instead of checking blogs or using an RSS reader. Publish your content once and send it to your email subscribers without even thinking about it.
  • 26. Target Your Campaigns based on Preference, Buying Habit, Location, Gender
  • 27. Nurture Leads with Automated Messages
  • 28.
  • 29. Track Campaign Success with Google Analytics Within
  • 31. Why ?
  • 32. Group Your Subscribers from Sign Up form
  • 33. OR Send Campaigns Based on Subscriber Activity
  • 34. 3. Automatic Email Messaging
  • 35.
  • 36. Lead Nurturing • Plan a series of emails to in order to qualify them for quality sales lead • Increased conversion by 32.6% with lead nurturing emails
  • 38. Send Campaigns when it Means the Most
  • 41. Keep Record of stats
  • 42. Bounce rate This KPI lets you know whether the email you sent landed in your subscribers inbox or not. This is a pretty big deal for a couple of reasons. Unsubscribe rate When someone unsubscribe from your list it means that they have lost interest in your message. A high unsubscribe rate might also indicate poor list hygiene. Open to click rates This KPI measures a higher quality of engagement than unique open rates by telling you how many of the people who opened your email (not just who received it) and clicked through to a landing page. Email Conversions – An email conversion is how well an email succeeded in converting subscribers into customers. ~ Record Revenue Total Opens measures the number of times an email is opened. Monitor the total number of opens to your emails over time to better understand what is resonating with your audience when it comes the contents of your messaging. ~Mobile Vs Desktop Abuse Reports – The abuse or complaint report is the rate at which email list subscribers marked your email as spam.
  • 43.
  • 44. • Create Sign Up Forms • Focus where your Customer exist • Embed Social / Share Links • Share your email Campaigns (Repeat) • Create Socially Targeted Campaigns
  • 47. @day2dayebay E: daytodayebay@gmail.com M:0751 8839629 What we Offer? Help you create Digital Marketing Plan Digital Marketing Training & Consultancy Set Up Email Marketing Campaigns
  • 49. What do I do? • Websites / web apps • Strategy • Training & support
  • 50.
  • 51.
  • 52.
  • 53.
  • 54. What’s a good website?
  • 63. Signposting The aim to is increase their engagement with you…
  • 65. Content is King (Queen)
  • 66. Speed
  • 67. A man is not an island Website Your brand Business Plan Marketing Plan
  • 69.
  • 70. 15th May – Cardiff Council County Hall Atlantic Wharf, CF10 4UW Click Here to To Register FREE
  • 71. @day2dayeBay M: 0751 8839 629 DaytodayeBay for Tips and Tricks of Selling Online Available on Skype prabhat.shah1 Connect with Me on LinkedIn http://uk.linkedin.com/in/prabhatshah

Editor's Notes

  1. According to the 2013 report ‘Forrester Research Online Retail Forecast 2012 to 2017’, online spending is forecast to grow between 2012 and 2017 - in Spain by 18%, in Italy by 15.9% and in France by 11.3% At eBay we’re seeing growth too - you can now reach up to 11 million registered users on ebay.es (Spain), ebay.it (Italy) and ebay.fr (France)
  2. http://blog.mailchimp.com/guide-to-all-the-email-template-options-in-mailchimp/
  3. http://blog.lyris.com/us/email-inspiration-six-great-responsive-email-designs/
  4. http://kb.mailchimp.com/article/what-is-an-rss-to-email-campaign-and-how-to-i-set-one-up
  5. http://mailchimp.com/resources/research/effects-of-list-segmentation-on-email-marketing-stats/
  6. http://mailchimp.com/features/segmentation-and-groups/
  7. http://kb.mailchimp.com/article/how-can-i-send-to-a-segment-of-my-list
  8. http://www.marketingsherpa.com/article/chart/automated-emails-sent-by-organizations
  9. http://www.marketingsherpa.com/article/case-study/pilot-campaign-increases-conversion-326 Image source: http://esteemed.com/accentix.net/html/wp-content/uploads/2012/02/Lead-nurturing-process.jpg
  10. http://www.smartinsights.com/email-marketing/email-targeting/email-segmentation-and-targeting-options/
  11. http://kb.mailchimp.com/article/how-do-i-create-an-autoresponder/
  12. http://clogau.uk.com/F7Y-2EIVF-25CVXMX326/cr.aspx
  13. http://blog.hubspot.com/blog/tabid/6307/bid/29510/Your-Complete-Guide-to-Measuring-Email-Marketing-Success.aspx
  14. http://mailchimp.com/resources/ http://kb.mailchimp.com/video-index/
  15. in a nutshell: promote with permission, offer something of value, make it easy, and provide excellent follow-up and service.
  16. http://www.eventbrite.co.uk/e/online-seller-wales-event-cardiff-tickets-10729124099?aff=eorg