The document summarizes Albania's transition to online civil service recruitment in response to COVID-19 restrictions. It outlines the legal framework for recruitment, the typical recruitment process, and changes made to allow fully online recruitment. The summary is: The document describes Albania transitioning civil service recruitment online during COVID-19. It outlines the typical recruitment process and legal framework. New guidelines allowed recruiting institutions to conduct the entire process, including applications, written tests, interviews and selections, online using technology tools. The first fully online procedure launched in April 2020. Future plans include expanding and improving online recruitment.

1. ONLINE RECRUITMENT TO THE CIVIL SERVICE
IN ALBANIA
AS A RESPONSE TO THE COVID-19 CRISIS
21 July 2020

2. Legal basis of (online) recruitment
Law on Civil Service (CSL) No. 152/2013 and its secondary legislation, define:
• the principles of Civil Service in Albania;
• the steps and timelines for each procedure (written test, oral interview, CV evaluation);
• the competencies of the Department of Public Administration;
• the competencies of human resource management units in CS institutions;
• the types of testing to be used for each procedure;
• the rights and obligations of the candidates.
No restrictions in terms of the means or the facilities to be used for each step of the procedures

3. Recruitment in the Albanian Civil Service
•a centralized process for state administration institutions
•decentralized for local government units and independent institutions
•pool recruitment processes for the entry level (executive level)
•candidates apply for positions announced by group
•70% of points – successful candidates – ranked based on accumulated points
•the candidate with the highest points – choses first and so on
•candidates who don’t choose a position – list of admitted candidates for two years
Power of choice – to the candidates

4. Legal framework in the pandemic emergency
•March 2020: Order of the Minister of Health – Recruitment procedures
suspended due to restriction measures – state of emergency without a time
limit
•Due to urgency in recruiting personnel – DoPA explored options to address the
situation
•April 2020: New order of the Minister of Health – recruitment procedures which
can be conducted completely online through the use of information technology
tools are allowed
•Every step of the procedures entirely online
•Same principles, procedures and deadlines

5. Timeline
First fully online
recruitment
procedure
DoPA –
Brainstorming &
discussion Further
Development &
Lessons learnt
April 22nd 2020March - April 2020March 11th 2020
New e-recruitment era in the Albanian Civil Service
Covid-19 in
Albania
On going process

6. E-recruitment
The phases of an e-recruitment procedure
1. DoPA prepares a work plan for the procedures which can be conducted fully online
2. Pre-selection phase
3. Online written test through administrata.al platform
4. Online oral interview through online communication tools (WebEx)
Two dedicated guidelines for the new online procedures were prepared
Future plans:
•develop even further the online procedures
•alternative way of conducting recruitment procedures (lateral transfers & promotions)

7. E-recruitment steps
apply for any job
opening – notification
via email
pre-selection process –
DoPA verifies the
uploaded documents –
notification via email
personal online account in
the online recruitment
system dap.gov.al – upload
documents
notification via email
for the results
after the written test
instant notification if
candidates pass to the next
stage
1 2 3
5 6 7
invitations for the
interview -
videoconference
qualified candidates
receive via email date,
time & link for online
written test
choice of positions
based on the points
accumulated during all
the phases - online
4
8

8. Advantages of online recruitment
E-RECRUITMENT
ADVANTAGES
increased
transparency
cost-effective
time-efficient
increases
participation
easier
accommodation
human
connection is not
lost

9. o Fully online recruitment
– a step forward
o A need for further
development
o Address challenges
o Apply lesson learnt
E-RECRUITMENT
E-RECRUITMENT
CHALLENGES
Integrity during online/remote testing
Number Limit for candidates in an online written test
Online interview – sustainability
On going training/support for HR Units & Candidates
Challenges of online recruitment

10. Thank you for your attention!!
Any questions?