This document discusses an employee engagement strategy of providing online counseling services to enhance business excellence. It proposes that addressing employees' personal problems through a confidential counseling program can improve employee well-being, productivity, commitment, and reduce absenteeism. This in turn would benefit the organization through higher performance, earnings, and satisfaction. The counseling services would be available independently across the country via online modes, and managed professionally while maintaining confidentiality. Regular analysis of trends could help organizations understand employee needs and develop proactive strategies.