Counseling involves discussing an employee's emotional problems to help them cope better. It is a long-term process aimed at improving mental health, not just discussing problems. Employees face internal issues like lack of confidence and external issues like difficult work environments. Counseling is a trusting relationship where the counselor helps the employee work through interpersonal and intrapersonal problems. There are directive, participative, and non-directive counseling approaches. The counselor must identify the problem, understand influencing forces, and help modify or eliminate unhelpful forces through clarifying thinking and creating an action plan. Counseling sessions should remove distractions and have follow-ups to provide ongoing support.

1. Presented by
Nair Rahul Krishnan

2.  Counseling is a discussion of an emotional
problem with an employee so that he can
cope with the problem in a much better way.
Counseling tries to improve the mental health
of the employee .
 Counseling doesn’t mean just talking about
a certain problem and finding a solution
 It’s a long and lengthy procedure

3.  In fast moving society an employee is facing
several problems which is related with the
job.
 Every management desires that their
employees should not only physically fit but
also mentally alert.

5. INTERNAL EXTERNAL
 Lack of Self confidence
 Change in attitude
 Insufficient changes
 Fear of Failure
 Lack of Motivation
 Lack of task
Knowledge
 Excessive Stress or
Tension
 Performance anxiety
 Distressing News or
Events
 Lack of opportunity
 Confusing instructions
 Difficult work
environment
 Personality Clash
 Task Overload
 Unclear work unit goals
 Responsibility without
authority

6.  “Counseling is a relationship between the
counselor and counselee characterized by the
trust and openness in one to one or in a
small group relationship whereby the
counselee is helped to work through his
interpersonal and intrapersonal problems and
crisis”

7.  There are also three types of counseling—
directive and participative, non-directive
counseling .
 In directive counseling, the counselor
identifies the problem and tells the person
being counseled what to do about it.
 Participative counseling
 BOTH PARTIES PLAN HOW THE PROBLEM WILL
BE ANALYSED & SOLVED

8.  In non-directive counseling, the person being
counseled identifies the problem and
determines the solution with the help of the
counselor. The counselor has to determine
which of the two types, or some appropriate
combination, to apply to each situation

9.  Identify the problem. Counselor have to
make sure that he/she really knows what the
problem is.
 Advice guide him to the desired
 Analyze the forces influencing the behavior.
 Determine which of these forces you have
control over and which of the forces the
employee has control over.
 Determine the force which has to be
modified, eliminated, or enforced.

10.  Plan, coordinate, and organize the session &
Determine the best time to conduct the
session
 Clarified Thinking (in realistic &rational to
solve the emotional problems)
 Counselor can write a plan for an action
 Allot a session at least for 30 minutes
 Remove all the distractions (Phone , Visitors,
etc)
 Set a date for follow up.

11.  Communication
Communication gap should not take place.
 Ask the employee how you ,the supervisors ,
can assistance.
 State the consequences for not correcting
 Be clear about the reasons and define your
goals.
 Give the employee notice and time.
 Remove the physical barriers (Don’t sit
behind the desk)

12.  Write out what the plan what you are going to
say and rehearse
 Plan to take documents and develop a record
of corrective action.
 During the session, determine what the
employee believes causes the counter
productive behavior and what will be required
to change it.

13.  Provide a support or resources when
appropriate.
 Using all the facts, make a decision and/or a
plan of action to correct the problem. If more
counseling is needed, set a firm date and
time for the next session.

14.  Counseling is a way of working with people
who have reached a crisis in their lives. This
can take in many forms either relationship
difficulties , lack of self esteem, mental
health problems etc. Counseling is a way to
help you find your own way to lead a more
satisfying and fulfilling life

15.  Thank you