This document outlines an online bus ticket management system with the objectives of providing a web-based ticket booking function, eliminating queues at ticket counters, allowing ticket purchases 24/7 online, and facilitating easy online payments. It analyzes the feasibility and costs, provides technical details including a context-level DFD and GANTT chart, and outlines modules for registration, login, ticket purchase, cancellation, and administration. The system aims to address limitations of existing booking systems such as lack of delay information, slow refunds, limited routes, poor customer service, and high fees.