The document proposes an online bus ticket reservation system for Udankhatola, a private bus transportation company. Currently, customers must visit ticket counters and wait in long lines to purchase tickets or check schedules. The proposed system would allow customers to book tickets and check availability online 24/7 via the Internet. It would also enable online payments and email ticket delivery. The system design involves modules for login, routes, bus info, and payments. Data flow diagrams and use cases are also included in the design. The goal is to provide a more convenient and efficient reservation process for customers.