Shonda Morris is seeking a leadership position where she can utilize her six years of management experience and skills in organization, customer service, team building, and communication. She has a proven track record of effectively presenting information, defining problems, meeting deadlines, and leading teams to success. Her experience includes over six years in production and management roles for Scientific Games, with responsibilities like ensuring quality control, minimizing waste, and meeting production goals.
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Chelsey A. Hanna Resume - LinkedIn Master CopyChelsey Hanna
An overview of Chelsey's Operations Management and General Management skills and accomplishments.
Experienced in People Management, Risk Management and budget and resource planning. Drove sales growth and improved production efficiency while creatively cutting costs to improve the company's bottom-line. Oversaw Cross-Functional teams, spearheaded project and process development, as well as event planning and modernistic marketing campaigns.
Excellent skills in consultative selling methods, techniques with strong negotiation and closing capabilities.
Proven ability to effectively manage and grow sales in a large geographic territory by building strategic relationships with key customers and industry thought leaders.
Well-developed communication skills; equally comfortable and credible operating at the C-level and with entry-level personnel.
Quickly develop rapport and effectively employ customer’s relationship management skills.
Increase sales revenues and profit margins by rapidly identifying customer goals and priorities. Develop and present compelling value propositions consistent with customer strategic direction.
Considerable technical depth can easily learn new products, and highly technical specifications.
• Territory & Account Management
• Customer Relationship Management
• Strategic/ Critical Thinking Skills
• Consultative Solution Selling
• Expanding Sales Opportunities
• Business Development
• Quality Assurance/Quality Control
• Time & Resource Management
• Presentation & Negotiation Skills
• Team Building & Leadership
1. SM
OBJECTIVE
Leadership position allowing the
demonstrated organization,
customer service, team building
and communication skills proven
in my six years of management
to be utilized.
SKILLS
Effectively presents information
in both one on one and in group
settings. Works well both
independently and in groups.
Defines problems, collects data,
establishes facts and draws valid
conclusions. Interprets extensive
instructions and deals with
variables both concrete and
abstract. Proven track record of
diligence, perseverance and
focus. Talented for quickly
taking on new responsibility and
leading success. Diplomatic and
tactful. Accustomed to handling
sensitive and confidential
records and processes.
Demonstrated history of meeting
stringent deadlines.
SHONDA MORRIS
EXPERIENCE
BACKUP SENIOR PRODUCTION LEAD • SCIENTIFIC GAMES • OCTOBER
2015 – CURRENT
Held meetings with supervisors to delegate objectives and personnel.
Provided support and assistance to supervisors. Staffed department
based on client needs and deadlines. Facilitated disciplinary hearings to
ensure that personnel abided to Code of Conduct. Ensured that the
department was equipped for/and performed or exceeded objectives
and budgeted goals. Wrote reports, business correspondence, and
procedural manuals.
PRODUCTION LEAD • SCIENTIFIC GAMES • FEBRUARY 2015– CURRENT
Isolated and removed defective products. Performed daily audits on
personnel and machinery. Minimized waste, downtime; maximized
production without compromising quality of finished product. Held pre-
shift meetings to communicate previous day’s performance, today’s
expectations, and delegate tasks. Identified training needs of direct
reports and assigned training. Supervised work groups. Ensured that all
finished product met customer specifications. Ultimately responsible for
timely and cost-effective production of high quality product
TRAINER • SCIENTIFIC GAMES •JANUARY 2014- FEBRUARY 2015
Identified and circumvented language barriers and learning disabilities
to work through problem areas for new hires. Ensured proper training of
employees to avoid work-related accidents and preventable injuries.
Designed and delivered training, provided counseling on proper
technique.
POOL CHECKER • SCIENTIFIC GAMES • AUGUST 2013- DECEMBER 2013
Ensured the reconciliation, separation, verification and destruction of all
faulty product to prevent it’s delivery to a client.
OFFICE ASSISTANT • UNIVERSITY OF GEORGIA • AUG 2006- MAY 2007
Responsible for basic clerical duties and destruction of sensitive
materials. Confidentiality in this department was of utmost importance.
PRESSUREBUILDSDIAMON
DS@GMAIL.COM
404.202.8204 HTTPS://WWW.LINKEDIN.C
OM/IN/SHONDA-MORRIS-
B0B186130
2. SM SHONDA MORRIS
OFFICE COORDINATOR • A CLEAN SPOT • JANUARY 2006- JULY 2006
Student assistant, responsible for clerical duties, destruction of sensitive
materials, communications between owner and clients. Also responsible
for organizing calendar and keeping track of scheduling. Oversaw front-
office operations and provided impeccable customer service. Contacted
new hire prospects and scheduled interviews.
SUPERVISOR • WINGS OF TYRONE • APRIL 2005- JANUARY 2006
Responsible for customer satisfaction, inventory, balance of register, and
management of employees in absence of owner. Ensured restaurant met
all codes for health and safety; compliance with all fire code and health
inspection guidelines. Marketed strategically to broaden target
audience; created special promotions, wrote/designed/printed both
indoor and outdoor advertisements. Cashier/cook/hostess as needed.
Increased knowledge of employees for proper cleaning, food prep,
cooking, presentation, and serving.
SALES CONSULTANT • THE HERB SHOP • OCTOBER 2005- DEC 2005
Responsible for opening store, sales, run of store, and closing store in
absence of owner.
EDUCATION
B.A. COMMUNICATION • AUGUST 2011 • UNIVERSITY OF GEORGIA
Member of UGA’s SIFE (Students in Free Enterprise); Regional
champion, National competitor. Member of UGA’s Women in Business
organization. Graduated high school with a 3.0 GPA and was a regional
PRESSUREBUILDSDIAMON
DS@GMAIL.COM
404.202.8204 HTTPS://WWW.LINKEDIN.C
OM/IN/SHONDA-MORRIS-
B0B186130
2
3. SM SHONDA MORRIS
champion and National competitor for FBLA (Future Business Leaders of
America). Nominated and sponsored to attend Girls State (leadership
program sponsored by The American Legion). Fluent in French,
proficient in Microsoft applications.
VOLUNTEER EXPERIENCE OR LEADERSHIP
Volunteered with Old National Christian Academy and the Humane
Society. Currently volunteering with Manning Oaks Elementary, and Ed
Isaakson YMCA.
PRESSUREBUILDSDIAMON
DS@GMAIL.COM
404.202.8204 HTTPS://WWW.LINKEDIN.C
OM/IN/SHONDA-MORRIS-
B0B186130
3