MaiNong Xiong completed an Associate in Applied Science degree in Medical Assisting from Minneapolis Business College in December 2015, maintaining a 3.89 GPA. She has skills in billing, coding, insurance, laboratory testing, injections, vitals, charting, and is bilingual in Hmong. Her externship experience is to be determined. Prior work experience includes customer service at Express Scripts, assisting customers via telephone and updating information, and assembling medical devices at St. Jude Medical as an assembler, operating microscopes and assembling valves.
Medical billing and coding specialist with 7 years of experience providing administrative and patient support in a medical office setting. Advanced knowledge of private insurance processes and codes.
Helped to enhance patient compliance by providing effective clinical support options. Established ongoing communications with physicians and staff in efforts to help optimize patient care. Educating our referral sources and patients on the healthcare services Lincare provides.
Medical billing and coding specialist with 7 years of experience providing administrative and patient support in a medical office setting. Advanced knowledge of private insurance processes and codes.
Helped to enhance patient compliance by providing effective clinical support options. Established ongoing communications with physicians and staff in efforts to help optimize patient care. Educating our referral sources and patients on the healthcare services Lincare provides.
1. MaiNong Xiong
1295 Kennard Street ● Saint Paul, MN 55106
Minneapolis Business College Placement Office ● (651) 604-4134
EDUCATION Minneapolis Business College, Roseville, Minnesota
Associate in Applied Science Degree – Medical Assistant, December
2015 GPA 3.89
CERTIFICATION BLS Healthcare Provider CPR
AREAS OF
STUDY
Anatomy and Physiology
Pharmacology
Medical Administrative Procedures
Medical Clinical Procedures
Medical Insurance
Medical Laboratory Procedures
Medical Office Systems
Medical Terminology
Psychology
Mass Media
Business Communications
Ethics
Professional Development
Composition
Speech
Statistics
Economics
SKILLS Billing, Coding, and Insurance
ICD-9 / ICD-10 / CPT
Electronic Medical Records
Laboratory Testing
Medical Asepsis
Injections / Phlebotomy
Urinalysis
Prescription Protocol
Bilingual: Hmong
First Aid
Specimen Collection
Spirometry / EKG
Vitals / Charting
Microscopy
Autoclaving
Keyboarding: 74 WPM
EXTERNSHIP
April to
July 2015
To be determined
EXPERIENCE
November 2012 to
February 2013
Express Scripts Inc., Bloomington, Minnesota
Customer Service Representative
Assisted customers via telephone; helped customers order their
prescriptions; updated customers’ information on the computer; fulfilled
patients’ needs; operated keyboard and computer terminal to enter
customer data into the computer accurately; performed daily
organization and cleanup of work area; and obtained knowledge in
pharmaceuticals and dosage of medications.
July 2013 to
September 2013
St. Jude Medical, Saint Paul, Minnesota
Assembler
Operated microscopes; complied with safety guidelines with hazardous
1
2. products; learned about heart valves; cleaned and sanitized work area;
assembled medical devices; trained in assembling medical devices;
collaborated as team; assembled medical devices; performed basic data
entry into computer; presented good verbal communication skills; and
consistently met goal to finish at least three valves a day.
PD 102M: Sample Resume – Medical Assistant Degree 2
