Maggie Ryan graduated from Minneapolis Business College in 2015 with an Associate's degree in Travel and Hospitality. She has experience working as a catering captain for Padelford Riverboats and currently works as a manager at Almsted's Fresh Market. Ryan has strong computer skills including proficiency in Microsoft Office as well as training in the SABRE-VIASINC GDS reservation system.

1. Maggie Ryan
4027 Maryland Avenue North ● New Hope, MN 55427
Minneapolis Business College Placement Office ● (651) 604-4119
EDUCATION Minneapolis Business College, Roseville, Minnesota
Associate in Applied Science Degree – Travel and Hospitality,
December 2015 | GPA: 3.67
AREAS OF
STUDY
Computerized Reservations System
Domestic / Worldwide Destinations
Electronic Office Systems
Event Planning
Front & Back Office Management
Guest Relations Management
Meeting Management
Personal Finance
Sales & Customer Service
Travel Agency Operations
Worldwide Tourism
Business Communications
Composition
Economics
Electronic Spreadsheets
Ethics
Professional Development
Psychology
Speech
Statistics
Supervision
Written Communications
SKILLS /
SOFTWARE
SABRE-VIASINC GDS Training
Keyboarding (46 WPM)
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
EXTERNSHIP
April to
July 2015
Padelford Riverboats, Saint Paul, Minnesota
EXPERIENCE
January 2015 to
Present
Almsted’s Fresh Market, Minneapolis, Minnesota
Manager
Enter data and confirm accuracy of information; detect errors and follow
correct procedures to ensure quality of services; organize and distribute
products throughout the store; and answer customer inquiries about
services or products.
June 2014 to
October 2014
(Seasonal)
Padelford Riverboats, Saint Paul, Minnesota
Catering Captain
Fulfilled customer’s needs by providing refreshments upon request;
secured food and dining items on the boat to provide organized service;
demonstrated hospitality while greeting customers coming aboard the
boat; supervised staff performance at events; and supported coworkers
during an emergency situation.