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Introduction to Microsoft 365 Business

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Here's an overview from my introductory presentation on Microsoft 365 Business.

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Introduction to Microsoft 365 Business

  1. 1. Introduction to Microsoft 365 October 2018 @directorcia http://about.me/ciaops
  2. 2. Technology challenges faced by small and midsized businesses today Keeping technology up-to-date Mobile, distributed workforce Protecting sensitive data Cyber threats & phishing schemes
  3. 3. The reality of SMB today 1 Harvard Business Review, January-February Issue 2016, ‘Collaborative Overload’ 2 Strategic Analytics, Global Mobile Workforce Forecast, 2015-2020, November 2015 3 Small Business Trends, CYBER SECURITY STATISTICS – Numbers Small Businesses Need to Know, Jan. 3, 2017 37% of the global workforce is mobile2 43% of cyber-attacks target small business3 43% 50% more time in collaborative activities1 50%
  4. 4. What does today look like for your customers? Local Logins /MSA New PCs bought adhoc PCs refreshed when dead Employees using personal mobile devices IT purchasing decisions made “on the spot” “GOOD ENOUGH” PLATFORMS LEGACY BACK OFFICE NO TECHNOLOGY STRATEGY FRAGMENTED END-POINT SOLUTIONS
  5. 5. What does today look like for you? TOUGHER COMPETITIVE ENVIRONMENT INREASINGLY COMPLEX CUSTOMER DEMANDS MULTIPLE TECH PRODUCTS Cross-platform device management requirements Custom solutions required for interoperability Increased security exposure Race to the bottom pricing impacts deal profitability Greater effort to maintain customer base Difficulty differentiating brand Increased implementation and management complexity Multiple technology vendors servicing single client Need to source best of breed solutions
  6. 6. A complete, intelligent solution to empower employees to be creative and work together, securely. Microsoft 365 Introducing Office 365 Windows 10 Enterprise Mobility + Security
  7. 7. Microsoft 365 Microsoft 365 Business Microsoft 365 Enterprise Microsoft 365 Education Microsoft365E5 Microsoft365E3 Microsoft365F1
  8. 8. On-premises Apps & SaaS Office 365
  9. 9. Office 365 Company-owned and personal devices On-premises
  10. 10. Data$$ On-premises Office 365
  11. 11. $$ Office 365 On-premises
  12. 12. $$ Office 365 On- premises
  13. 13. Microsoft 365 Business Office 365 $$ On-premises
  14. 14. Empower your team, safeguard your business, and simplify IT management with a single solution, purpose-built for your business. Office 365 $$ Microsoft 365 Business
  15. 15. Microsoft 365 Business An integrated solution bringing together best-in-class productivity tools, security and device management Achieve more together Create, connect, and collaborate with people, inside and outside your company. Anywhere it matters Enable your people to be productive anywhere, on their favorite devices. Always-on security Help protect your data and devices from one simple dashboard that is always up to date. Simplified for business Manage all your IT services in one place and minimize the work so you can focus on what matters: your business.
  16. 16. Microsoft 365 Business includes: Data protection controls Help secure business data on personal and company- owned devices. File storage Manage your files from anywhere with 1TB of storage. Email and calendaring Connect with customers and coworkers using Outlook and Exchange. Comes with Office Stay up-to-date with the latest versions of Word, Excel, PowerPoint, and more. Safest Windows ever Get upgraded to Windows 10 Pro from Windows 7 and 8.1 Pro. Cyberthreat protection Help protect PCs from malware, viruses, and spyware. Administration and deployment Manage new PCs and devices faster and more easily than ever. Dependability and support Get 99.9% uptime guaranteed and 24x7 online and phone support.
  17. 17. A holistic set of business productivity and collaboration tools • Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access • Exchange, OneDrive, Skype for Business, Microsoft Teams, SharePoint • Business apps from Office (Bookings, Outlook Customer Manager, MileIQ1, Listings1, Connections1, Invoicing1) Enterprise-grade device management and security capabilities • App protection for Office mobile apps • Device management for Windows 10 PCs • Consistent security configuration across devices • Protection of company data across devices • Windows Defender, always-on and up-to-date Simplified device deployment and user setup • Single admin console to setup and manage users and devices • Auto-installation of Office apps on Windows 10 PCs • Always up-to-date Office + Windows 10 • Streamlined deployment of PCs with Windows AutoPilot Microsoft 365 Business – A single solution A single solution designed for your business
  18. 18. Office 365 Business Premium Office Applications: Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access Online Services: Exchange, OneDrive (1TB), Skype for Business, SharePoint, Teams Business Apps: Bookings, Staff Hub, Outlook Customer Manager Includes upgrade benefits from Windows 7 Professional or Windows 8.1 Pro to Windows 10 Pro at no additional cost Enhanced Security Cross-platform Consistent Security configuration across Windows 10, Android and iOS devices Documents encryption and enforced Multi Factor Authentication and restricted copy/paste Device data encryption with BitLocker and remote wipe for lost or stolen devices Information Rights Management, Intelligent Labeling and Data Loss Prevention tips Device protection against ransomware and malicious websites with Windows Exploit Guard Device Management & Simplified Admin Always up-to-date Office, Windows and Windows Defender anti virus Streamlined deployment of PCs with Windows AutoPilot Auto-installation of Office apps on Windows 10 Devices Mobile Device Management for Windows 10, Android, iOS and Mac with Microsoft Intune Exchange Online archiving & preservation policies to recover data or remain compliant Microsoft 365 Business An integrated solution to securely run and grow your business + +
  19. 19. TOUGHER COMPETITIVE ENVIRONMENT INREASINGLY COMPLEX CUSTOMER DEMANDS MULTIPLE TECH PRODUCTS Cross-platform device management requirements Custom solutions required for interoperability Increased security exposure Race to the bottom pricing impacts deal profitability Greater effort to maintain customer base Difficulty differentiating brand Increased implementation and management complexity Multiple technology vendors servicing single client Need to source best of breed solutions What does Microsoft 365 Business mean for you? Expand Your Services • Upsell managed services more easily • Increase addressable markets • Recapture services revenue Drive Customer Retention • Become a trusted innovator • Demonstrate unique value • Address security concerns Increase Your Profitability • Add to the sales opportunity • Avoid sourcing solutions from multiple vendors • Implement quickly
  20. 20. What Microsoft 365 Business can do for you Source: A Forrester Total Economic ImpactTM Study, "The Partner Opportunity For “Business Cloud Suite".” June 2017 This is what we’ve been waiting for. Our customers can get everything they need from one vendor which greatly simplifies things for them. It fits our business model perfectly. – Cloud Sales Manager, Microsoft 365 Business Early Adopter Anticipated percentage point increase in deployment and advisory services revenue. Expected percentage point increase in managed services attach rate. Anticipated percentage point increase in managed services margins. 8% 10% 20%
  21. 21. In 2016, SMBs spent: /year Per employee. On their IT. (10–99 employees) $1,320 Source: U.S. Small and Medium Business Forecast, 2017-2021: PCs and Peripherals, Systems and Storage, Telecom Equipment, Software, IT Services, and Business Services; #US41134217, May 2017
  22. 22. What’s right for your customer? Office 365 Microsoft 365 Business Microsoft 365 Enterprise Fast path to modern productivity & collaboration Automatic security and feature updates Integrated productivity, management & security Best of Office 365 apps & Windows 10 Business Highest level of productivity, management & security Support for hybrid environments Modern voice with cloud PBX
  23. 23. Set-up wizard streamlines initial set-up New Devices card simplifies PC and mobile device management Integrated options to facilitate free upgrade from Windows 7/8/8.1 Pro to Windows 10 Pro Creators Update
  24. 24. Here the set-up wizard presents options for managing Office 365 data on iOS and Android devices.
  25. 25. In this step, the Wizard allows You to configure Windows 10 devise Security and management settings.
  26. 26. AutoPilot Admin Experience Included in Microsoft 365 Business, Windows AutoPilot enables devices to be pre-registered and pre-configured via the cloud, allowing partners to deploy a new device with no IT intervention required. Watch the video - https://www.youtube.com/watch?v=4K4hC5NchbE
  27. 27. Customer Benefits
  28. 28. Connect with customers, coworkers, and suppliers Achieve more together Bring together everything your team needs, in one place Create great work with Word, Excel, and PowerPoint Meet Cortana, your new digital personal assistant
  29. 29. Anywhere it matters No Wi-Fi, no problem. Edit offline and sync later Work together with coworkers, from anywhere Take your work with you, with secure cloud storage Stay engaged with your teams, from your favorite device
  30. 30. Always-on security Enable solid security, with simplified management Help protect against security threats Safeguard company data across PCs, phones and tablets Get the latest Office 365 and Windows 10 updates
  31. 31. Simplified for business Quickly setup new employees to get them going Manage users & devices with a single console Simplify with a single login for all devices
  32. 32. Email, schedule, meet, and chat Stay connected and in sync with co-workers and customers wherever you are via email, phone, online meetings, and IM. Get professional looking email powered by Microsoft Exchange to facilitate collaboration to keep you in sync with your customers and coworkers, 24/7. Add audio/video conferencing to a new or existing meeting with just one click using Outlook with Skype for Business integration. Use Office 365 Groups to give your teammates access to a shared inbox, calendar, file repository, and notebook.
  33. 33. Create and collaborate Create, share, and co-author Word documents, Excel spreadsheets, and PowerPoint presentations with coworkers. Get access to the latest version of your documents from your favorite devices, anywhere you have an internet connection. OneDrive for Business enables online and offline access and automatic syncing of files to reflect the most recent edits. SharePoint is an easy drag and drop intranet for documents and files.
  34. 34. Stay a step ahead Let personal digital assistant Cortana make life easier by helping you handle crucial tasks and get things done. Feel confident you are helping your teams be as efficient and effective as possible with Delve, the Office 365 app that enables your co-workers to find the latest files that were shared with them within your organization.
  35. 35. Turn thoughts into action Interact with devices in new ways – choose from voice, digital pen, touch, gesture, Windows Ink, or Microsoft Edge to turn thoughts into actions in the way that feels and works best for you. Start fast, stay focused and finish first with new tools to keep you productive such as Start Menu, Live Tiles, Virtual Desktop, Snap Assist, Tablet Mode.
  36. 36. Stay productive on the go Use the best-in-class productivity tools so you can work across all of your favorite devices (including Windows, Mac, iOS, and Android). Use OneDrive for Business to create, access, and edit your documents whenever you need them.
  37. 37. Sync files automatically and work offline Use familiar tools you know and love, including Word, PowerPoint, and Excel. Create, share, and edit Word, Excel, PowerPoint documents any time, anywhere. Access and edit documents offline; when you're back online updated files sync automatically. Pick up where you left off on your document when switching devices.
  38. 38. Work together anywhere Access your emails, contacts, and calendars across your devices even when offline with Outlook to help you stay connected to customers or coworkers. Connect with customers and coworkers using Skype for Business to instant message to answer quick questions, or host or join an online call or video meeting from your favorite device. Easily present, share and collaborate on documents (or a virtual whiteboard) within the meeting space. Outlook Groups and Microsoft Teams are also available any time you’re online to help you and your teams work together collaboratively wherever, whenever.
  39. 39. Security that travels with you Protect your data and devices against malware, malicious attacks, and device loss or theft. BitLocker, BitLocker to Go, and Windows Information Protection help protect business data on mobile devices by ensuring all business data is encrypted and accessible only by authorized users. Further protect Windows 10 devices from unauthorized access using Windows Hello multi-factor authentication to strengthen your users’ device credentials. Perform a remote Selective Wipe of company data easily on lost or stolen devices.
  40. 40. Reduce your security risk Centralize control of your company data on personal devices. Reduce your risk profile with security features for SMB customers. Apply a consistent security configuration profile, across managed devices. Establish a baseline of security policies across managed devices. Configure devices consistently to help ensure that your data and devices are protected from malware and external threats.
  41. 41. Help protect your devices, data, and people Know that lost or stolen devices are protected with Windows 10 built-in encryption capabilities like BitLocker and BitLocker to Go. Help prevent accidental data leaks by securely separating business information from personal information with Windows Information Protection, and perform a remote Selective Wipe of business data on demand while leaving personal data untouched. Make sure employees always have access to files while confining company information to Office apps, using App Protection for Office mobile apps capabilities for personal iOS, and Android devices. Make accessing Windows 10 devices more convenient, simple, and secure by using Windows Hello biometric authentication2 to unlock devices with a look or a touch. Help make sure that devices boot securely and that only trusted software can run during start-up with Windows Trusted Boot used in combination with the PC industry hardware standard, UEFI Secure Boot. Enforce Windows Defender to always be on from within the admin console.
  42. 42. Get up and running fast Save time by easily configuring security features and settings on Windows 10 devices with Mobile Device Management, fully automating your Windows installation with Windows AutoPilot, and enabling or disabling Windows Store or Cortana on company-owned devices with Enhanced Manageability. Reduce hardware costs and simplify management by running multiple operating systems on one Windows device as virtual machines (VMs) with Client Hyper-V. Deploying and managing Microsoft 365 Business is straightforward – advanced IT expertise is required to set up new devices with all the Office apps your employees need. You can add and remove users in minutes, and call if you need support.
  43. 43. Stay up to date Keep devices up to date with the latest security updates and feature innovations, at a pace that is right for you, with Windows Update for Business. Ensure minimal disruptions for specialized, mission-critical business devices with Deferred Updates. Avoid time consuming wipe and reload processes and get users and devices up and running quickly with seamless upgrades from Windows 7 or 8/8.1 Professional to Windows 10 Pro. As a cloud-based solution, Office 365 is consistently, automatically updated with new features and capabilities to ensure you’re always working with the latest, best-in- class productivity tools.
  44. 44. New features in Microsoft 365 Business (April 2018) • Office 365 Advanced Threat Protection1 Attachment scanning & ML detection to catch suspicious attachments Link Scanning/Checking to prevent users from clicking suspicious links • Windows Exploit Guard Enforcement Preventing devices from ransomware and malicious websites at device end points Cyber Threats • Data Loss Prevention2 Does Deep Content Analysis to easily identify, monitor, and protect sensitive information from leaving org • Azure Information Protection P1 Controls & Manages how sensitive content is accessed • Intune Availability Protecting data across devices with E2E Device and app management • Exchange Online archiving 100GB Archiving & preservation policies to recover data or remain compliant • Bitlocker Enforcement Encrypt Data on devices to protect data if device lost or stolen Safeguard Sensitive Information 1 2 3 Back End • Hybrid Active Directory Deployment3 To support customers with on premise infrastructure
  45. 45. Microsoft 365 Business One subscription for Productivity + Security + Device Management 3rd party solutions (bought separately, expensive & hard to integrate) Archiving Data Loss Prevention Email Email Threat Protection Device Anti Virus Email Filtering Productivity Software Storage Online Chat & Meetings Device Management Data Loss Prevention Email + Device Threat Protection Archiving + Litigation Hold Device & App Management PCs, Macs, iOS & Android Email Filtering Windows Defender AV 1 TB File Storage 50 GB Cloud Email Teams & Skype for Business Office (Word, PowerPoint, Excel, Outlook, Onenote) Information Protection vs. AU$28 Per user standalone Microsoft 365 Business (all included, seamlessly integrated)
  46. 46. Features (new in blue) Office 365 BP Microsoft 365 Business Microsoft 365 E3 Microsoft 365 E5 Estimated retail price per user per month $AUD (with annual commitment) $17.49 $28.07 $49.06 $89.21 Maximum number of users 300 300 unlimited unlimited Office Apps Install Office on up to 5 PCs/Macs + 5 tablets + 5 smartphones per user (Word, Excel, PowerPoint, OneNote, Access), Office Online Business Business ProPlus ProPlus Email & Calendar Outlook, Exchange Online 50GB 50GB unlimited unlimited Chat-based Workspace, Meetings Microsoft Teams, Skype For Business ⚫ ⚫ ⚫ ⚫ File Storage OneDrive for Business 1 TB 1 TB unlimited unlimited Social, Video, Sites Yammer, SharePoint Online, Planner ⚫ ⚫ ⚫ ⚫ Stream ⚫ ⚫ ⚫ Business Apps Scheduling Apps – Booking, StaffHub ⚫ ⚫ ⚫ ⚫ Business Apps – Outlook Customer Manager, MileIQ1 Business center2, Listings2, Connections2, Invoicing2 ⚫ ⚫ Threat Protection Microsoft Advanced Threat Analytics, Device Guard, Credential Guard, App Locker, Enterprise Data Protection, ⚫ ⚫ Office 365 Advanced Threat Protection ⚫ ⚫ Windows Defender Advanced Threat Protection ⚫ Office 365 Threat Intelligence ⚫ Identity & Access Management Azure Active Directory - SSPR Cloud Identities, MFA, SSO >10 Apps ⚫ ⚫ ⚫ Azure Active Directory - Conditional Access, SSPR Hybrid Identities, Cloud App Discovery, AAD Connect Health ⚫ ⚫ Credential Guard and Direct Access ⚫ ⚫ Azure Active Directory Plan 2 ⚫ Device & App Management Microsoft Intune, Windows AutoPilot ⚫ ⚫ ⚫ Microsoft Desktop Optimization Package, VDA ⚫ ⚫ Information Protection Unlimited Exchange Archiving3, Office 365 Data Loss Prevention*, Azure Information Protection Plan 1 ⚫ ⚫ ⚫ Azure Information Protection Plan 2, Microsoft Cloud App Security, O365 Cloud App Security ⚫ On-Prem CAL Rights ECAL Suite (Exchange, SharePoint, Skype, Windows, SCCM, Win. Rights Management) ⚫ ⚫ Compliance Litigation Hold, eDiscovery, Compliance Manager, Data Subject Requests ⚫ ⚫ ⚫ Advanced eDiscovery, Customer Lockbox, Advanced Data Governance ⚫ Analytics Power BI Pro, MyAnalytics ⚫ Voice PSTN Conferencing, Cloud PBX ⚫ [1] Available in US, UK, Canada; [2] Currently in public preview in US, UK, Canada; [3] Unlimited when auto-expanding turned on *Data Loss Prevention Features will be available summer 2018 Detailed comparison of plans
  47. 47. [1] Indicates Office 365 has Plan 2 and Microsoft 365 Business has Plan 1 of the functionality [2] Available in US, UK, Canada Features (new in blue) Office 365 E3 Microsoft 365 Business Estimated retail price per user per month $AUD (with annual commitment) $29.59 $28.07 Maximum number of users unlimited 300 Office Apps Install Office on up to 5 PCs/Macs + 5 tablets + 5 smartphones per user (Word, Excel, PowerPoint, OneNote, Access), Office Online ProPlus Business Email & Calendar Outlook, Exchange Online 100GB 50GB Chat-based Workspace, Meetings Microsoft Teams, Skype For Business ⚫ ⚫ File Storage OneDrive for Business, Unlimited 1 TB Social, Video, Sites Stream, Yammer, Planner, SharePoint Online1, Power Apps1, Flow1 ⚫ ⚫ Business Apps Scheduling Apps – Booking, StaffHub ⚫ ⚫ Business Apps – Outlook Customer Manager, MileIQ1 Business center2, Listings2, Connections2, Invoicing2 ⚫ Threat Protection Office 365 Advanced Threat Protection ⚫ Windows Exploit Guard Enforcement ⚫ Identity & Access Management Azure Active Directory - SSPR Cloud Identities, MFA, SSO >10 Apps ⚫ ⚫ Device & App Management Office 365 MDM ⚫ ⚫ Microsoft Intune, Windows AutoPilot, Windows Pro Management ⚫ Upgrade rights to Windows 10 Pro for Win 7/8/8.1 Pro licenses ⚫ Information Protection 100 GB Exchange Archiving, Office 365 Data Loss Prevention4 ⚫ ⚫ Azure Information Protection Plan 1, BitLocker Enforcement ⚫ On-Prem CAL Rights ECAL Suite (Exchange, SharePoint, Skype) ⚫ Compliance Litigation Hold, eDiscovery, Compliance Manager, Data Subject Requests ⚫ ⚫ Comparison of Microsoft 365 Business and Office 365 E3 [3] Currently in public preview in US, UK, Canada [4] Data Loss Prevention Features will be available summer 2018
  48. 48. Business Premium Microsoft 365 Business Microsoft 365 Enterprise Mixed OS Some on-premises IT Hybrid identity Office 2007 EOS Multiple locations Need to support mobile. Windows 10 Pro (CU) Cloud identity for users and devices Protection of company data across personal & company owned devices Compelling events: Small Business Server replacement Hardware refresh Multiple locations Mixed OS Hybrid identity Advanced security controls Modern voice experience Compelling events: Windows Server replacement Hardware refresh Multiple locations Customertargetingguidance for small to midsize businesses
  49. 49. CIAOPS Resources • Blog – http://blog.ciaops.com • Free SharePoint Training via email – http://bit.ly/cia-gs-spo • Free Office 365, Azure Administration newsletter – http://bit.ly/cia-o365-tech • Free Office 365, Azure video tutorials – http://www.youtube.com/directorciaops • Free documents, presentations, eBooks – http://docs.com/ciaops • Office 365, Azure, Cloud podcast – http://ciaops.podbean.com • Office 365, Azure online training courses – http://www.ciaopsacademy.com • Office 365, Azure eBooks – http://www.ciaops.com/publications Twitter @directorcia Facebook https://www.facebook.com/ciaops Email director@ciaops.com Skype for Business admin@ciaops365.com

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