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Adobe Creative Cloud Customer & Reseller Workflow

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Adobe Creative Cloud Customer & Reseller Workflow

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Adobe Creative Cloud Customer & Reseller Workflow

  1. 1. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. VIP is managed via two websites: 1 adminconsole.adobe.com reseller.adobe.com End User Console IT Managers Team Administrator Accept VIP T&Cs Add Seats Assign Users Reassign users View deployed / purchased software Reseller Console Prime Reseller contact Sales reps Add and manage customers Add Seats for Customers View Renewals Obtain information on exactly what to order
  2. 2. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. What does the customer receive when they get their invitation? 2
  3. 3. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. How does the customer accept? 3
  4. 4. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. How does the customer add seats? 4 Customer clicks the + button.. Customer screen
  5. 5. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Customer assign users by entering their email address Administrator enters their email addresses Customer screen ABC Resellers
  6. 6. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. What else does the customer need to do? 6 Customer clicks Request Seats Customer screen
  7. 7. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. How does the customer let the reseller know they want seats? 7 Customer Authorizes Reseller to purchase seats ABC Resellers Customer screen
  8. 8. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Reseller then receives a notification email from Adobe which contains the details your distributor needs to process your order 8 Critical information to provide your distributor Hi Brian Bright, PageDNA has added 1 seat to their Adobe® Creative Cloud for teams account. Please be
  9. 9. © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Summary  A purchasing method and offering that our customers have been asking us for  A licensing model that is reseller centric – Reseller driven and controlled  A program that allows you to have a deeper relationship with your customer  An offering that allows Resellers and Adobe to penetrate into new markets  Significantly easier to quote !  Can be resold by certified partners and above – please contact your distributor for the details on how to become Certified 9
  10. 10. © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

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