This document provides information about online student support services available through the Online Education Initiative (OEI). It discusses readiness workshops and multimedia tutorials to help students prepare for online learning. Tutoring resources like NetTutor and WorldWideWhiteboard are promoted. Basic skills support modules are presented in topics like English, math, reading, library research, and ESL that faculty can embed in their online courses. Examples are given of how to integrate these resources for assignments involving writing, reading, sociology, economics, and psychology courses. The goal is to help students successfully complete course requirements by referring them to relevant instructional and personal support services.