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   ODHE Profiling…*
   Dr Bex Lewis, Digital Fingerprint
   URL: http://www.slideshare.net/drbexl/odhe-national-meeting-february-2013
   February 2013, for: http://odhegroup.wordpress.com


*Not CSI style…
http://youtu.be/livzJ
TIWlmY
Define Audience
       http://www.rgbstock.com/photo/mjQsEks/Theatre+Seats
•   Male/Female?
•   Age?                   • http://en.wikipedia.or
•   Culture/Nationality?     g/wiki/Persona_%28
                             marketing%29
•   Beliefs?
                           • http://heidicohen.co
•   Academic Level?          m/marketing-
•   Attitudes/Behaviour?     persona/
•   Friendship Group?



Define Your Audience
• ODHE Group (1st)            • V-Cs (senior decision
• Budget Holders                maker) & front/support
                                this
• Others interested in our    • Senior influencers –
  orgnisations                  leaders informal
• Those in similar jobs         network, often
                                barriers/accelerators of
• Senior decision makers        change
• Business Schools            • Academics
• Management Students         • International –
                                exchange ideas, own
• HR Colleagues                 research
• External – private sector   • Start small – back to
  (share knowledge)             group & develop…


   Discussions
http://www.lfhe.ac.uk/en/research-
resources/resources/organisational-
development/odhe-group.cfm
http://odhegroup.wordpress.com
• A website that allows others to
  reflect, share opinions, and discuss
  various topics in the form of an online
  journal whilst readers may comment on
  posts. Most blogs are written in a slightly
  informal tone (personal
  journals, news, businesses, etc.) Entries
  typically appear in reverse chronological
  order.


http://www.wordnik.com/w
ords/blog
Get Inspired
•   http://blogsearch.google.com
•   http://www.technorati.com
•   http://www.blogcatalog.com
•   http://www.globeofblogs.com/




Some suggestions
What do you like?                 What don’t you like?
• Pictures/Cartoons – inc Great       • Pop-up advert (unrelated)
  British Bake-Off
• Catchy quotes that make you         • VCs: Long-winded, boring
  think…                                …
• YouTube links
• Headings that draw you in           • Purpose: Just for
• Include links to more information     profiling, not for sharing
  rather than squeeze info in
                                        information
• Most „active‟ posts
• Communication                       • Negative connotation – ego-
• (Corporate policies)                  profile…
• Who the blogger is…
  photo/description                   • Public: careful about open-
                                        ness

     Ideas?
• Who is this site by?
• What is it about?
• Who is it for?
• When is it updated?


THINK: About Page
How do we develop from
this?
Consistency
Human Beings at
  Machines, not “are machines”
http://www.sxc.hu/photo/192333
http://www.slideshare.net/drbe
xl/blogging-with-wordpress-
for-odhe-jan-13
• How do you define ODHEG (what you are) and
  ‘Organisational Development’ (what you do)?
• What message do you want to get across?
• What practices do you want to share?
• What action do you want to be taken?
• What event(s) might you want to promote?
• What might you want to reflect upon?




  DISCUSS
Happy with
this as a
definition?
Should you
try it on
some of
your target
users?




     http://www.lfhe.ac.uk/en/research-
     resources/resources/organisational-
     development/index.cfm
Messages                      Practices
• We are an community of      • “Define practices”
  (Experts) … practitioners   • Reality of carrying out OD
• We can demonstrate an         work
  impact for OD               • Personal stories/reflections
                                rather than textbook
                              • Conflict of interest –
                                policies of appropriate
                                content
                              • Allow us to promote own
                                activities?


Discussions
Actions                           Events
• Reflection OK even without      • National Meetings
  comments                        • Webinars
• Response & Reaction             • Own institution open to
                                    externals
• Engagement with discussion      • People we want to influence
• Contact us (offline) to carry   • Conference for VCs etc want
  on conversation                   to do more in institution.
• Understand more – they          • Digital literacy masterclass
  think differently               • [Is OD serendipitous?]




Discussions
Social Media Surgery
ODHE Website Action Plan
@drbexl @digitalfprint @bigbible

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Odhe National Meeting February 2013

  • 1. This work is licensed under a Creative Commons Attribution 3.0 Unported License. ODHE Profiling…* Dr Bex Lewis, Digital Fingerprint URL: http://www.slideshare.net/drbexl/odhe-national-meeting-february-2013 February 2013, for: http://odhegroup.wordpress.com *Not CSI style…
  • 3. Define Audience http://www.rgbstock.com/photo/mjQsEks/Theatre+Seats
  • 4. Male/Female? • Age? • http://en.wikipedia.or • Culture/Nationality? g/wiki/Persona_%28 marketing%29 • Beliefs? • http://heidicohen.co • Academic Level? m/marketing- • Attitudes/Behaviour? persona/ • Friendship Group? Define Your Audience
  • 5. • ODHE Group (1st) • V-Cs (senior decision • Budget Holders maker) & front/support this • Others interested in our • Senior influencers – orgnisations leaders informal • Those in similar jobs network, often barriers/accelerators of • Senior decision makers change • Business Schools • Academics • Management Students • International – exchange ideas, own • HR Colleagues research • External – private sector • Start small – back to (share knowledge) group & develop… Discussions
  • 8. • A website that allows others to reflect, share opinions, and discuss various topics in the form of an online journal whilst readers may comment on posts. Most blogs are written in a slightly informal tone (personal journals, news, businesses, etc.) Entries typically appear in reverse chronological order. http://www.wordnik.com/w ords/blog
  • 10. http://blogsearch.google.com • http://www.technorati.com • http://www.blogcatalog.com • http://www.globeofblogs.com/ Some suggestions
  • 11. What do you like? What don’t you like? • Pictures/Cartoons – inc Great • Pop-up advert (unrelated) British Bake-Off • Catchy quotes that make you • VCs: Long-winded, boring think… … • YouTube links • Headings that draw you in • Purpose: Just for • Include links to more information profiling, not for sharing rather than squeeze info in information • Most „active‟ posts • Communication • Negative connotation – ego- • (Corporate policies) profile… • Who the blogger is… photo/description • Public: careful about open- ness Ideas?
  • 12. • Who is this site by? • What is it about? • Who is it for? • When is it updated? THINK: About Page
  • 13. How do we develop from this?
  • 15. Human Beings at Machines, not “are machines” http://www.sxc.hu/photo/192333
  • 17. • How do you define ODHEG (what you are) and ‘Organisational Development’ (what you do)? • What message do you want to get across? • What practices do you want to share? • What action do you want to be taken? • What event(s) might you want to promote? • What might you want to reflect upon? DISCUSS
  • 18. Happy with this as a definition? Should you try it on some of your target users? http://www.lfhe.ac.uk/en/research- resources/resources/organisational- development/index.cfm
  • 19. Messages Practices • We are an community of • “Define practices” (Experts) … practitioners • Reality of carrying out OD • We can demonstrate an work impact for OD • Personal stories/reflections rather than textbook • Conflict of interest – policies of appropriate content • Allow us to promote own activities? Discussions
  • 20. Actions Events • Reflection OK even without • National Meetings comments • Webinars • Response & Reaction • Own institution open to externals • Engagement with discussion • People we want to influence • Contact us (offline) to carry • Conference for VCs etc want on conversation to do more in institution. • Understand more – they • Digital literacy masterclass think differently • [Is OD serendipitous?] Discussions
  • 21. Social Media Surgery ODHE Website Action Plan

Editor's Notes

  1. 1:37 – why might you want to blog – helps focus the ideas, people might want to listen to you – size of audience not important – is about quality of audience…
  2. Important to think about who you are going to reach…
  3. Marketing companies use ‘persona profiling’ … not suggesting we do this now … but we do need to be thinking WHO this is intended to reach…
  4. Marketing companies use ‘persona profiling’ … not suggesting we do this now … but we do need to be thinking WHO this is intended to reach…
  5. This is the current website … (v. wordy!) … keen to get this moved over… needs a bit of rethinking over structure… so if you could have a look and feed back to me = appreciated… which bits do you think are important/which not/what more could we do?
  6. We can move everything on that site over here … and this is our current ‘About’ page (still same wordy text as before) … this is where people are likely to come to “meet you” and decide if they want to engage with what you’re doing – how do we make this sharper/stronger?! We’ll look at some of the logistics later, but for now we want to think about who/what/where, etc..
  7. Think about what you like in the blogs that you visit…
  8. This is the kind of information you expect on an About page…
  9. REMEMBER – 2 aspects of same thing … essentially – want people to understand what OD is, maybe encourage them to engage with you, and join ODHEG (so potential audience may be potential members, their line managers?) Online/offline = REAL – not the same, but real! In the same way as you may emphasize different parts of your personality with different people – with your parents, your friends, your kids… online you may emphasise different aspects of your personality in different spaces… but at the centre of it all you are YOU! AUTHENTICITY.
  10. Always remember that there is a human being at the other end of the keyboard… this is about COMMUNICATION and CONVERSATION, not about the technology… you can widen the group that you engage with….
  11. Remembering that you’ve been sent this information on practicals – some of which we’ll see if we can highlight tomorrow…
  12. Essentially want you discuss these as small groups (do we encourage a group to work on a specific bit?) and then feed back in…
  13. This pm, 45 mins – can deal with some questions – be good to establish what people want to know (bearing in mind takes me 3 hours to run a Twitter workshop) – so can deal together. Typically 15-20 min slots are offered (the nurse usually decides which person in the group has the expertise to see ‘the patient’. Tomorrow, we’ll talk about how to make the blog work without me as part of the picture – some practicalities & logistics…
  14. Final word – remember – there is always a human being at the other end of the keyboard… think before you type…Questions?