This document contains a 10 question quiz on quality assurance and nursing management topics. The questions cover topics like Total Quality Management strategies, good manufacturing practices, standard operating procedures, accreditation, pioneers in management concepts, associations with quality management concepts, healthcare accreditation systems in India, definitions of quality of care, and the Plan-Do-Check-Act cycle. The answer key is provided at the end.

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Nursing Management Quiz -
Quality Assurance Quiz
1. A Total Quality Management (TQM) strategy developed by Motorola
company in 1986:
A. Plan-Do-Check -Act
B. MBO
C. Six Sigma
D. PERT
2. Part of a quality system covering the manufacture and testing of
pharmaceutical dosage forms or drugs and active pharmaceutical
ingredients, diagnostics, foods, pharmaceutical products, and medical
devices:
A. Good manufacturing practice (GMP)
B. Good regulatory practice (GRP)
C. Good Clinical Practice (GCP)
D. Good laboratory practice (GLP)
3. Standard Operating Procedure (SOP) refers to:
A. An optimal balance between possibilities realized and a framework of
norms and values.
B. Doing the right thing right, right away, the first time
C. Detailed, written instructions to achieve uniformity of the performance of
a specific function.
D. A process of meeting the needs and expectations of the customers,both
internal and external.
4. Accreditation refers to one of the following:

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A. Making assessment
B. Meeting predetermined standards
C. Making care cost effective
D. Ensuring Quality
5. Father father of management by objectives (MBO)
A. Peter Drucker
B. Frederick Taylor
C. Henri Fayol
D. Max Weber
6. Who is associated with the concept of Total Quality Management?
A. Rensis Likert
B. Kurt Lewin
C. Max Weber
D. W. Edwards Deming
7. Quality Council of India sponsored accreditation system for hospitals and
health care providers:
A. NABH
B. Joint Commission International
C. BIS
D. NABET
8. Which definition of quality of care represents the entire continuum from
structure to process and to outcome?

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A. Deming's
B. WHO, 1988
C. Donabedian
D. Kurt Lewin
9. "Purposeful, self-regulatory judgment that uses cognitive tools such as
interpretation, analysis, evaluation, inference, and explanation of the
evidential, conceptual, methodological, criteriological, or contextual
considerations on which judgment is based."
This definition refers to:
A. System Thinking
B. Critical Thinking
C. Clinical reasoning
D. Intuitive recognition
10. Plan-Do-Check -Act cycle is related to:
A. Donabedian
B. Deming
C. Henry Gantt
D. B.F. Skinner
ANSWER KEY
1. C 2. A 3. C 4. D 5. A
6. D 7. A 8. C 9. B 10. B