Now Hiring: Course Enrolment Advisor
SEP Education are growing their Enrolment/Recruitment team and looking for vibrant, professional sales advisors to join us in our journey. As the first point of contact, for our learners, you'll have excellent listening abilities and customer service attitude and be rewarding with a healthy uncapped commission structure.
Check out the role here:
Training on whether Is Training the Answer? A lot of organizations either believe that everything or sometimes little (because of generic training experiences) can be achieved through training. The answer is that some reasons for poor performance are not training issues.
In a complex and dynamic world, where organization-to-customer relationships are reshaping, NGG assists its customers in enhancing performance and improving customer relations in the global and local arenas, while meeting the toughest challenge of all: quality implementation and sustainability over time.
Beyond creating methodologies and grasping innovative, original strategies, NGG accompanies the customer in the process of transforming a worldview reality into the field, all while making use of consulting, learning, training, mentoring and coaching methodologies tailored and adapted to the industry, culture and life-cycle whereabouts of the organization.
- Implementing customer perceptions and improving sales and service support in global arrays
- Capacity building of client interface officials - perception, skill and tools
- Strengthening organizational abilities by managing customer experience
Onboarding Designed to Engage and Delight Customers by Dan Fisher and Gerry G...Engage
One of the keys to engaging customers effectively is to onboard and train your new hires quickly and effectively. Systematically well-trained employees who have fully bought in are enabled to engage and delight customers, helping your business grow. In this session with Dan Fisher and Gerry Gadoury, learn what common mistakes to avoid and best practices to implement to effectively hire, onboard, and train your new hires.
5 Ways to Increase the Effectiveness of Your Compensation ProgramsHuman Capital Media
Escalating competition for talent has made it substantially more challenging to attract, retain and motivate employees, while competitive markets have made it more important to control compensation costs. During this spotlight webinar, Dow Scott, professor of human resources in the Graduate School of Business at Loyola University Chicago, will examine five ways to increase the effectiveness of your compensation programs:
Align your business strategy and compensation programs.
Understand employee pay preferences.
Communicate pay information effectively.
Utilize incentive pay strategically.
Evaluate pay programs to achieve continuous improvement.
Training on whether Is Training the Answer? A lot of organizations either believe that everything or sometimes little (because of generic training experiences) can be achieved through training. The answer is that some reasons for poor performance are not training issues.
In a complex and dynamic world, where organization-to-customer relationships are reshaping, NGG assists its customers in enhancing performance and improving customer relations in the global and local arenas, while meeting the toughest challenge of all: quality implementation and sustainability over time.
Beyond creating methodologies and grasping innovative, original strategies, NGG accompanies the customer in the process of transforming a worldview reality into the field, all while making use of consulting, learning, training, mentoring and coaching methodologies tailored and adapted to the industry, culture and life-cycle whereabouts of the organization.
- Implementing customer perceptions and improving sales and service support in global arrays
- Capacity building of client interface officials - perception, skill and tools
- Strengthening organizational abilities by managing customer experience
Onboarding Designed to Engage and Delight Customers by Dan Fisher and Gerry G...Engage
One of the keys to engaging customers effectively is to onboard and train your new hires quickly and effectively. Systematically well-trained employees who have fully bought in are enabled to engage and delight customers, helping your business grow. In this session with Dan Fisher and Gerry Gadoury, learn what common mistakes to avoid and best practices to implement to effectively hire, onboard, and train your new hires.
5 Ways to Increase the Effectiveness of Your Compensation ProgramsHuman Capital Media
Escalating competition for talent has made it substantially more challenging to attract, retain and motivate employees, while competitive markets have made it more important to control compensation costs. During this spotlight webinar, Dow Scott, professor of human resources in the Graduate School of Business at Loyola University Chicago, will examine five ways to increase the effectiveness of your compensation programs:
Align your business strategy and compensation programs.
Understand employee pay preferences.
Communicate pay information effectively.
Utilize incentive pay strategically.
Evaluate pay programs to achieve continuous improvement.
Passionate Business Development Executives, committed team member with unwavering integrity, exceptional work ethics, and outstanding leadership capabilities. Driven and intelligent professional leveraging refined sales and marketing expertise to drive revenue growth and maximize profitability. Striving to achieve new milestones in career advancement.
1. Job Specification
Job Title
Course Enrolment Advisor
Salary
£7.83 per hour + commission (OTE £28,000)
Reports To
Business Development Director
Job Overview
To provide information and support to learners, with the aim of enrolling them onto the most
appropriate course.
Responsibilities and Duties
• Actively contact prospective students to advise them in their study choices with a focus on
converting them into students
• Building relationships with learners via phone, email, text and social media to discuss their
learning aims and advising on most appropriate courses.
• Conduct eligibility interviews with learners in accordance to funding / eligibility rules.
• Ensuring all customer data is accurate and up-to-date on internal systems and maintain
detailed records of every interaction made with prospective students using the company
CRM system.
• Meet or exceed key performance indicators (KPI’s) as set by Team Leader.
• Deal with after-sales enquiries, such as further learning, certification or course amendments
and cancellations
• Attending weekly training sessions to continual improve and develop skills.
• Liaise with the Business Development Director to provide valuable feedback which will be
used to help drive decision making in future marketing strategies.
• Where required, work outside of normal working hours when required to provide support
at internal and external events, such as events and exhibitions
• Where required, support the Operations Team with course registration process. This will
require travel.
