Mirza F. Baig has over 10 years of experience in management, sales, and operations roles. He has a proven track record of exceeding sales goals, growing revenue, and providing outstanding customer service. Baig holds a Bachelor's degree in Economics from the University of Washington and has strong skills in areas such as financial analysis, merchandising, vendor management, and team leadership. He is seeking a new management or sales position where he can continue leveraging his experience to drive business results.
1. 1
…continued…
Mirza F. Baig
739 3rd
AVE S #7 | Kent, WA 98032|(206)-225-9718| fbaig.15@gmail.com
Management Professional
Hard-working, results-producing management professional with experience leading profit generating operations through
innovation, merchandising, pricing, and customer service. Effective leader with skills in recruiting and developing sales
driven teams using customer focused training and sales; as well as effectively managing the operational and financial
aspects. Exceptional ability to establish rapport with customers and vendors, gain trust and build repeat and referral
business.
Management and Sales Strengths:
Merchandising / Product Presentation
Purchasing and Vendor Management
Operations Analysis / Inventory Planning
Cost Reduction
Financial Analysis / Forecast
Problem solver
Sales Training and Team Building
Recruiting and Staffing
Professional Experience
Consolidated Electrical Distributors September 2012 – July 2013
Management Trainee
Extensive management training program which encompasses all aspects of running a retail / sales store.
Day to day operations of a profit center generating $10M in annual revenue. Deliver outstanding customer service
and educate customers and co-workers on new technologies. Day to day includes warehouse management to sales to
financial analysis.
Selected Achievements:
Key part in exceeding annual goals, such as profit, sales and customer service.
Bid and closed multiple jobs over $20,000 en route to the most successful month of the branch in 7 years.
Consistently ahead of schedule in every aspect of the training
University of Washington Finance and Administration May 2011 – June 2012
Financial Assistant
Assistant to the head of UW donations administration.
Received and handled donations to the university ranging from $5 to $10’s of millions. Handled administrative
duties such as organization, database monitoring, and paperwork for multiple divisions (Finance, Gift-Giving and
the Alumni Association)
Selected Achievements:
Engineered a more optimalfiling system using first letter and date which created a 20-30 % increase in
productivity.
Earned my managers trust to where they allowed me to participate in future interviews of other financial
assistants.
College Works Painting October2009 -October2010
Branch Manager
A top 100 internship program as ranked by The Princeton Review: Internship Bible.
Manage a branch/region of a $1M business. Recruit, train, mentor and manage 4-5 teams consisting of over 20
members. Successfully cold called, estimated and closed over 20 projects at a profit margin of over 31%. Utilized
aggressive, personal strategies to establish a client base in the Kent/Auburn community along with devising
solutions and negotiating resolutions to ensure their satisfaction.
Selected Achievements:
Awarded a trip to Vancouver, BC for being a top manager
Quickest to get to $10,000 in revenue in the division
2. 2
American Eagle Outfitters May 2008 –August 2009
Sales Associate and Head Trainee
Provided top-notch customer service and training in support of a leading clothing retailer.
Assisted customers in selecting merchandise, answering questions and quickly resolving concerns. Participated in
ongoing training and customer care classes. Coached and mentored new associates in sales and customer service
strategies.
Selected Achievements:
Promoted to Trainee position 3 weeks after being hired
Set record for jeans sold in a day for that store with 32.
Invited to meet District Manager to discuss business improvement techniques; gave the idea of putting credit
card signs on changing room mirrors which is now implemented in every Washington store.
Education
Bachelor of Arts in Economics | University of Washington – Seattle, WA (2012)
Other Skills
Strong project management and time
management skills
Skilled in scale accounting and profit analysis
Calm under extreme pressure and demanding
conditions
Great communicational, organizational and
interpersonal skills
Effective public speaker for 50+ crowds
Proficient with technology: Microsoft Office
(Excel, PowerPoint, Word), networking,
troubleshooting, R (statistical analysis).
Multilingual: English, Urdu, Hindi, Partial
Punjabi, Elementary Spanish