Norma Perez is seeking an administrative assistant or office clerk position. She has over 20 years of experience in administration roles across various industries including engineering, construction, manufacturing, and consulting. She has strong computer skills including Microsoft Office, Adobe, and social media. She is educated, tactful, energetic, and recognized as a quick learner with exceptional problem solving and analytical abilities. Her experience includes managing all aspects of running an office smoothly, bookkeeping, data entry, project documentation, scanning and filing, scheduling, correspondence, and preparing reports.

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Norma Perez
Tel.: 604-375-6139; e-mail: nperez@shaw.ca
OBJECTIVE: ADMINISTRATIVE ASSISTANT / OFFICE CLERK
Professional Profile
 Proven track record in the engineering, construction, manufacturing, and consulting industries
 Superb knowledge of scientific terminology (engineering, environmental, and construction)
 Educated, tactful, and energetic professional recognized as a quick learner with exceptional
computer skills, problem solver coupled by strong planning and analytical skills
 Ability to establish priorities and make responsible decisions
 Excellent proofreading and grammar skills
 Languages: English and Spanish
Summary of Achievements
Administration:
 Managed all aspects of a smooth running office, including report production, document
management and correspondence
 Bookkeeping and reception experience
 Managed software, phone and internal systems
 Performed data entry of field and laboratory test results using in-house data entry software
 Maintained daily tracking and project documentation for active projects
 Performed and provided support for special projects and managed complex projects from start
to finish
 Coordinated and processed “Request For Proposals” and contracts materials
 Improved/tighten storage/retrieval systems and maintained records for proper record-retention
and retrieval
 Scanned, filed, and stored information electronically; maintained physical and electronic filing of
records
 Maintained schedules while setting priorities successfully, and set up appointments/meetings
and travel arrangements
 Compiled daily priority file and reviewed key issues, action items, pending deadlines, briefing
notes, reading materials, and meeting preparations with executives
 Liaised with internal departments and corporate executives, as well as external corporations
and associations
 Handled telephone calls and relayed messages and ensured quick response to routine inquiries
 Opened, arranged and dealt with incoming mail such as faxes and email
 Oversaw offices filing and record management needs
 Prepared memos, invoices, reports and financial statements by means of word processing,
spreadsheet

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Norma Perez
Tel.: 604-375-6139; e-mail: nperez@shaw.ca
Computer Skills:
 MS Office (Word / PowerPoint / Excel / SharePoint / Outlook / Publisher);
Adobe Acrobat & Photoshop
 Social Media
 Windows: scanning & editing of documents / Internet research
 Familiar with CRM and SAP
 Keyboard accuracy: 60+ w.p.m.
Employment History
Freelance Administrative Consultant Feb. 2014 - Present
Office Administrator Mar. 2008 – Jan. 2014
Envirochem Services Inc. – North Vancouver, BC
Executive Assistant July 1999 – Jan 2008
Norsat International Inc. – Richmond, BC
Administrative Assistant Feb. 1994 – May 1999
Commonwealth Construction Company –
Burnaby, BC
Education and Accreditation
eDICTS™, Environmental Database Program
Envirochem Services Inc. (in-house training)
2009
Continuous learning 2001 – Present
Administration & Supervision / Records Management 2000
Vancouver Community College - Vancouver, BC
Leadership Development 1998
YMCA -Burnaby, BC
MS Office & Internet Research
Sprott-Shaw Community College – New Westminster, BC
1995