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Haal meer uit u website
een presentatie van Iain Davenport
November 2010
Ask yourself
2 Questions
Is yoursite
SUCCESFUL?
WHYdoyouhave
a website?
CLEAR
OBJECTIVES
TARGET
AUDIENCE
DIRECTION
CONNECT
MEASURE
EVALUATE
ADAPT
Continuous
development
HOW CAN I GET
THE MOST OUT
OF MY WEBSITE?
BUSINESS = UNIQUE x CONVERSION x LOYALTY
VISITORS RATE RATE
Formulafor web
success
Jacob Nielson
WHICH DIRECTION
TODAY’S
WORKSHOP
1. SEO
2. SOCIAL MEDIA
3. USER EXPERIENCE
GENERATING
TRAFFIC
BEING FOUND
3.6 MILLION
REGISTERED.NL
DOMAINS
231.5 MILLION
WEBSITES
WORLD WIDE
HOW TO GET
NOTICED
used search to find
new web pages
used search to look for
recommendations.
85%
49%
SearchEngines
are not the
Internet
SPIDERS
GETTING INDEXED
SEARCHENGINE
OPTIMIZATION
TRAFFIC
the result but not the aim
Match content to what
people are trying to find
THE WRONG
TRAFFIC
Dynamic, Relevant, Appealing
CONTENT
WRITINGFOR 2
AUDIENCES
CreativityAnalytical
insight
WORDS
KEYWORDS
KEYWORDS
Information about information
BROAD
NARROW
BROAD
NARROW
LONGTAIL
BROAD KEYWORDS
61.8 million results
NARROW KEYWORDS
6.4 million results abt. 90% reduction
SEOvsPPC
Short term gains vs long term sustainability
Elliance infographics
OPTIMIZE PROMOTE
2 SIDES OF SEO
ACCESSABLE
ACCESSABLE
MOBILE
“125mln Europeans will
regularly use mobile
internet services by 2013”
Forrester research
Mobile Internet grows from
10% in 2006 to 30% in 2009
Netherlands
Het Centraal Bureau voor de Statistiek
STRUCTURE
DESCRIPTIVE
CODE
UNIFORMITY
OPTIMIZE PROMOTE
2 SIDES OF SEO
LINK BUILDINGSIGN POSTING YOUR WEBSITE
LINK ANALYSISQUALITY AND QUANTITY
POPULARITY
RELEVANCE
DON’T MOVE
MOUNTAINS
Elliance infographics
Outbound link
Inbound link
LINK
BAITING
Elliance infographics
CREATING A BUZZ
SOCIAL MEDIA
MAVENSIndependent thinkers who
act as information brokers
CONNECTORSGregarious individuals with an
extensive social network
CHAIN REACTION
WHO SHOULD
YOUBE
LISTENING TO?
NETHERLANDS
& BELGIUM
“Your image is what people
say about you when you’ve
left the room”
Jeff Bezos, Amazon
FOLLOW THE
CONVERSATION
JOIN THE
CONVERSATION
CONVERSION
RATE
LOYALTY
RATE
Formulafor web
success
TRAFFIC WITHOUT
CONVERSION
CONVERSION
is what the user does; it’s the ‘take
action’ part of the decision process
USER
EXPERIENCE
REMOVING
BARRIERS
PERSUADE
Knowing What To Do Is not the same
as being presented a reason why
UNDERSTAND
THEUSER
“YouareNOTtheuser.
Neitherisyourboss.”
Jessyca Frederick ‘This Next’
“Just because nobody complains
doesn’t mean the parachutes
are perfect”
Benny Hill
THE BASICS
DON’T MAKE
ME THINK
MINDLESS
CHOICES
DESIGNBILLBOARD
REDUCE NOISE
OMIT
NEEDLESS
WORDS
USE THE RIGHT
LANGUAGE
GOODWILL
Each user has
their own
reservoir
of goodwill
POLITE
A GOOD WEBSITE IS...
INTUITIVE
EASY
DESIRABLEDESIRABLE
USEFUL
CONSISTENT
USER EXPERIENCE MUST BE...
SATISFYING
ENJOYABLE
EMPOWERING
MEMORABLE
“Inlife,strongand fulfilling
emotionalbondsare
fundamental to enduring
relationships.”
Jesse James Garrett
LOYALTY
CONCLUSIONSCONCLUSIONS
HOLISTIC
APPROACH
THE END... Iain Davenport November 2010
Hoe nu verder?
0-meting

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