“ Target has guests, Wal-mart has customers”kanusha |lintukjohny | praveen das | sahithaks | sathyanaraynanc | surajbyndoorholla |vivekkapoor
Target – The Journey so farIndustry AnalysisBrand IdentityCompetitor AnalysisConclusionAgenda
The story so far…….Electronic scanningPresentDepartment StoreDiscount storesNew Bulls Eye logo19801920196020001940197019901895Shop within a shopPlan-o-gramsLoyalty programsOnline stores
Exclusive US Retailer
5th largest retailer in US after Wal-mart, Home depot, Kruger, Costco
No: of stores : 1803
FY08 Revenues $65bn
FY08 Profit
96% people recall Bullseye logo
Channels :  Traditional & Online
Expect more, pay less
Cheap chic
The discount store with attitudeTarget : Where it stands todayTarget BrandsTarget Financial ServicesTarget Sourcing ServicesTarget Commercial InteriorsTarget.com
Second largest industry in the United States Generates in excess of $ 4.5 trillion in salesEmploys more than 23 million Americans (11% of all employment in the United States)12.4 percent of all business establishmentsRetail Industry AnalysisDemand DriversInterest rates
Population
Employment
Personal disposable Income
Individual debt
Department stores: large stores offering huge assortment of goods
Discounters: Compete mainly on price
Demographic: Aim at a particular segment; ex: wealthy individuals
Warehouse Club: low-cost, low ambience, low margin operations; Price leader
Supercentres: focused on food retailing, large supermarkets with full-line discount stores – fastest growing format in the U.SCost DriversCompetition
Cost of factors of productionBrand Identity PrismPersonality: 25-30, Upper Middle Class, Trendy,  Innovative, UrbanPersonality: 40,  Aggressive, Suburban,  UnsophisticatedPhysique: Red  Logo, Target dogPhysique: Mammoth, LogoTargetWalmartCulture: American, Socially  Sensitive, high on CSR InitiavesCulture:American, No-Nonsense, Workshop culture,RuthlessRelationship  -Next door stylistRelationship:  - Handy ManSelf Image: Value Shopper, Forward thinkingReflection: smart Spender Reflection:  Discerning, StylishPrice consciousSelf Image: Value Conscious, lively,
Customer  Analysis
Retail Strategy
Retail StrategyPrice based advertising for both Target and WalMart
Target – Advertising CampaignsTarget Print Ads Ever since I was a teenager I've had a very odd habit every Sunday. As soon as I open the paper, I flip not to the comics, not to the sports, but to the Target Ad.To me, the Target Ad is everything an advertisement should be. An eye catching, attactive layout. Items and colors appropriate with the theme
Retail Strategy“ Target has guests, Wal-mart has customers”
Voice of the Customer…More mention of clothes  and fashion related products with Target
Mentions of Shopping at target being heavy on the wallet and leaving feelings of guilt
More mentions of complaints  with Walmart
Mentions  of walmart and Target bring along the fact that the same product is  relatively cheaper at WalmartFinancial PerformanceProduct mix is hitting Target hard in current economy(20% Food, 40% Apparel & Household)WalmartTargetHome Depot
Target’s sales have fallen for 8 straight months while Walmart’s sales have increasedBoth firms have been recognized for managing inventories and costs efficientlyProblem lies with the retail mix at Target40% of shelf space devoted to home and apparel goods – Discretionary purchases in recessionary times20% of shelf space devoted to consumables like food and beauty products while 45% of Walmart’s mix consists of consumablesWal-Mart is America’s largest food retailer, while target is largely as an apparel sellerHowever as the economy revives, it is expected that sales at Target will pickup faster than at Wal-Mart Recession - Target and WalmartShutdown Target store at Riverside, ILIn the downturn, Wal-Mart's low prices have trumped Target's cheap chic in the battle of the ‘Fashionista’ versus ‘Frugalista’
Store front - Target
Store Front – Other stores
Store Interior layoutTARGETWALMART
Increase share of consumables  in the merchandise mixRationalize private labels and build strong private labels through product innovationPush online retailing and the hypermarket formatRetain ‘Up-Market’1 image – Increased emphasis on use of Exclusive DesignersAim towards going global to grow despite the maturing US Retail marketRecommendations1 as compared to Wal-mart

Target Corporation - Brand Management

  • 1.
    “ Target hasguests, Wal-mart has customers”kanusha |lintukjohny | praveen das | sahithaks | sathyanaraynanc | surajbyndoorholla |vivekkapoor
  • 2.
    Target – TheJourney so farIndustry AnalysisBrand IdentityCompetitor AnalysisConclusionAgenda
  • 3.
    The story sofar…….Electronic scanningPresentDepartment StoreDiscount storesNew Bulls Eye logo19801920196020001940197019901895Shop within a shopPlan-o-gramsLoyalty programsOnline stores
  • 4.
  • 5.
    5th largest retailerin US after Wal-mart, Home depot, Kruger, Costco
  • 6.
  • 7.
  • 8.
  • 9.
    96% people recallBullseye logo
  • 10.
    Channels : Traditional & Online
  • 11.
  • 12.
  • 13.
    The discount storewith attitudeTarget : Where it stands todayTarget BrandsTarget Financial ServicesTarget Sourcing ServicesTarget Commercial InteriorsTarget.com
  • 14.
    Second largest industryin the United States Generates in excess of $ 4.5 trillion in salesEmploys more than 23 million Americans (11% of all employment in the United States)12.4 percent of all business establishmentsRetail Industry AnalysisDemand DriversInterest rates
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
    Department stores: largestores offering huge assortment of goods
  • 20.
  • 21.
    Demographic: Aim ata particular segment; ex: wealthy individuals
  • 22.
    Warehouse Club: low-cost,low ambience, low margin operations; Price leader
  • 23.
    Supercentres: focused onfood retailing, large supermarkets with full-line discount stores – fastest growing format in the U.SCost DriversCompetition
  • 24.
    Cost of factorsof productionBrand Identity PrismPersonality: 25-30, Upper Middle Class, Trendy, Innovative, UrbanPersonality: 40, Aggressive, Suburban, UnsophisticatedPhysique: Red Logo, Target dogPhysique: Mammoth, LogoTargetWalmartCulture: American, Socially Sensitive, high on CSR InitiavesCulture:American, No-Nonsense, Workshop culture,RuthlessRelationship -Next door stylistRelationship: - Handy ManSelf Image: Value Shopper, Forward thinkingReflection: smart Spender Reflection: Discerning, StylishPrice consciousSelf Image: Value Conscious, lively,
  • 25.
  • 26.
  • 27.
    Retail StrategyPrice basedadvertising for both Target and WalMart
  • 28.
    Target – AdvertisingCampaignsTarget Print Ads Ever since I was a teenager I've had a very odd habit every Sunday. As soon as I open the paper, I flip not to the comics, not to the sports, but to the Target Ad.To me, the Target Ad is everything an advertisement should be. An eye catching, attactive layout. Items and colors appropriate with the theme
  • 29.
    Retail Strategy“ Targethas guests, Wal-mart has customers”
  • 30.
    Voice of theCustomer…More mention of clothes and fashion related products with Target
  • 31.
    Mentions of Shoppingat target being heavy on the wallet and leaving feelings of guilt
  • 32.
    More mentions ofcomplaints with Walmart
  • 33.
    Mentions ofwalmart and Target bring along the fact that the same product is relatively cheaper at WalmartFinancial PerformanceProduct mix is hitting Target hard in current economy(20% Food, 40% Apparel & Household)WalmartTargetHome Depot
  • 34.
    Target’s sales havefallen for 8 straight months while Walmart’s sales have increasedBoth firms have been recognized for managing inventories and costs efficientlyProblem lies with the retail mix at Target40% of shelf space devoted to home and apparel goods – Discretionary purchases in recessionary times20% of shelf space devoted to consumables like food and beauty products while 45% of Walmart’s mix consists of consumablesWal-Mart is America’s largest food retailer, while target is largely as an apparel sellerHowever as the economy revives, it is expected that sales at Target will pickup faster than at Wal-Mart Recession - Target and WalmartShutdown Target store at Riverside, ILIn the downturn, Wal-Mart's low prices have trumped Target's cheap chic in the battle of the ‘Fashionista’ versus ‘Frugalista’
  • 35.
  • 36.
    Store Front –Other stores
  • 37.
  • 38.
    Increase share ofconsumables in the merchandise mixRationalize private labels and build strong private labels through product innovationPush online retailing and the hypermarket formatRetain ‘Up-Market’1 image – Increased emphasis on use of Exclusive DesignersAim towards going global to grow despite the maturing US Retail marketRecommendations1 as compared to Wal-mart

Editor's Notes

  • #9 Target Center – Basket ball arena – Minnesota TimberwolvesNASCAR and Indycar sponsorships MuseumsMuseum of Modern Art, ManhattanMuseum of Contemporary Art in Chicago, ILBrooklyn Museum Walker Art CenterBoston Children’s museumMinnesota Children’s museum
  • #19 Target’s core mass merchandiser operations face an unpromising future in North America. With growth already constrained by maturity, the channel is seeing consumers increasingly drawn to the more wide-ranging offer of hypermarkets Private label thus helps to maintain the company’s upmarket image through the development of products that tap into trends such as the growing demand for health and wellness products. innovation has focused on the Archer Farm brand, introducing an organic range in 2006 and removing trans fats in 2007. The brand has also seen the introduction of upgraded packaging, such as a crisps/chips bag which is resealable with a zipper.
  • #38 Internet sales – 2.7%