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Digital Responsibility: towards a new world order ?
The document discusses digital responsibility and trust issues in the digital age, highlighting three main contexts: the corporate sector, entertainment and media, and cloud computing. It emphasizes the need for a paradigm shift towards user trust, rather than distrust, in information management, and calls for socially responsible management of personal information within social networks. The author posits that digital literacy and participation are essential for shaping a sustainable digital society.
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Digital Responsibility: towards a new world order ?
- 1. Digital Responsibility: Towards aNew World Order ? National Information Society Agency Seoul, South Korea Prof. Jean-Henry Morin University of Geneva – HEC Institute of Services Science Jean-Henry.Morin@unige.ch http://jean-henry.com/ Seoul, November 9, 2011
- 2. Outline • Intro &Context • Example #1 : Trust in the Digital Age • 1 Paradox • 3 situations • Enterprise & Corporate Sector • Entertainment & Media • Cloud Computing • 1 Discussion • Example #2 : Personal Information in the Digital Age • Discussion and Open Issues J.-H. Morin
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- 4. Smart Society (NIA 2011) Beyond Web 2.0 Core Values for a Sustainable Future: Openness Sharing Cooperation Are we ready for this ? Ludwig Gatzke J.-H. Morin
- 5. Example #1 Trust inthe Digital Age
- 6. A Paradox We talk about Trust and Trusted Computing in the digital age… …but everything relies on a distrust assumption http://zatoichi.homeip.net/~brain/TrustedComputing.jpg J.-H. Morin
- 7. Situation #1 Enterprise &Corporate Sector
- 8. Who has NEVER« worked around » security policies to legitimately complete work that systems Prevented from doing ? J.-H. Morin
- 9. 53 % !!! J.-H.Morin
- 10. Enterprise & CorporateSector: Corporate Security Policies • 53% admit circumventing corporate security policies to get the work done (EMC RSA Security, 2008) • Among the most cited reasons justifying circumventing corporate security policies (Cisco, 2008) a) Doesn’t correspond to the operational reality nor to what is required to get the work done b) Need to access applications not belonging to or authorized by corporate IT policies to work • Consequences: increase in risks and costs • Requires « creativity » to get the job done ! • Increased stress due to unauthorized actions • Inefficiencies • Untraceable transgressions / violations J.-H. Morin
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- 12. New Media WarrantsNew Thinking © Chappatte in "Le Temps" (Geneva), Jan 21, 2006 J.-H. Morin
- 13. How did weget here… … a dystopian scenario ? http://www.flickr.com/search/?q=DRM J.-H. Morin
- 14. Some Popular Misconceptions • Information Wants to be “free” • DRM is Evil : “Digital Restriction Management” (FSF, EFF, etc.) • Users are Criminals : 12 year old girl sued by RIAA • P2P is “bad” : File Sharing & Downloading is a Crime Etc. J.-H. Morin
- 15. Remix & © Ted Talks, Mars 2007 Larry Lessig: How creativity is being strangled by the law http://www.ted.com/index.php/talks/view/id/187 Universal Music VS dancing toddler Fair Use ?
- 16. RIAA Scum Bird J.-H.Morin http://bit.ly/akxivr
- 17. Extremism • Larry Lessig Speech at Italian Parliament: Internet is Freedom http://blip.tv/file/3332375/ VS 2 M iPads sold in 60 days !!! J.-H. Morin
- 18. The Legal haystack! ThreeStrikes Graduated Response French HADOPI Three-Strikes Graduated Response invites itself to the land of Shakespeare J.-H. Morin
- 19. Doomed initiatives ! • Fundamental Rights: • Internet access has been recognized as a fundamental right, EU Parliament massively rejects three strikes graduated responses (481 votes against 25, in 2010) • Technically inapplicable: • Deep Packet Inspection and false positives http://dmca.cs.washington.edu/ • Legally inapplicable: • Territorial nature of such laws VS global media • ACTA J.-H. Morin
- 20. Entertainment & Media • Consequences : • Criminalizing ordinary people (no impact on organized crime) • Loss of hard fought rights ! (Fair Use, private copy, etc.) • Presumption of guiltiness ! (onus probandi ?) • Internet access is increasingly recognized as a fundamental right (EU parliament) • Exclusion, Inapplicability technical and legal • Etc. J.-H. Morin
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- 22. Cloud Computing • TheWorld is Changing: PaaS, IaaS, SaaS Etc. J.-H. Morin
- 23. Cloud Computing • Soare customers J.-H. Morin Etc.
- 24. Discussion What do these3 situations teach us about Trust in the digital age ?
- 25. Discussion • Situations 1et 2 : • Enterprise and Corporate • Entertainment and Media Rely on an fundamental assumption: « Distrust » Time for a mindset change ? J.-H. Morin
- 26. Security is bypassednot attacked Inspired by Adi Shamir, Turing Award lecture, 2002! J.-H. Morin
- 27. The Human Factor IMG: J. Anderson J.-H. Morin
- 28. Discussion • Situation 3 • Cloud : There’s Hope! Is it an Emerging sign of « Trust » ? J.-H. Morin
- 29. People will dominateyour future Information Security !"#$%&'(')$%*&%+,&*)-.(/*,%0$1')/(2%/3%4/,5% .,6%&7'&&28 Debi Ashenden UK Defence Academy !" David Lacey, Managing the human factor in information security, John Wiley & Sons, 2009 J.-H. Morin
- 30. Discussion • Is itenough ? Most likely Not ! • We need to put Trust back to where it belongs : People ! • Not in « computational » terms • Reinstate people in their Roles, Rights and Obligations Digital Responsibility J.-H. Morin
- 31. Can we fix“it” ? • Assuming : • Security is needed (managed content) • Total Security is neither realistic nor desirable • Given the right User Experience and Business Models most users smoothly comply (e.g., iTunes) • Most users aren’t criminals • We need to take a step back to : • Critically re-think “it” • Reconsider the debate outside the either/or extremes of total vs. no security • Re-design “it” from ground up J.-H. Morin
- 32. Rethinking & RedesigningDRM • Acknowledge the Central role of the User and User Experience • Reinstate Users in their roles & rights • Presumption of innocence & the burden of proof • Fundamental guiding principle to Rethink and Redesign DRM : Feltens’ “Copyright Balance” principle (Felten, 2005) “Since lawful use, including fair use, of copyrighted works is in the public interest, a user wishing to make lawful use of copyrighted material should not be prevented from doing so by any DRM system.” • Claim and Proposition : • Put the trust back into the hands of the users • Reverse the distrust assumption • Requires a major paradigm shift J.-H. Morin
- 33. Rethinking & RedesigningDRM (cont.) • Exception Management in DRM environments, mixing water with fire ? Not necessarily ! • Reversing the distrust assumption puts the user “in charge”, facing his responsibilities • Allow users to make Exception Claims, granting them Short Lived Licenses based on some form of logging and monitoring • Use Credentials as tokens for logging to detect and monitor abuses • Credential are Revocable in order to deal with abuse and misuse situations • Mutually acknowledged need for managed content while allowing all actors a smooth usability experience (Morin and Pawlak, 2007, 2008); (Morin 2008, 2009) J.-H. Morin
- 34. Technology Transfer Partnership withFasoo.com • June 2011, Integration of the Exception Management model as « Provisional Licensing » 34 J.-H. Morin
- 35. Example #2 Personal InformationManagement in Social Networks
- 36. “The Digital Human” Digital Crumbs Source : http://samatman.com/ J.-H. Morin
- 37. Personal Information Serious Games • http://www.2025exmachina.net/ J.-H. Morin
- 38. A “Serious” problemin Social Networks and Services Socially-Responsible Management of Personal Information • Personal Information • Different from Personally Identifying Information (PII) • Subject to legal frameworks in most countries • Increasingly shared on social networks • Blurring boundaries between private and public life Legitimate concern (i.e., rights) over our information in terms of lifetime, usage purposes, access, etc. J.-H. Morin
- 39. Privacy Made inGoogle http://current.com/shows/supernews/91659341_the-google-toilet.htm J.-H. Morin
- 40. Problems and Issues • Publish / share once, publish / share forever • Indexing and searching • Who “owns” and manages YOUR information (SLAs) ? Raging debates. • Who’s information is it ? • Do you retain control ? • Semantic searching capabilities J.-H. Morin
- 41. The Right toForget • Right to Forget : fundamental human right threatened by the digital nature of information (i.e., searchable) • Traditional Media (i.e., non digital) “Memory” erodes over time • Labor and cost intensive • Digital Media, requires explicit human intervention to “make forget” information (Rouvroy, 2007) J.-H. Morin
- 42. France : LegalApproach (again!) • French Minister of Forward Planning and Development of the Digital Economy • Public consultation on the issue… … towards a law on digital forgetfulness… Finally a “best practice” agreement J.-H. Morin
- 43. Anonymity and Privacy • Anonymity and Privacy are fundamental to social networking • It’s not a “bug”, it’s a feature ! • It’s not schizophrenia ! • Multiple legitimate personas (e.g., work, family, communities, etc.) • How do we deal with it in a socially- responsible and ethically sustainable way ? • Cyber bullying (e.g., Akple in Korea) Requires traceability and accountability of information (i.e., managed information) J.-H. Morin
- 44. Key Question • Is Privacy and personal information threatened by current social networking services ? • We contend there is a need for Managed Personal Information • Socially-responsible and sustainable How can we retain an acceptable (by all) level of control over our personal information ? J.-H. Morin
- 45. Proposition (Morin, 2010) • Personal Information should be augmented with a layer accounting for its management • Alongside other metadata increasingly used in addressing the semantic dimension of our electronic services • We argue DRM combined with Exception Management may be a promising path towards : • Socially-Responsible management of personal information in social networks and services J.-H. Morin
- 46. From Identity toPersonal Information http://identityblog.com/ J.-H. Morin
- 47. Argument & Discussion • What do these Examples tell us ? • Emerging notion of “ Informed Trust and Accountability ” : Digital Responsibility • Cost : Major mindset change + transparency J.-H. Morin
- 48. To Summarize • Web 2.0 has reshuffled the powers • eParticipation is here to stay • Change is happening (not something ahead of us) • Many problems have become global by nature (thus usual institutions approaches and remedies are obsolete) • Responsibility is emerging as a basis for sustainable digital societal evolution • Digital Literacy is KEY in shaping the future of our now digital lives Join the conversation... J.-H. Morin
- 49. Designing the SmartSociety Technology is a means serving practices and society. Being able to assess and evaluate the risks as well as the opportunities is key in enabling a responsible and sustainable participative, service oriented society. In the XXI century, Digital Literacy, Critical Thinking and Participation are key elements to Design and shape the Future of our Smart society J.-H. Morin
- 50. … Q &A Contacts: @jhmorin Prof. Jean-Henry Morin University of Geneva – CUI http://ch.linkedin.com/in/jhmorin Institute of Services Science http://iss.unige.ch/ http://jean-henry.com/ Jean-Henry.Morin@unige.ch http://www.slideshare.net/jhmorin