Accelerating
Microsoft Lync
Deployments
Who is Acme Packet?
                        Who is Acme Packet?
                                                                               1093 SP Customers
                                                                                 Only pure-play IP
                          6 Enterprise                                           595 Enterprise Customers
                                                                              Proven experience +
                           Customers                                                         Market leader
                                                                                          technology
                                                                                Proven enterprise solutions


   Acme Packet                   197 SP
      founded                 Customers


         2002                       2006                 2008          2010                       2012

2000                 2005                     2007              2009                  2011


                                                                            Named market
                   Birth of                IPO NASDAQ:                    leader in E-SBCs
                 the “SBC”                        APKT                 (Infonetics, April 2011)
Portfolio of Real Time IP Communications
Solutions for the Enterprise


                                Communications experience manager
     A centralized view

      Communications,
        applications &          Application integration
             recording
              Dial plan
        management,
 routing and directory          Enterprise session manager
  services integration


             Security &         Session border controller
        interoperability


                                    UC                      Contact            Hosted
SIP trunking   Communicatio                    Lync                   Video
                                integration                 center            services
               nConsolidation
The Enterprise Communications Challenge

                                              Open
                                              Accessible
                                              Dynamic




                               “The Gap”




   Consumer                                   Complex
Technologies                                  Expensive
                                              Slow


  Enterprise
Technologies
Closing the             Microsoft Lync +
Gap                     Acme Packet




1                       2                             3
    Consolidate and
             simplify   Integrate Lync with unified
                                    Evolve legacy                          Build
    communications
Move to SIP trunking              communications
                                   UC with session              communication
                                                      Deploy platform for CEBP,
       infrastructure
    leveraging SBCs                     strategies
                                     management                rich applications
                                                                 WebRTC, BYOD
Moving to all IP Infrastructure with SIP
                 Trunking and Session Border Controllers

                 Business agility
  Opportunity




                 Hosted services

                 Economics
                                             Lync Environment        Session Layer        PSTN
                 Future-proof connectivity


                                                                                     SIP trunk
                 Interoperability                                       Session
                                                                         Border
                                                       Lync Server    Controller
Session Border




                 Scalability
   Control




                 Security

                 Call routing

                 Compliance
Integrate with Legacy UC using
                Session Management

                Deliver consistent user    Lync Environment
  Opportunity




                connectivity

                Optimize productivity
                                                                     Session Layer        PSTN
                Smooth migration to Lync
                                                       Lync Server    Session
                                                                     Manager


                                                                                     SIP trunk
                Multivendor complexity     Legacy UC                   Session
                                                                        Border
                                                                     Controller
                User migration
Management




                Inefficient routing
  Session




                Management and
                troubleshooting                          IP PBX
Build Platform for Communications
                Rich Applications
                                                         WebRTC



                                                  CRM Integration
                Transform enterprise
  Opportunity




                collaboration                       Mobility/BYO
                                                               D
                New levels of productivity
                                               Lync Environment             Session Layer        Service Provider
                Interact with customers in
                new ways                                                                         PSTN
                                                                               Session
                                                              Lync Server     Manager


                                                                                            SIP trunk
                                                                              App
                Web 2.0 application platform                                Server
                                                                                Session
                Trunk-side WebRTC gateway                                        Border
Integration
Application




                                                                              Controller

                Embedded web server                   Mobile App
                                                      Integration
                Consolidated recording
                                                      Call Center
                                                     Productivity

                                                      Compliance
                                                       Recording
Deployment Options




          On Premise                    Hosting Pack                  Office 365


   SIP Trunking, PBX Interop, and   Service-provider grade SIP      SIP Trunking and
          App Integration                    Trunking            Advanced Media Handling
Engaging the Entire
      Lync Ecosystem


Devices          New opportunities for
                  collaboration and
                  interactive communications



                                                     System
                                    Infrastructure   Integrators           Application

                                                      Richer offerings     Communication
                                                      Adjacent services     enabled business
                                                                             applications



Communication    Increased SIP trunk ROI
Services         Hosted service offerings
                 Managed infrastructure
Accelerating Lync Deployments
with Acme Packet




 Unparalleled
   expertise       Advanced       Vendor-neutral
  supporting    SIP trunking       management
  Lync voice        solutions          solutions




                                                         Scalable
                                Only vendor with       solutions:
                                cloud-to-premise   Pilot to Large
                                    Lync support       Enterprise
Additional Resources
    •   Click here for “Transforming Business Communications with Microsoft
        Lync” white paper by Zeus Karravala
    •   Click here for Lync Solutions for the Enterprise page
    •   Click here for The Packet Blog post on “How to get the most from your
        Microsoft Lync, UC deployment”
    •   Click here for The Packet Blog post on “Accelerating Lync Deployments
        with Session Border Controllers”

Accelerate Microsoft Lync Deployments with Session Border Controllers

  • 1.
  • 2.
    Who is AcmePacket? Who is Acme Packet? 1093 SP Customers Only pure-play IP 6 Enterprise 595 Enterprise Customers Proven experience + Customers Market leader technology Proven enterprise solutions Acme Packet 197 SP founded Customers 2002 2006 2008 2010 2012 2000 2005 2007 2009 2011 Named market Birth of IPO NASDAQ: leader in E-SBCs the “SBC” APKT (Infonetics, April 2011)
  • 3.
    Portfolio of RealTime IP Communications Solutions for the Enterprise Communications experience manager A centralized view Communications, applications & Application integration recording Dial plan management, routing and directory Enterprise session manager services integration Security & Session border controller interoperability UC Contact Hosted SIP trunking Communicatio Lync Video integration center services nConsolidation
  • 4.
    The Enterprise CommunicationsChallenge Open Accessible Dynamic “The Gap” Consumer Complex Technologies Expensive Slow Enterprise Technologies
  • 5.
    Closing the Microsoft Lync + Gap Acme Packet 1 2 3 Consolidate and simplify Integrate Lync with unified Evolve legacy Build communications Move to SIP trunking communications UC with session communication Deploy platform for CEBP, infrastructure leveraging SBCs strategies management rich applications WebRTC, BYOD
  • 6.
    Moving to allIP Infrastructure with SIP Trunking and Session Border Controllers Business agility Opportunity Hosted services Economics Lync Environment Session Layer PSTN Future-proof connectivity SIP trunk Interoperability Session Border Lync Server Controller Session Border Scalability Control Security Call routing Compliance
  • 7.
    Integrate with LegacyUC using Session Management Deliver consistent user Lync Environment Opportunity connectivity Optimize productivity Session Layer PSTN Smooth migration to Lync Lync Server Session Manager SIP trunk Multivendor complexity Legacy UC Session Border Controller User migration Management Inefficient routing Session Management and troubleshooting IP PBX
  • 8.
    Build Platform forCommunications Rich Applications WebRTC CRM Integration Transform enterprise Opportunity collaboration Mobility/BYO D New levels of productivity Lync Environment Session Layer Service Provider Interact with customers in new ways PSTN Session Lync Server Manager SIP trunk App Web 2.0 application platform Server Session Trunk-side WebRTC gateway Border Integration Application Controller Embedded web server Mobile App Integration Consolidated recording Call Center Productivity Compliance Recording
  • 9.
    Deployment Options On Premise Hosting Pack Office 365 SIP Trunking, PBX Interop, and Service-provider grade SIP SIP Trunking and App Integration Trunking Advanced Media Handling
  • 10.
    Engaging the Entire Lync Ecosystem Devices  New opportunities for collaboration and interactive communications System Infrastructure Integrators Application  Richer offerings  Communication  Adjacent services enabled business applications Communication  Increased SIP trunk ROI Services  Hosted service offerings  Managed infrastructure
  • 11.
    Accelerating Lync Deployments withAcme Packet Unparalleled expertise Advanced Vendor-neutral supporting SIP trunking management Lync voice solutions solutions Scalable Only vendor with solutions: cloud-to-premise Pilot to Large Lync support Enterprise
  • 12.
    Additional Resources • Click here for “Transforming Business Communications with Microsoft Lync” white paper by Zeus Karravala • Click here for Lync Solutions for the Enterprise page • Click here for The Packet Blog post on “How to get the most from your Microsoft Lync, UC deployment” • Click here for The Packet Blog post on “Accelerating Lync Deployments with Session Border Controllers”