The document provides an overview of UCAL Fuel Systems Limited (UFSL), an Indian auto component manufacturer. It discusses UFSL's history, facilities, products, departments, and manufacturing processes. Specifically, it notes that UFSL was established in 1985 and has five manufacturing plants across India. It produces a wide range of fuel system components for 2-wheelers, 3-wheelers, and 4-wheelers. UFSL prioritizes quality control and has received several awards for its manufacturing excellence.

1. CHAPTER I
INTRODUCTION
1.1INDUSTRY PROFILE
Indian auto component industry is robustly driven by the growth in demand for automobiles. The
sector has become a lucrative business proposition for global players, majorly owing to two
factors. First, needless to say, the demand for automobiles is increasing day by day in the
country. India, a market with high potential for the automobiles sector, is expected to witness a
three-fold increase in demand for automobiles by 2020. Secondly, all major global auto-makers
are establishing their bases here due to highly positive business environment, favourable policies
and government support.
According to a study by UK-based global financial advisory firm-Rothschild, India would
become the third largest auto industry by volumes after China and the US by 2015. This would
give immense support to the growth of ancillary sector as well.
According to a recent study by the Automotive Component Manufacturers’ Association of India
(ACMA), original equipment manufacturers (OEMs) account for 41 per cent of the auto
components consumed in the Indian aftermarket.
The study estimated current size of Indian components business at Rs 24,800 crore (US$ 4.87
billion), 49.7 per cent of which is formed by two-wheeler segment. Passenger vehicles,
commercial vehicles and three-wheelers follow with 24.7 per cent, 23.1 per cent and 2.5 per cent
of the share respectively.
CARBURETOR MANUFACTURING INDUSTRY
Most of the modern vehicles make use of a carburetor that is used for blending accurate amount
of vaporized fuel with air so that the internal combustion engine works efficiently. The
carburetors available in the market accentuate several features such as highest quality standards,
lifetime warranty, engine tested, improved performance, economical, excellent drivability,
versatility, better fuel economy, greater throttle response, quick installation, highly modifiable
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2. and easy to maintain. Carburetors supplied in the market provide greater calibration capabilities
and comprise of central float chamber and a unique throttle body that comprises of throttle body
spacers, throttle cables and more. The carburetor manufacturing industry presently sizes around
US $ 2.4 billion. Its major manufacturers are AML Carburetor Company, Edelbrock AVS
Carburetor, LectronCarburetors, Walbro and TillotsonCarburetors, Zenith UK, Holley, Keihin
and Rochester Products Division.
FUEL SYSTEMS
The function of the fuel system is to store and supply fuel to the cylinder chamber where it can
be mixed with air, vaporized, and burned to produce energy. The fuel, which can be either
gasoline or diesel is stored in a fuel tank. A fuel pump draws the fuel from the tank through fuel
lines and delivers it through a fuel filter to either a carburetor or fuel injector, then delivered to
the cylinder chamber for combustion.
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3. 1.2 COMPANY PROFILE
UCAL FUEL SYSTEMS LTD. (UFSL) was established in 1985 by Carburetors Limited,
pioneers In India in the manufacturing of Carburetors and mechanical fuel pumps. In 1987
UCAL entered into a joint venture with Mikuni Corporation of Japan, an internationally
renowned company for Fuel Management System and products. UCAL became public limited
in 1989. With the factories in MaraimalaiNagar, Pondicherry and Gurgaon commissioned and
the product range enlarged, UCAL witnessed a quantum leap in the last decade of the century.
UCAL started to manufacture world class Carburetors and mechanical fuel pumps using
advanced technology in the state of the art facilities and began supplying as OEM to Maruti-
Suzuki, Premier 118 NE, and HM. The Pondicherry plant started to manufacture Carburetors
and Secondary Air Valves for two wheelers and Multi point fuel injection hardware products for
passenger cars 1996
A Vignette given below explains UFSL’s growth towards becoming truly an internationally
respected Brand and becoming a proud supplier to some of the globally acclaimed companies
such as Maruti-Suzuki, Hero Honda, TVS, Bajaj, Yamaha, Piaggio, Fiat, Tata Motors, Cummins
and many more.
2003 - Collaboration with Orbital Inc, Australia for development of Direct Injection
systems.
2004 - Krishnamurthy centre for Technology a R&D centre,
2005 - Acquired Amtec Precision Products Inc in US.
2006 - Started development of products for Diesel applications.
2008 - Close of JV agreement with Mikuni Corporation. Supply of full volume of pumps
for Suzuki power train
2009 - Supply of Fuel Pump to Visteon started
3

4. 1.2.1 LIST 0F MANUFACTURING PLANTS-UCAL
Production Capability Certification
Maraimalai Nagar, TN Pressure Die Casting for Zn & Al, TS 16949
P1 May 1990 Machining & Assembly for ISO 9001
Total Area 20200 sq m MPFI &Carburetors, Gasoline Test ISO 14001
650 employees High precision Jet Section & plating OSHAS 18001
Puducherry Machining & Assembly ASV, TS 16949
P2
September 1996 Carburetor (2W & 4W) , Gasoline ISO 9001
Total Area 5700 sq m Test ISO 14001
474 employees High Precision Jet Section OSHAS 18001
Gurgaon, Haryana Machining & Assembly for 4W TS 16949
P3
April 2000 MPFI parts ISO 9001
Total Area1800 sq m ISO 14001
Assembly unit for oil and vacuum
200 employees pumps OSHAS 18001
Ambattur,TN
P4 R&D TS 16949
2003
Total Area 8900 sq m
4

5. 1.2.2SUBSIDIARIES-UCAL
List of Subsidiary Plant
Production Capability Customers
Pondicherry Rubber to metal bonding UCAL,
UPIL
December 1999 Plastic to Plastic welding Mikuni,
Total Area 1965 Metal to Plastic welding
Lucas TVS
sq m
Precision Assemblies
80 employees
Elgin, Rockford – Precision component, GM, Cummins,
AMTEC
Ilinois Air Conditioning compressor Sensata, Ford,
Acquired : 2005 components
Continental
Employees : 200 Plastic Injection Molding parts
CERTIFICATIONS
It is the right synergy that we are able to create by our incisive knowledge of the industry; the
key processes and our worldwide resources that enabled us to get the right Human resources and
the advanced technologies helped us to achieve exceptional results for our customers. We have
been able to build differentiated leadership and cutting edge operations through integration of
knowledge and expertise shared from across our entire worldwide network. All our units are
certified to pertinent ISO standards which validate the existence and working of effective
system. The processes are monitored and controlled through stringent Internal and External
Audits for their effective functioning.
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6. Various Certifications obtained by Company
ISO9001:2000 – Quality Management system for other industries
ISO14001:2004 – Environmental Management system
TS16949:2002 – Quality Management system for Automotive industries
OHSAS18001:2007 – Safety Health Management System
AWARDS
Over a period of time, UCAL has been consistently able to receive a series of awards and
recognitions for the excellence in customer service, technology, quality and industrial relations.
Awards for Customer Service
2004 - Direct On Line award from Hero Honda
2004 - 100PPM Commendation certificate from HMIL
2005 - Award from MUL for superior performance in Quality
2005 - Award from MUL for overall excellence
2008 - Best Vendor award from Sona Koyo Steering Systems
2009 - BOSCH Supplier Award for maximizing value to the customer
Awards for Technology
2004 - Frost & Sullivan Special Award for India Manufacturing Excellence
2006 - Silver Award to Gurgaon Plant in the Automotive Ancillary by F & S
2006 - ACMA Bronze to Gurgaon Plant for manufacturing excellence
2007 - Frost & Sullivan Golden Certificate of Merit for Manufacturing Excellence
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7. 1.2.1 VISION AND MISSION OF THE COMPANY
To strive for continuous growth in Fuel Management Systems to meet the ever-exacting
Market Demands through Research & Development and Excellence in Operations
Management.
To be a Key Global Player in Fuel Management Systems.
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8. 1.3 PRODUCT PROFILE
UCAL today spans a wide spectrum of products for the automotive sector and is a perfect
amalgam of people, technology and resources reinforced with the advantage of a thorough
understanding of automotive industry
UCAL is in the business of providing holistic solutions in fuel management systems and is
committed to producing products of consistent quality and timely delivery. This is validated
because UCAL is the most preferred supplier of products to customers such as MarutiUdyog,
Hyundai, General Motors, Cummins, Bosch, Mikuni, TVS Motor Company, Bajaj Auto, Suzuki,
Yamaha & Hero Honda Motors to name a few.
The company takes pride in being an engineering company that provides solutions to customers.
The company designs products for petrol and diesel engine application and has impeccable
manufacturing process and systems that ensures product quality. Apart from producing parts of
consistent quality and upholding stakeholder satisfaction, UCAL takes it as a duty to be socially
responsible organization and ensure that all products are environmentally friendly.
UCAL product portfolio consists of extensive range of components for two, three and four
wheelers. The product range include carburetors for two wheelers, gasoline fuel injection
system products, engine management systems, products for diesel applications and emission
control, pumps to high pressure die casting and precision manufacturing products.
Their wide range of product portfolio is backed by in-house Design & Development facilities.
Highest level of quality is ensured in all our products through processes governed by Lean,
TPM, SMED, 5S and other best operational practices
Four Wheelers
Multi Point Fuel Injection (MPFI) Parts
Carburettors
Emission Control Products & Others
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9. Two / Three Wheelers
Carburettors
Emission Control Products
Gensets
Carburettors
Pumps
Pumps
Oil Pump Assembly
Vacuum Pump Assembly
Fuel Pumps
Water Pump Assembly
Machined Component
High Pressure Die Casting Products
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10. 1.4 ORGANISATION CHART
BOARD OF DIRECTORS
CHIEF EXECUTIVE OFFICER
GENERAL MANAGER
SENIOR DGM
DGM
SENIOR EXECUTIVE
SUPERVISOR
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11. 1.5 DEPARTMENTS IN UCAL FUEL SYSTEM LIMITED
In Pondicherry plant UCAL has the machining & assembly of ASV (Air Suction Valve),
Carburetor (2W & 4W), Gasoline Test and High Precision Jet Section. The plant was established
on September 1996. It has a total area of 5700 sq m and has 474 employees. The company
consists of 12 departments. The combined and trouble free operations of all these departments is
the secret of success of the plant. Various departments are mentioned below.
 Production Department
 Human Resource Department
 Finance Department
 Marketing department
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12. CHAPTER II
PRODUCTION DEPARTMENT
2.1INTRODUCTION
New products are analysed and report regarding production method, design, average time taken
to finish single product, rough expense etc. are prepared by this department. First Time Through
method is adopted in the development procedure. Trial and error method is not adopted here.
Department also recommend new tools, designing facilities and other requirements in the
production.
All the activities related to the production are handled by this department.
Preparing process flowchart
Preparing control facilities
Giving instructions to workers regarding the methodology
Displaying the operations in front of workers in local language
Giving awareness about safety and convenience
2.2 MANUFACTURING PROCESS
They provide a total solution from product design to analysis, prototyping, and testing and
validation services to our customer and ensure a cutting edge technology and know-how in our
manufacturing facilities. Adhering to strict disciplines of quality and precision our manufacturing
process ranges as follows:
Die and tool manufacturing
High pressure die casting
Vacuum die casting
Precision Machining
Surface treatments
Machining, Assembly and end of line testing
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13. These processes are supported by well-equipped and modern Tool Room, Standard Room,
Design &Process facilities. Their process design ranging from layout design, die design, tool
engineering, designing & building Special purpose machines. Further our rigorous inspection
and testing facilities takes our manufacturing standards to levels of excellence.
2.3 MANUFACTURING FACILITIES
The company has five manufacturing facilities across 3 locations - 3 in Tamil Nadu, 1 in
Pondicherry and one in Haryana. The facilities are equipped with automated die casting
machines, vacuum die casting, Sophisticated CNC machining centers, CNC lathe, in-house built
special purpose machines, etc.
Full control of the manufacturing process is handled by this department. Structuring of
Production planning and control department is given below.
2.3.1 ORGANIZATION CHART (PPC)
Plant Head
Senior Engineer
Diploma Trainee - 1 Diploma Trainee - 2
Diploma apprentice Diploma apprentice
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14. 2.4 PRODUCTION PROCESS
Daily production plan made by various departments finally reaches this department
and will execute the plan. As the condition and availability of workers are known by this
department cycle time and the number of workers are planned here. Supervisors are allotted for
all the lines (4 wheeler, 3 wheeler, 2wheeler and ASV). Monitoring of production is done here.
2.4.1 Production process of carburetor
DESIGN
MATERIALS DIE CASTING
INSPECTION BODY MACHINING
MACHINING ASSEMBLY
ULRASONIC CLEANING FLOW TEST
DELIVERY
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15. 2.5 PRODUCTION FACILITIES
2.5.1Design & tool room
They presently use PRO E & Solid works for designing. Casting dies moulds, precision jigs &
fixtures, critical press tools are developed in house. Our tool room possesses the sophisticated
machinery cad, EDM, universal milling machines etc. Sophisticated imported measuring
instruments are being used by highly trained & dedicated engineers.
2.5.2Die –Casting
They are having their own pressure die-casting machines120 & 250Tonneproducing carburettor
body & other parts.
2.5.3Auto Shop
They are fully equipped with various required automatic machines such as traubs, sliding
head (Swiss type automatic machines), CNC turning centres for the manufacturing of precision
turned components such as jets, throttle needles, valves, atomizers, air control screws etc. We
have tremendous additional capacity to produce in quantity all types of turned components.
2.5.4Machining Carburettors Body & Other Casting Parts
Fully equipped with the Special purpose machines (SPM): for reaming & boring operations of
different castings.
2.5.5Assembly and Testing
In order to fulfil the performance of the carburettor, a great stress in the dust free air-conditioned
assembly section is given to ensure the high quality at every stage.
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16. 2.6PURCHASE FUNCTIONS
Purchase of materials is an important function of an industry.
The procedure of purchase is as follows
2.6.1 Purchase request
The department or officer in need of material has to place his request in a purchase requisition
form. In case of raw materials, it is done by the inventory control section. The purchase
requisition is prepared in the triplicate. The original copy of it is kept by storekeeper and the
other is send to the authorized executive. The purchase request must be approved by the
concerned department head.
2.6.2Stockverification
On receiving the purchase request the storekeeper checks whether the materials required is
available through the store. If the materials are out of stock, the storekeeper informs the purchase
section through and indents form.
2.6.3 Selectionofsuppliers
The next function is to select the supplier to whom the order is to be sent. The company places a
public tender notice for the procurement of raw materials .On the basis of the vendor submits the
tenders.
Tenders have two parts
Technical bid and commercial bid
The tender committee opens the tender and verifies the technical bid and if they are satisfied with
the technical bid i.e. , with the quality of materials, they opens the commercial bid, the tender
committee than prepares a comparative statement and accept the lowest price quoted Quotation.
Usually, a contract for one year is made for the supply of raw materials. To avoid risk of the
irregularities of the supply, the company appoints more than one vendor. In case of spare parts
the enquiry is send to the vendor for, the vendors list of company and the apt vendor is selected
on the basis of tenders. The vendor list contains the name and address of vendors and with
specific items
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17. 2.6.4 Purchase order
After deciding the supplier, the purchase officer of UCAL has to place a purchase order. The
purchase order is written authorization to the supplier to supply the particular materials. The
materials are to be supplied according to the terms and conditions of the purchase order. In
UCAL five copies of purchase order is prepared.
The original is send to the supplier.
Second copy is send to the material receiving section
The third copy is send to the person who has placed the purchase requisition
The fourth copy is send to the Finance department for future reference for payment the last copy
is kept in the department itself.
2.6.5Inspection of goods and quotation reception
on receiving the materials from the vendor, a visual inspection is conduced. If there is
any discrepancy between the party advice copy and received copy, a discrepancy is prepared and
if there is any damage report is prepared.
2.7STORE SECTION
Store section deal with the following
Receiving the materials
Inspection of materials
Storage and presentation
Proper classification and codification of materials
Materials handling
issue and dispatch
Stock records
Store accounting
Stock taking
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18. 2.7.1STORAGE FUNCTIONS
Various documents are prepared by the store section for the proper functioning of the
department. The documents maintained are as follow:-
2.7.1.1 Stores inwards book
on receiving any materials to the store, it is entered in a document called stores inward book
(SIB)
2.7.1.2Inspection of goods
On receiving any materials and preparation of SIB inspection request is send to the concerned
technical officer for technical evaluation and prepared on this basis.
2.7.1.3Store received note
After the preparation of SIB and inspection of goods or materials, Store Received Note (SRN) is
prepared. This is the document showing that the, materials received is accepted and payment can
be made for it. The SRN is sent to the Finance department for payment.
2.7.1.4Material issue notes
Any material is issued from the store only after receiving a material requisition or Material Issue
Note (MIN). MIN contains all the details regarding the material as well as the indenter.
2.7.1.5 Stock transfer note
For transfer of materials between store or section or contractors, for transfer of materials between
store and section prepared, it contains details such as material code, cost center, material
description, Unit and quality. It should be mentioned that material description, unit and quality. It
should be mentioned that from which section and to which section is the transfer-taking place.
2.7.1.6Material return note
sometimes materials issued from the store may be returned. In that case Material Return Note
(MRN) is prepared. It contains details such as the name of department from which the material is
returned, value, quality, code, unit, present balance and reason for return.
2.7.1.7 BINCARD
BINCARD is a document attached to bin and it contains the quantities details of the materials
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19. received, issued and closing balance. In addition to this, it indicates information regarding
different stock levels like minimum level, maximum level, reorder level, etc coded number and
name of materials.
2.8 INVENTORY CONTROL SECTION
Proper inventory management is necessary to provide and maintain good customer service. It
enables smooth flow of goods through the production process. It is important as it provides
protection against the uncertainties of demand and supply and also performing the various
production operations economically and independently. Materials purchased for month is
analyzed and an issue price is fixed for the month. The company follows weighted average
method.
2.8.1Inventory Control Techniques
1. ABC Analysis
2.VSN Analysis
3. FSN Analysis
4. EOQ
2.9QUALITY POLICY
UCAL are committed to serve our Customers with Consistent quality products and
services as per mutually agreed terms. This is achieved by implementing quality management
system as per ISO / TS 16949: 2002 standard involving all employees through training and
motivation to create quality culture for continual improvement in the organization
2.9.1 Quality Control / Research and Development
To ensure the quality and performance, we have a team of highly qualified and experienced
personals to achieve the high standards of the functioning of the products. In order to further
ensure the reliability of the product, rigid quality control measures are established at all stages of
production.
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20. 2.9.2Supplier Quality Assurance
SQA deals with the quality issues of the materials which are supplied by the supplier to the plant.
Quality of the product includes various dimensions of the materials, quality of the materials etc.
Imported Machines are used to check the quality. Working of SQA department and additional
operations done by the department is given below.
Received material PGN at gate and generate RR tag
Verify the quantity at store and keeps in temporary location
Self certified parts Not self certified parts
Directly moved to
store inventory
OK
Accept the tag and Inspected as per RIS
move to store
Not ok
Hand over RTV paper to store
Material return to supplier
2.9.2.1 PROCESS IN SQA
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21. 2.10 MACHINERY MAINTENANCE
Ultimate aim of the department is the trouble free running of machines. Mainly 3 type of
maintenance methods are adopted by the department.
Reactive maintenance
Proactive maintenance
Condition checking
Apart from these methods time based maintenance is also adopted. It is applied basically the
case of changing lubricants for machines. Reactive maintenance refers to the solving of a
problem after its occurrence. In proactive method the problem is attacked before it occurs and
condition checking includes the inspection of machine parts once in a month. Machines used in
SQA are not maintained by maintenance department. The machines used in production and
assembly are handled by the department
2.10.1Machine Shop
Machine shop is mainly functioning to achieve cost reduction. For achieving this department
follows various steps
Tool cost reduction
Consumable cost reduction
Scrap cost reduction
Productivity improvement in ASV line
Setup time reduction in 2wheeler mixing body.
WIP(Work In Progress) reduction
10% reduction in all other process
Machine shop has the spares of all cutting tools in separate boxes. The length is measured and
arranged in specific areas. This is done mainly to reduce the time taken to change the damaged
tool. Additional spare parts are there in the assembly line also. Based on the budget given by the
top management plans are prepared by machine shop. Every year top management will give a
target in reducing the cost. Machine shop will take various measures to achieve this go
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22. 2.11NEW PRODUCT DEVELOPMENT
New product development is done by a separate department. This department starts their work
after getting approval and drawing from R & D centre situated at Ambathoor. This department
studies the requirements and additional resources which should be implemented in the
production cycle and gives detailed report to other departments. If a new order for product is
given to the plant, the department will prepare a rough idea about the product and inform the
management about the additional cost which should be raised by the management. New
machines will not purchase, but changes in existing machine will be done it is done by adding
fixtures and tooling. As a result with existing machines new products can be made in a lower
cost. Sample product will be developed by the department and will send to the customer. After
getting the feedback from customer they will modify the product and after required changes final
product is mass produced. Recently in plant 2 production of carburetor for Piaggio petrol
scooters are developed in plant
2.12 TECHNOLOGIES USED
2.12.1Lean Manufacturing
Adhering to the tenets of Lean Manufacturing we have been able to generate excellent results
that translate into bottom-line profits. They have developed a lean way of thinking by
implementing various lean tools like: TPM, SMED, Value Stream Mapping, Line balancing,
FMEA and 5S.ACT
The goal of Lean Manufacturing at UCAL is to essentially connect the entire value stream and
eliminate all forms of waste.
2.12.2Total preventive maintenance
Producing defect free products from defect free equipment making the manufacturing system
highly reliable and flexible.
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23. This strengthens and enhances plant’s ability to produce to the customers’ needs, consistently.
Total Employee Involvement results in cost reduction in overall manufacturing which would in
turn satisfy the customers’ requirements
Producing defect free products from defect free equipments making the manufacturing
system highly reliable and flexible
This would strengthens and enhances plant’s ability to produce to the customer’s needs
Total Employee Involvement results in cost reduction in overall manufacturing which
would in turn satisfy the customer’s requirements
2.12.2.1 Employee involvement
S. No Parameters Targets
P Output per hour per man > 30%
Downtime Zero
Q In-house Rejection 80% Down
Customer Complaints Zero
Manufacturing cost 30% Down
C
Inventory 30% Down
Kaizen / Employee 2/Month
M
Total Employee Involvement 100%
S Accidents Zero
D Delivery Adherence 100%
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24. 2.12.3Value Stream Mapping
Value-stream maps are the prototypes for lean transformations. At UCAL, they use VSM
technique to identify and eliminate waste thereby streamlining work processes. The steps that
we follow in implementing the VSM are:
Identify the products to map
Draw the “current state” map
Access and analyse the current state
Draw the “future state” map with all the improvements
Create a plan to implement the desired state
Implement and review the plan
2.12.4Single Minute Exchange of Dies
In this intensely competitive market, there is always a need to provide customers with
diversified products of very high Quality while reducing the manufacturing cost at the same
time. At UCAL, SMED has been consistently proven to be the key to meet this extremely
challenging demand as it reduces waste, time spent between each production runs as well as the
size of production lots and inventory.
2.12.5Other Practices
Kaizens
Poka Yoke
5S
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25. CHAPTER III
HUMANRESORCE DEPARTMENT
Personnel Departments concerned with the people’s dimension in organization. The sincerity
and dedication of the employees in UCAL is a major success factor. With a full-fledged
Human Resource department, regular training and refresher courses are part of the company
life. Apart from skill betterment, these courses inculcate quality consciousness, safety and
awareness contributes to personality development. There are around 200 employees in the
company
Structuring of HR department in UCAL plant 2 is as follows
3.1 STRUCTURE OF HR DEPARTMENT
HR Manager
HR Executive
Assistant 1 Assistant 2
Human resource (HR) department deals with wide range of activities from strategic planning
level to the day to day operations level. Therefore defining roles and responsibilities of HR
department is a quite complex task. Some of the functions carried are summarized below.
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26. 3.2STRATEGIC PLANNING PROCESS
HR department gets involved in the strategic planning process of the organization and identifies
HR as a core competency of the organization. When HR is assumed as a core competency HR
becomes a. competitive advantage for the organization.
3.3 FORECASTING THE LABOUR REQUIREMENT
The HR manager holds the responsibility of forecasting the labour requirement of the
organization in the future based on the future level of sales/production level of the organization.
The labour forecast may identify the need for need for hiring or firing employees.
3.4 RECRUITMENT
Once the labour forecast is done organization can identify the need for more labour in the
organization if the existing workforce is not sufficient to handle the future workload. In such a
situation HR manager has to recruit new potential candidates to fill the vacancies. Recruitment is
the process of creating a pool of potential candidates who can be employed to fill the vacancies.
3.5SELECTION
Selection is the process by which the most suitable candidate is selected from the recruited pool
of candidates. Selection is done by carrying out various types of tests and interviews. HR
department/manager is responsible of selecting the most suitable employees to fill existing
vacancies.
3.6 TRAINING
Once the employees are done with the induction they become an employee of the organization
but the skills they possess may not be adequate to carry out required tasks. The need for training
arises when the there is a gap between expected level of skills and the current level of skills of an
employee. If a there is a training need HR department has to design training programs and
execute them.
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27. 3.7 INDUCTION
Induction is the process by which new employees are made familiarized with the organizational
environment. Once the employees are selected they need to be introduced to other staff of the
organization and they should be given necessary guidelines about the organizational culture and
the procedures.
3.8 MOTIVATION
HR manager is responsible of motivating employees to carry out their duties of a timely and
accurate basis.
3.9 PERFORMANCE APPRAISAL
This is where the employee’s performance is evaluated based on expected level and the actual
level of the performance. HR department needs to design performance appraisal systems to
appraise the employee performance on a fairly manner.
3.10 REWARDING EMPLOYEES
Once the employee performance evaluation is done HR department needs to design good
employee rewarding packages to reward well performing employees. These rewards could be
of monetary or non-monetary in nature.
3.11PROMOTION
Promotion is the movement of an employee from a lower position to another position with a
better pay, and responsibility. Every organization chances of promotion chances of promotion
came up occasionally. Employees will consider for promotion only if they have qualification and
experience in the respective field. Grade II worker in the MS unit who completes 8 years of
continues service will be automatically promoted to grade I. Promotion posts will be notified
with the plant and the officer of the unit, giving educational qualifications and experience. The
application received will be screened by the personnel department. Every employee promoted to
a higher post will be on probation in that post for a period of one year
27

28. Four factors are considered for promoting an employee
1) Seniority (25 marks)
2) Test/Interview(0 marks)
3) Attendance(20 mark)
4) Performance(15 marks)
Employee who secure less than 50% score of marks in tests and interview are not considered for
promotion. All vacancies in the post, in the level of shift in charge equivalent and below in the
pigment until shall be filled up by promotion subject to availability of suitable workman. Actual
promotion shall be drawn up by the promotion committee and he is empowered or delegated
with power to the effect.
3.12TRANSFER
There is only inter departmental transfer in the company.
3.13MANAGING EMPLOYEE GRIEVANCE
HR department needs to accept the grievance and complaints submitted by the employees about
their problems. HR department need to listen to grievance and should come up with solutions to
solve problems.
3.13.1 Managing complains about employees
There can be complaints about employees regarding poor performance, bribery, misbehaviour
and so on. HR department needs to hear that complains and make necessary steps
(advising/punishing employees) to solve those issues.
Recruitment is done both in the plant and from the top management. Workers who deal with the
assembly and manufacturing process are selected by plant itself. Temporary trainees are selected
here. Minimum qualification required for these staffs is 12th and ITI or diploma. Other staffs are
selected and recruited from head office. Campus recruitment, job melaas, off campus selection,
walk in interviews are the various methods to select employees. On the basis of salary employees
are categorized into 3.
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29. 1. Temporary apprentice
2. Technicians
3. Staffs and executives
Salary structure is finalized from head office and increase in salary occurs as the experience
become more.
Training given to the staffs is also based on the categories mentioned above. Temporary
apprentice are given training for 1 hour and on the job training is given to them. For technicians
period of training is 2 months and for staffs that is 3 months. Statutory returns additional to the
salary is given to the employees in monthly, 6monthly and annually. Provident funds are also
provided to the employees.
Workers are provided with breakfast, lunch and snacks at appropriate time. A small amount is
deducted from the salary and good food is provided in the canteen by HR department. All
administrative activities are managed by HR department it includes security management,
transportation facility, canteen and welfare for workers, room booking for visitors, checking bills
etc.
Department conducts an annual tour for all the staff along with their family working in the firm.
Family day celebration is conducted by the department once in a year. Employees who worked
for more than 10 years are awarded 2gm gold coin on this ceremony. Games are conducted for
employees and their family members. Food is supplied to all. All these expenses are undertaken
by the company. This motivates the employees and gives them affection towards the company.
3.14WORKMEN CLASSIFICATION
Permanent Employees:
There are about 200 Technical and 20 non technical staffs working in the UCAL
plant 2 as permanent employees.
Employees Engaged On Contract Basis:
These employees work n contract for a limited period of time say one year or six months
29

30. on specific terms and condition fixed by the company. They have no preference for future
employment in the company.
Temporary or seasonal worker:
These workers are employed when the work load is more. On certain season due
to the increase in demand, more work forces are needed to meet the production. In such
cases temporary workers are engaged. The services of such employees are dispensed with
as and when the need is satisfied
Apprentices:
Apprentices work for a period of one year as part of their training programmed as
per apprenticeship Act
3.15 WAGE STRUCTURE
Basic wages for each category of workers are fixed as per agreement the management and the
workers representative. The items covering under wages are follows;
 Basic pay
 Dearness Allowance
 Variable Dearness Allowance
The worker are given specified amount as basic wage as per the agreement. The agreement is
valid for four years.
3.16WELFARE ACTIVITIES
Bonus
Employees who are drawing more than Rs.3500/- per mount are eligible for bonus almost all the
employees working here are eligible for bonus irrespective or casual worker.
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31. Provident fund
Introduced in 1956 and administered by a trust. Here both the employer and the employee have
to continue 12% each of the basic pay, where eight and one third percent is transferred to pension
fund.
Gratuity
Minimum amount payment payable as gratuity is Rs.3500 Employees having continues service
of the year is eligible for gratuity.
Employees State Insurance
All the employees working here come under Employees State insurances Scheme.
3.16.1 Labour Welfare Activities
The allowances provided by the company for its employees are as follow
 House pent Allowances
Workmen of the company shall be entitled to house rent allowance @ 10% of the basic
pay effective from 1. 1. 1997.
 Conveyance Allowances
Up to Rs.100 is given as conveyance allowance as per Memorandum of Agreement.
 Shift Allowances
Employees working A, B and C shift are paid Rs 200 per month as shift allowances.
 Cash Handling Allowances
Rs.40 per month is paid as cash handling allowance to employees who look after the
duties of the cashier.
 Attendance Bonus:-
Employees who attain attendance of:
A) 80 to 90% are given a bonus of Rs. 100/-
B) Greater than 90% are given a bonus of Rs.110/-
C) 100% are given one wage and DA
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32.  Housing Loan
For small works of residential building such as extension are repair works loans
are given to Rs. 1.5 lakes and a maximum amount of Rs.3 lakes can be given for
construction of new residential buildings.
 Vehicle Loan
For two wheelers amount Rs.40000 are given as vehicle loan and for officer loan
amounts to Rs.1 lakhs.
3.17FRINGE BENEFITS
 Retirement Benefits
 Death Relief Fund
 Medical Facility
 Financial Aid to prolonged Treatment
 Subsidized Canteen facility
 Interest Subsidy for Housing Loan
 Transportation Facility
 Recreation club
3.17 PERSONNEL RECORD KEEPING
UCAL maintains a personnel record for its employees. It is a file consisting for all the
details regarding the employee and all the data relevant to him
Recording Of The Attendance
The electronic punching system is adopted in UCAL. Every employee had to
punch the card on entering the work.
Time Keeping And Time Booking
A separate wing is concerned with time keeping and time booking in the company.
With the help of the punch card this section keeps an attendance register. Main function
of this section is attendance recording of leave, late coming, early going lost hours,
overtime, shift allowance, loosed wages due to absence, wages due to work holidays.
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33. CHAPTER IV
FINANCE DEPARTMENT
4.1 INTRODUCTION
Finance is the life blood of business and hence it requires a lot of effort to manage it well. The
basic functions of the Finance Department are procurement of funds at the right and optimum
utilization of funds. Like every manufacturing company, UCAL also has its own separate finance
department which deals with different financial matters of the company. The finance department
of UCAL is sub divided into various sections and the work flow is divided among these sections
which are consolidated and put together as a whole at the end and the final accounts are prepared
and then the decision making process begins and targets are set for the next financial year.
4.1 VARIOUS SECTIONS IN THE FINANCE DEPARTMENT
4.1.1 Books Section
This section keeps the records of all the matters of finance department and all the other records
that each section keeps with it. They record all the ledgers and vouchers of monthly, quarterly
and yearly accounts. They also maintain records of the inter-unit transactions i.e. the transfers
that take place between this unit and UCAL’s other units. They keep the records of the entire
audit that is done internally as well as the record of the entire statutory and government audit.
4.1.2 Budget Section
This section also deals with the budgeting of the company. The funds are allocated by the
corporate office for each UCAL unit. After receiving this budget they prepare their own budget
of each department with the respective heads and then allocate the funds to each department for
their purposes. They also prepare the budgeted figures and targets of the company for the next
financial year.
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34. 4.1.3 Sales Section / Bills Receivable Section
This section deals with all the sales related issues in the company. It keeps all the records and the
data that is necessary while making the records and maintaining the accounts of sales. Eg.,
packing List, clearance letter, lorry receipts, guarantee certificate, etc…It also keeps the record
of all the debtors of the company and the Central and State sales tax that is levied on each item
and the terms and conditions related to them. The debtor’s management is also dealt with this
department. They have to prepare an MIR (Manual Information Report) for every month which
is sent to the corporate office as a report of the company.
4.1.4 Bills Payables Section
This section is concerned with the payment of all revenue bills. A revenue bill includes payment
made to suppliers, payment to government agencies. In case of purchasing the materials, the
actual process starts once the order is placed and the materia lis received by stores and it is sent
to quality section. Wherein inspection department will certify and then clear the stores receipt
vouchers. The cleared stores receipt will then come to material management who will value it.
After this, it is forwarded to bills payable section. They will release the payment immediately
when the bill becomes due.
The Records Maintained By This Section Are
· Purchase order book
· Supplier’s invoices
· Store requisition voucher, etc.,
4.1.5Cash Section
The main function is to account the cash and bank balance. Other than this function the
actualPayment of money is done through this section. The employee’s salary, contract labourers’
wages, supplier’s amount and receipt of customer’s payment all are done through this section.
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35. 4.1.6 Costing and material account section
Costing section in UCAL is an part integral section which co-ordinates various other
departments like production, marketing, etc.. The main task of this department is to classify the
various types of costs, accumulation of assignment and control of cost. The information supplied
by this department has a great deal of importance to the management in decision making. By cost
splits the management will be in a position to know where exactly wastages are more, or which
method is causing runoff profits etc,.It also prepares the cost estimates, based on which the
marketing department will make the bidding. Another important function of this section is
preparing the price stock ledger and major task of this section is that it looks after the capital
payments.
4.1.6.1 Types of Software for Accounting Procedure
The software which is used for the purpose of accounts they use Tally software of 7.1 version which
covers all recent updates accounting standards and also tally software of 7.1 version covers VAT concept
which marks very easy for company to fill the tax according rules and regulation.
4.1.7 Works Bill Section
This section keeps a record of all the infrastructure related issues. They keep a record of the
building, roads, furniture and the township related matters. It also keeps a record of the work that
is needed to be done for the company as well as for the township and other areas.
4.1.8 Pay-Roll Section
This section is concerned with the computation and payment of wages / salaries, medical
reimbursement, conveyance reimbursement, tour advance settlement, air fare settlement,
payment of medical expenses of retired employees, provident fund and gratuity, etc,. Hence for
this purpose, this section maintains Master Records which consists details of each and every
employee regarding their date of joining, leave taken, payment of salary, loan taken, allowances
given, etc., which are monitored and updated every month. This section ensures a pleasant
atmosphere by ensuring accurate payment to the employees in order to
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36. Maintain industrial harmony and employee satisfaction. Apart from these activities, the
department is also concerned with recording and maintaining the attendance, leave taken and
over time work done by each and every employee. Here the department records time in and out
of employee through the medium of automatic time recorders provided at the vantage points
within the factory.
4.1.9 Taxation Section
This section takes care of the tax related issues of the company. All the indirect and direct taxes
thatthey have to deal with is taken care of by this section. They also take care of the excise duties
and customs duty in case of export. They also deal with the service tax related matters. All these
sections of Financial Department collectively function efficiently for the effective and optimum
allocation and utilization of funds of the organization.
4.3 CAPITAL STRUCTURE
A mix of a company's long-term debt, specific short-term debt, common equity and preferred
equity. The capital structure is how a firm finances its overall operations and growth by using
different sources of funds. Debt comes in the form of bond issues or long-term notes payable,
while equity is classified as common stock, preferred stock or retained earnings. Short-term debt
such as working capital requirements is also considered to be part of the capital structure.
4.3.1 Capital Structure Of UCAL
Authorized Issued
Period Instrument -PAIDUP-
Capital Capital
Capital
Shares Face
From To (Rs. cr) (Rs. cr) (Rs.
(nos) Value
Cr)
2010 2011 Equity Share 75.0 22.1 22113625 10.0 22.1
2009 2010 Equity Share 75.0 22.1 22113625 10.0 22.1
2008 2009 Equity Share 60.0 13.9 13896000 10.0 13.9
2007 2008 Equity Share 60.0 13.9 13896000 10.0 13.9
2006 2007 Equity Share 60.0 13.9 13896000 10.0 13.9
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37. 4.4 WORKING CAPITAL MANAGEMENT
Working capital management is concerned with the problem of that arise in attempting to
manage. The current assets and current liabilities are the relationship that exists between them.
The term current assets refers to those assets, which in the ordinary course of business can be or will be
converted into cash within one year without undergoing a diminution in value and without disruption of operation.
The goal of working capital management is to manage the firm’s current assets and liabilities in such a
way a satisfactory that level of working capital is maintained. The company avail the working
capital from the nationalized Bank in the form of over draft account.
4.5 CREDIT POLICY
4.5.1 Trade credit
Trade credit refers to the credit extended by the suppliers of goods and services in the normal course of
transaction/business/ sale of the firm according to trade practices; cash is not paid immediately
for purchases but after an agreed period of time. In case of UCAL credit the suppliers allow period with in
30days.
4.6 ACCCOUNTS RECIVABLE/ RECIVABLE MANAGEMENT
The term receivable is defined as debt owes to the firm by the customers arising from sale of goods
or services on ordinary course of business when a firm makes an ordinary sale of goods or services and does not
receive payment. The firm grants trade credit and create accounts receivable which could be collected in feature.
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38. 4.5.1 Balance sheet - UCAL Fuel Systems Ltd.
Particulars Mar'12 Mar'11 Mar'10 Mar'09 Mar'08
12 12 12 12 12
Liabilities
Months Months Months Months Months
Share Capital 22.11 22.11 22.11 13.90 13.90
Reserves & Surplus 270.96 258.56 246.63 182.36 182.32
Net Worth 293.07 280.67 268.74 196.26 196.21
Secured Loans 211.42 224.91 237.38 156.02 140.19
Unsecured Loans 20.55 23.83 11.13 26.90 4.81
TOTAL LIABILITIES 525.04 529.41 517.25 379.17 341.22
Assets
Gross Block 410.00 405.80 373.77 276.05 249.96
(-) Acc. Depreciation 183.91 203.66 181.12 145.59 129.88
Net Block 226.09 202.14 192.64 130.45 120.08
Capital Work in Progress. 13.45 15.74 7.12 8.74 16.38
Investments. 156.26 156.26 156.26 167.36 115.95
Inventories 45.75 38.09 30.36 29.72 29.47
Sundry Debtors 104.75 94.96 89.90 47.50 50.48
Cash And Bank 5.66 2.73 2.28 0.81 1.31
Loans And Advances 146.63 125.77 119.91 87.52 107.66
Total Current Assets 302.80 261.55 242.45 165.55 188.93
Current Liabilities 163.60 108.54 94.37 97.22 100.22
Provisions 15.42 10.28 3.55 17.29 19.02
Total Current Liabilities 179.03 118.82 97.93 114.51 119.24
NET CURRENT ASSETS 123.77 142.73 144.52 51.04 69.69
Misc. Expenses 5.47 12.54 16.71 21.59 19.12
TOTAL ASSETS
525.04 529.41 517.25 379.17 341.22
(A+B+C+D+E)
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39. CHAPTERV
MARKETING DEPARTMENT
5.1 INTRODUCTION
All the working of the plant starts and ends with marketing department. All the suppliers and
customers of the company are handled by marketing department. They collect orders from
customers and to satisfy the customer needs they prepare monthly, weekly and daily production
plans. The information is given to other departments and the production is carried out. Other
departments can work only with the data given by the department. Transportation decisions of
goods through various alternatives are also taken by marketing people. Normal working of this
department ends only when the finished products reach the customer or distributor. Invoice is
finalized by department by analysing the data from dispatch/tax department.
Some important functions of marketing department are mentioned below.
Focus on the Customer.
Monitor the Competition.
Own the Brand.
Find & Direct Outside Vendors.
Create New Ideas.
Communicate Internally.
Manage a Budget.
Set the Strategy, Plan the Attack, and Execute.
Focus on the Customer.
Marketers should spend time listening to their customers (and prospective customers) in order to
understand their needs and wants regarding a particular product or service. Soliciting thoughts
and input from internal stakeholders such as Sales and Customer Service is also appropriate, as
these departments are typically closest to the customer.
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40. Monitor the Competition.
Learning about, and understanding the competitive landscape is also an important function of the
Marketing Department. Marketers should be the “go to people” within an organization to answer
the following types of questions: Who is the competition (both direct and indirect)? What do
they communicate? Which customers do they serve? Why do customers choose the competitor
versus you?
Own the Brand.
The perceptions and feelings formed about an organization, its products / services, and its
performance is what is known as its “brand.” The Marketing Department is responsible for
creating meaningful messages through words, ideas, images, and names that deliver upon the
promises / benefits an organization wishes to make with its customers. Furthermore, the
Marketing Department is responsible for ensuring that messages and images are delivered
consistently, by every member of the organization.
Find & Direct Outside Vendors.
Internal Marketing Departments do not create magic alone. Therefore, marketing needs to source
and oversee a group of outside resources to make market for the product.
Create New Ideas.
Whether it is customer acquisition campaigns, keep-in-touch programs, new product promotions,
retention efforts, or something in between, the Marketing Department should ultimately be
responsible for developing new ideas that generate revenue for the company. This does not mean
that the Marketers have to come up with every idea on their own; however, they need to identify,
cultivate, and work with others to execute programs that will create revenue.
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41. Communicate Internally.
It is important that the Marketing Department communicates with all departments inside an
organization. Since any employee can support a brand, value proposition or even specific
program initiatives, the Marketing Department needs to take responsibility for disseminating
information throughout the organization (this includes internal education and training when
appropriate).
Manage a Budget.
Establishing and communicating messages to the marketplace costs money. Therefore,
Marketing Departments is responsible for estimating the anticipated expenditures associated with
marketing activities. Once set, Marketers should be held responsible for meeting all budget
projections.
Set the Strategy, Plan the Attack, and Execute.
One of the key activities for a Marketing Department is to integrate an organization’s goals,
strengths, and channels of distribution, competitive environment, target markets, pricing, core
messages, and products into one cohesive document known as the Marketing Strategy. As part of
the strategy, the Marketing Department should also develop the list of tactical ideas such as
direct mail, print advertising, and search engine optimization that will enable the organization to
communicate its message to customers and prospects. With a strategy and tactical ideas in hand,
the Marketing Department is now ready to take on the responsibility of executing the programs
and initiatives to drive sales and revenue for the organization.
5.2 MARKETING MIX – THE 4 P’S OF MARKETING
The Marketing mix is a set of four decisions which need to be taken before launching any new
product. These variables are also known as the 4 P’s of marketing. These four variables help the
firm in making strategic decisions necessary for the smooth running of any product /
organization. These variables are
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42.  Product
 Price
 Place
 Promotions
5.2.1PRODUCT
UCAL product portfolio consists of extensive range of components for two, three and four
wheelers. The product range include carburettors for two wheelers, gasoline fuel injection system
products, engine management systems, products for diesel applications and emission control,
pumps to high pressure die casting and precision manufacturing products.
5.2.1.1Four wheeler-carburetors
Applications
2 & 4 Stroke Engines in Motorcycle, Scooters & Three wheelers
Function
To supply proper air-fuel mixture based on the engine requirements Throttle will be directly
operated by the rider. Area of the venturi changes causing a change in the air flow and vacuum
Range
Venturi size: 12 mm – 22 mm, 2 & 4 stroke engines
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43. Technology & Special Features
Provision for coasting richer system, throttle switch, solenoid operated auto-starter, electronic
control of air-fuel ratio
Customers
Bajaj, TVS, Mikuni, Suzuki & Yamaha.
5.2.1.2 Multi Point Fuel Injection Parts
Thottle Body Assembly
Applications
Passenger Cars & Vans
Function
Controls the amount of air that goes into the engine depending on engine speed and driving
conditions
Range
Bore Sizes from 32 mm – 80 mm
Technology & Special Features
Provision for mounting idle speed controller, manifold absolute pressure sensor
Customers
Maruti Suzuki, Hyundai, Bosch, Mikuni, Continent
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44. 5.2.1.3 High Pressure Fuel Filter
Applications
Gasoline Passenger Cars & Vans
Function
To reduce the particulate impurities
Range
Capable of withstanding pressure from 3.5 to 5 Bar
Provision for accommodating bracket for mounting on to vehicle
Technology & Special Features
Double folded paper element
Customers
Maruti Suzuki and Hyundai.
5.2.1.4 Two /three wheeler-emission control products
Secondary air value
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45. Applications
4 Stroke Motorcycles & Scooters
Function
Supply secondary air to oxidize Carbon Monoxide and unburnt Hydrocarbons in the exhaust
Range
Engine capacity from 60cc to 50cc.
The product is available in Aluminium& Plastic variants.
Technology & Special Features
Air cut valve integrated with Secondary Air Valve to take care of after buring during
deceleration. Product is available in aluminium and plastic variant. Direct Engine mounted
model and chassis mounted model available.
Customers
Hero Honda, Bajaj, Mikuni, TVS, Royal Enfield, Suzuki & Yamaha.
5.2.1.5 Oil Pump Assembly
Applications
Diesel & Gasoline Passenger Cars, Vans, Multi-Utility Vehicles & Trucks
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46. Function
To provide oil to all parts of the engine for lubrication
Range
Engine CC: 1litre - 3 litres engines.
Specifications
Flow rate : 8 - 15 lpm
Engine RPM : 500-1000 rpm
Pressure :2-3 bar
Technology & Special Features
Gerotor type oil pumps. Oil Pump assembly available with and without Chain cover
5.2.1.6 Fuel pumps
Piston driven fp
Applications
2 stroke Motorcycles, Scooters and 3 wheelers
Function
Piston fuel pump which can develop up to 10bar pressure at a flow rate of about 7lpm.
Suitable for gasoline applications More than 1000 hours of functional life
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47. Customers
Bajaj and Other applications
5.2.1.7 High pressure die cast products
Throttle Body Housings
Weight :Approx 0.5- 0.8 kgs
Bore Range : 50mm to 80mm
Customers : Continental
5.2.2PRICE
There are three types of pricing methods. They are Cost based, Demand based, competitive
based. In this company competitor based pricing is followed .The competitor based pricing is
nothing but the name itself indicates the company Fix prices based on the prices of the
competitors. So the rise & fall of price fully depend upon the competitor’s price.
5.2.3PLACE
To reach the products from producer to consumer they use Zero channel and The mode of
distribution is done by the small process shown below.
Producer Distributor Consumer
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48. 5.2.4 PROMOTION
5.2.4.1 Advertisement & sales promotion activities
The advertisement is done through Seminars, Tradeshows at their work places. The sales
promotion activities are carried out by arranging training programs in their plant and by direct
interaction with their client, agent, they follow PMC(PROJECT MANAGEMENT
CONSULTANT S) to attract all the A, A+ customers.
5.3 COMPETITORS
Auto line industries ltd
Banco products (India) ltd
Bosch ltd
Federal-mogulGoetze (India) ltd
IP Rings ltd
Karmobils ltd
5.4MARKETING RESEARCH
Marketing researches are conducted to check the flow of products to the customers and
their perception .The Method of conducting this activity is done through the following ways
 Marketing surveys
 Case studies
 Day to day activities likes surveys and feedback carrying different
parameters.
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49. 5.5 SWOT ANALYSIS
STRENGTH
 Maintaining internal quality systems
 Good employee relationship
 Certified as AN ISO/TS 16949 : 2009, ISO 14001:2004 &
OHSAS 18001: 2007 CERTIFIED COMPANY
 Fully computerized
 Ensuring continuous development of human resources
 Good fire & safety department to avoid accidents
 Continuous production system
WEAKNESS
 Marketing department to be strengthen
 Not having sufficient man power
 Over work for employees.
 There is no active employee welfare union for the employees.
 There are more number of apprehends, hence the job security is weakness.
OPPURTUNITIES
 Expansion of plant capacity
 Can capture wide range of market
 New products can be introduced
 The customers are well established in the market, hence the opportunity are wide.
THREATS
 Hence there is a regular importing of products the expense involved is more and
more.
 Rapid technological changes
 Introduction of various products in the market.
 Perfect competition is there for the commodity.
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50. FINDINGS
 360 degree performance appraisal
 The company has certifies as AN ISO/TS 16949 : 2009, ISO 14001:2004 & OHSAS
18001: 2007 CERTIFIED COMPANY
 The company has plans for further expansion
 Computerization resulted in inter departmental relationship
 Company is in the path of modernization and expansion
SUGGESTIONS
 Product line of the company should improve
 Good communication must be set between employees and the management.
 Marketing department should get more support from other departments to perform
more effectively.
 Look more into international markets
 Concentrate on expansion and diversification of plant, equipments, products etc.
 Product promotion activity should be introduced by the company
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51. 6. CONCLUSION
Being the giant in the automobile fuel management business the company has a bright future. All
the functions in the company are going well. According to my opinion employees are given more
work load. Marketing department functions with lots of limitations. Even though there are small
problems in the plant the overall performances of the company is good and have a bright future.
The finance department is doing well in the company. The Production and Administration
department is also doing well and it has a very important role in the performance of the
company. The department provides all help to the employees and settles their grievances. All the
departments are doing well and it is good sign for the company. Name of the company has a
great importance in the automobile fuel management system. Main automobile manufacturers are
depending UCAL to full fill their needs.
In short the company has a bright future in the coming year and will attain a good position
in the economy and market.
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52. BIBLIOGRAPHY
http://www.ucalfuel.com
http://en.wikipedia.org
http://www.google.co.in
Company magazine
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