Naveen N is seeking a challenging position in automotive industry with opportunities for career advancement. He has over 7 years of experience in quality management roles at Bosch India and 3 years of experience in new product development and quality at Sansera Engineering. His responsibilities have included managing quality of systems supplied to OEMs, technical support, launch management, issue resolution, and warranty reconciliation. He has expertise in engine management systems, quality tools, automotive diagnostics, and manufacturing processes.

1. Resume
NAVEEN N
C/o V. Hariharan
#120,Ground Floor
3rd main, 3rd cross,6th block,
Banashankari 3rd
stage,
Bangalore – 560085
Mobile: 9739981392
Email: naveen.n.2006@gmail.com
Objective:
Seeking a challenging position in an automotive industry, with an organization offering
long term career and advancement opportunities in which my experience, smart work, abilities
and skill can contribute in productivity and profitability.
Educational Qualification: B.E in Mechanical Engineering
Work experience: 7.8 years
Present Company: Robert Bosch India Limited, Bangalore (From Jul-2011 till date).
Current designation: Assistant Manager
Job description: Customer Quality Management
Roles & Responsibilities:
Dealing Quality / technical topics with Automotive OEM’s like Maruti Suzuki, Tata motors, M&M,
Ford India, Honda Cars India, FIAT-India, Bajaj Auto, Volkswagen India, Nissan India, Swaraj
Mazda, Eicher, Ashok Leyland etc.,
1 Responsible for Quality management of systems & components supplied by Bosch at
OEM/customer locations.
2 Responsible for Vehicle/Engine level Technical support in terms of Design, Application,
testing, Diagnostics development, for systems & components supplied by Bosch.
3 Specialization:
§ 4 wheeler “Engine management system” for Gasoline, Diesel & CNG engine
applications.
§ 2 & 3 wheeler “Engine management system”.
4 Responsible for Launch management to ensure/meet the smooth launch at OEM’s for
vehicles with Bosch systems & components.
5 Responsible for rolling out of MIS report pertaining to Quality KPIs.

2. 6 Supporting for APQP, PPAP,Product & system release to OEM’s
7 Team member for DFMEA, PFMEA, System FMEA, Interface FMEA for new products
and systems
8 Analysis of Market Quality for BOSCH products, Field claims, warranties etc.
9 Responsible for solving Critical technical & Quality issues using Q-tools like Brain
storming, Pareto analysis, 5 X why, 8D Methodology, Failure tree analysis (FTA) for all 0-
km & field issues.
10 Responsible for coordinating customer visits to Bosch facilities for technical meetings.
11 Preparation of technical literatures for OEM’s on product know how, application
guidelines, Handling guidelines, testing guidelines, Do’s & Don’ts etc
12 Initiating the Engineering changes & design improvements based on the failures
13 Preparation of technical proposals to OEM’s for improvements in the systems based on
market claims/feedback.
14 Risk estimation & Reliability analysis, life time evaluation for products & systems
15 Technical training to OEM’s & Joint investigations in field.
16 Active field monitoring
17 Working as a key person to interact with a global Engineering & Manufacturing teams in
India, Germany, China, Japan, Czech Republic, Hungary, US for all component & system
related topics
18 Supporting OEM’s for development of vehicle onboard diagnostics.
19 Onsite support to OEMs by developing quick check tools like Sensor testers , Fuel pump
module tester etc.,
20 Key person in the business unit for the reconciliation of warranty debits booked by OE
customers.
21 Receipt of debit information from commercial department.
22 Comparing the received debit amount with the warranty cost of the parts received
for investigation.
23 Co-ordination with commercial department & other business unit counterparts for
the amendment of wrong debits internally.
24 Supporting commercial department for contesting with customers with all the
back-up technical data for the reversal of wrong allocations booked on business
unit.

3. 25 Responsible for raising credit notes & closing of outstanding debits by
coordinating with commercial department for the liable claims.
26 Releasing of monthly MIS report pertaining to Warranty reconciliation.
Technical skills,
27 Good experience in automotive electronics & Vehicle electrical systems.
28 Experience in handling engineering drawings & bill of materials.
29 Overview on manufacturing processes like Casting, forging, Machining, Heat treatment
processes in automotive engineering.
30 Exposure to different manufacturing processes of automotive mechanical, electrical,
electronics, sensors.
31 Excellent experience in following Gasoline (MPFI, GDI) and Diesel Engine products,
§ Engine Control Units (Diesel, Gasoline & CNG),
§ Fuel pumps (High Pressure & low pressure),CNG system components
§ Injectors & Fuel rails (CRDI, GDI, PFI and CNG)
§ Exhaust gas Oxygen sensors, Ignition coils, idle speed actuators, Wiring
harnesses & connectors.
§ Air mass sensors, pressure sensors, Temperature sensors, knock sensors, RPM
sensors, Electronic Throttle Controls, Accelerator Paddle Modules, etc.
32 Understanding of calibration & engine analysis softwares tools like INCA.
33 Good exposure to Automotive ECU’s, CAN Communications & associated softwares.
34 Good exposure to Automotive Diagnostic standards like OBD, OBDI & II, EOBD.
35 Good exposure to Quality standards like ISO/TS 16949, 7 QC systems.
36 Excellent experience technical investigations with exposure to modern techniques like X-
ray, Video microscopes, Oscilloscopic investigations.
Trainings undergone,
37 Training on Six-sigma, Product liability etc.
38 Training on Quality standards like ISO/TS 16949, Conflict management etc.
39 Training in Bosch technical centers in India on EMS & Electronic sensors.

4. 40 APQP, Statistical Process Control
41 PPAP, Quality tools & GD&T basic training
Previous Job profile:
Company: M/s. SANSERA ENGINEERING PVT. LTD, Bengaluru.
(Leading manufacturers of high precision forged & machined automotive engine parts such as
Rocker arms, Gear shifter forks, Rocker shafts, Crank Shafts, Connecting rods, Crankshaft
Assemblies for Ducati, GM, Bajaj ,Maruti, Volvo etc., )
Department: New Product Development & Quality Department (from Oct 2007 to Jun 2011)
42 Preparation of development timing plan for a project with the support of CFT as
confirmation from business development on new product addition.
43 Member of Technical feasibility analysis team as against new RFQ.
44 Responsible for initial process flow diagram for new part with the support of CFT
members.
45 Preparation of PFMEA for the new products with process engineering team including CFT
members.
46 Coordination with different departments like process design, fixture design &
manufacturing, cutting tools design & procurement, quality & also with supplier for the
procurement of raw materials, surface treatment, inspection gauges and child parts
required for the development of the projects.
47 Conducting project phase review with the CFT members with success & failures of the
process with lessons.
48 Finding the root cause for non-conformance and preparation of corrective/preventive
actions for the product characteristic or project development failures.
49 Involved in the new supplier development in terms of overall capacity, quality and
ensuring in time delivery of the new product development and same is extended to the
continuous production lot.
50 Monitoring the first 02 to 03 batches of production for efficient quantity & quality
deliverables.
51 PPAP submission for the component to be transferred to the production team.
52 Domain experience in SAP (PP & PS) module.
53 Key-responsible for Sign-off of project and handing over to production team series lot

5. without any shortfalls.
54 Stabilizing the quality of the new products for initial batch supply after sign-off receiving
from development team.
55 Experienced in resolving QA issues at supplier level along with handling and solving
Customer Complaints, providing CAPA.
56 Key quality engineer for M/s. Bajaj, M/s. Honda & M/s. Ducati.
57 Continual improvements of the process which helps to stabilize the manufacturing line.
58 Performing Process audits.
59 Lead for preparing the sample inspection plan/reports with supplier quality team for new
part/process awarded to the supplier.
60 Responsible for implementing corrective/preventive action for the non-conformance
caused by the supplier.
61 Performing the process audit with supplier team initial batch of supplies.
62 Responsible for preparing and presenting of MIS on customer quality.
63 Expertise in Failure Modes and Effects Analysis (FMEA) and formulating Control Plans
64 Familiarity in implementing 'QCC' & ‘KAIZEN’ culture in the office environment and
production line.
65 Provided leadership in the development and implementation of Quality control processes
to reduce losses and improve quality.
Educational Qualification:-
Course Branch Institution University / Board
Year of
Passing
% Marks
B.E
Mechanical
Engineering
UBDTCE Kuvempu
University
2007 74.75
12th
/ Pre-
University
P.C.M.B DRM Science College PU BOARD 2003 70.33
10th
Standard State Board DRR High School KSEEB 2001 79.20
Interests & Activities Travelling, Playing Cricket.
Skills/Strengths Strong Leadership qualities, Creative thinking, Passionate in learning

6. new technologies, Flexible to any Environment and good communication
ability.

7. Personal Profile
Name Naveen N
Date of Birth 24.10.1984
Father’s name Nagaraj Rao N
Gender Male
Languages known English ,Kannada, Hindi
Nationality Indian
Correspondence
#261/C, DCM COLONY,
PB Road,RMC Yard Post,
Davanagere: 577002
DECLARATION:
I hereby declare that the information furnished above is true to the best of my knowledge and
belief.
Date:
Your’s faithfully,
Place: Bangalore
Naveen
N