New C.V Ahmed Givori
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This curriculum vitae is for Ahmed Sayed, an Egyptian national currently residing in Dubai, United Arab Emirates. He has over 10 years of experience in retail sales and customer service roles. His objective is to join a growing organization where he can utilize his education and communication skills. He has strong computer and language skills in Arabic and English. His work experience includes positions as a sales supervisor, customer support executive, sales associate, accountant and cashier for various retail companies in Dubai and Egypt. He holds an Industrial Diploma and is married with a visit visa status.
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Jocelyn Bellamy has over 10 years of experience in customer service and sales. She is currently a sales representative for Time Warner Cable Business 2 Business Class, where her responsibilities include conducting needs analyses, designing solutions, achieving sales quotas, and maintaining sales databases. Previously, she held several sales roles for companies like AT&T, ADT Home Security, Alltel Wireless, and Integrity Internet Solutions, focusing on meeting sales goals through activities like door-to-door sales, business development, and submitting proposals. She aims to expand her knowledge in customer service through continued learning.
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Kelly Ann Cumberbatch has over 9 years of retail experience in roles such as department manager, apparel specialist, assistant manager, and sales associate. She has a strong background in visual merchandising, customer service, sales, inventory management, and staff supervision and training. Kelly holds a bachelor's degree in sociology and criminal justice from Kean University and has also studied psychology and criminal justice at Johnson & Wales University.
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New C.V Ahmed Givori
- 1. Curriculum Vitae AHMED SAYED Dubai, United Arab Emirates +971-52-1513388 ahmed_kanaria56@yahoo.com OBJECTIVE To be a part of a growing organization which will give me challenging career, in terms of accomplishing the responsibilities, where I can optimize my excellent education and communication skills also to improve myself by continuous learning in and outside the horizon of responsibilities by building client databases through: Achieving sales targets. Developing new clients to maximize the potential market. Enthusiasm to get the best grades of my job achieving the best efforts and doing my best. . JOB PROFILE Dynamic, positive, enthusiastic with supervisory quality Result driven and goal oriented Excellent communication skills Highly motivated and always willing to learn Can work under pressure SKILLS Computer Skills Acquired Proficient in computer applications. Good typist(Arabic & English) Language Skills Arabic: Mother tongue. English: Good command (Speaking, writing, reading). WORK EXPERIENCES NOVEMBER 2013 COMPANY: AL BANNAI GROUP – GIVORI RETAIL JOB TITLE : SALES SUPERVISOR – ( Harvey Nichols – AXIOM ) JOB RESPONSIBILITIES: • Provides an exceptional customer service and product knowledge to all customers. • Maintain awareness and educate customer with new collections within the store. • Responsible for winning sales to meet targets.(Sell phone with diamond/gold and leather case) • Liaise with different departments from the head office to ensure the smooth running of operations in the shop. 1
- 2. • Updates managers by consolidating, analyzing, and forwarding daily action summaries. • Customer Support Executive – ( GIVORI – AXIOM ) • JOB RESPONSIBILITIES: • Following inquiries by clarifying desired information; researching, locating, and providing information. • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. • Determines requirements by working with customers. • Keeps equipment operational by following established procedures; reporting malfunctions. • MARCH 2011 – OCTOBER 2013 COMPANY: SHARAF RETAIL FOREVER21 (IBM DUBAI, U.A.E.) JOB TITLE : SALES ASSOCIATE & ACCOUNTANT JOB RESPONSIBILITIES: • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. • Maintain an awareness of all promotions and advertisements. • Assist in floor moves, merchandising, display maintenance, and housekeeping • Assist in processing and replenishing merchandise and monitoring floor stock. • Aid customers in locating merchandise. • Communicate customer requests to management. • Assist in completing price changes within the department. • Participate in year-end inventory and cycle counts. • Assist in ringing up sales at registers and/or bagging merchandise. • Any other tasks as assigned from time to time by any manager. COMPANY: CALVIN KLEIN JEANS (CAIRO,EGYPT) JOB TITLE : SALES ASSOCIATE & CASHIER JOB RESPONSIBILITIES: • Maintains strong relationship and communication to customer. • Check out customer orders by scanning the bar codes on products in the check-out line. • Responsible in changing the cash register tape, bag groceries, mention other products and services, issue a receipt to the customer and return the appropriate change. • Count the drawer's contents and compare the total with sales data at the end of a shift; separate and total charge forms, return slips, coupons, and any other noncash items. COMPANY: SPLASH (DEIRA CITY CENTER, DUBAI U.A.E) JOB TITLE : SALES ASSOCIATE & CASHIER JOB RESPONSIBILITIES: • Handle customer service inquiries, customer orders and reservations. 2
- 3. • Ensure that adequate amount of cash is available at cashier counter so that balance can be paid to the customers easily. • Receive cash after purchase from customers. Money can also be obtained through credit cards, check, cash, automatic debits or vouchers. • Educating and informing the customer about the latest promotion. Product knowledge is a must. • Process customer returns and exchange. Inspects the merchandise to ensure it’s not damaged and meets return requirements. EDUCATIONAL ATTAINMENT Industrial Diploma 2002-2003 PERSONAL DATA Birth date : January 13, 1986 Civil status : Married Nationality : Egyptian Religion : Muslim Visa status : Visit visa I hereby certify that the above mentioned/information is true and correct. Ahmed Sayed 3