Vikram Shah, President of NetApp India, discusses how NetApp fosters a collaborative culture that drives business success. NetApp values like teamwork and trust empower employees to work together towards helping customers. Leadership is committed to this culture, which is a competitive advantage for NetApp in attracting talent and achieving growth.

1. GPTW India
Vikram Shah
President, NetApp India

2. We Thrive on Customer Success
Our talented employees are united in one goal:
help our customers and partners succeed
Switzerland: #2
Netherlands: #5
United Kingdom: #2 Germany: #8
New York: #2
Canada: #2
Japan:
#8
D.C.: #5
France: #4
RTP: #1
USA: #5
India: #10
Australia: #3
*Current as of July, 2011
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3. Networked Storage Systems and
Integrated Data Management
 Store and manage any kind of
data on a single platform
 Online, backup, archive,
compliance
 Protect information assets
 Achieve business continuity
 Improve storage efficiency
 >50% less capacity
 Save cost
 Reduce CO2 footprint
 Spend less time on backup,
restore and recovery
 Transform your data center
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4. NetApp At A Glance
 Founded in 1992
 Headquarters: Sunnyvale, CA
 Over 10,000 employees
worldwide 2011
 Distribution in 138 countries 2010
 Over 180,000 active installed 2009
systems 2008
 $8.5 Bn balance sheet 2007
 $5.2 Bn in cash and investments 2006
 $5.1 Bn in FY11 revenue 2005
 S&P 500 and NASDAQ 100 2004
 9 Consecutive Years – Fortune 2003
“100 Best Companies to Work
For”, # 1 in 2009
 #10 “Best Company to Work For” Current as of Q4 FY11
in India
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5. India Leadership Today
 Technology and development focus in India
(Bangalore)
 1820 employees
 Over 1000 customers from all verticals
 #3 market position in addressable market for
revenue share*
 #1 Terabytes shipped*
 Strong senior leadership and employee
community driving the business
*2010 IDC report 5

6. NetApp - A Preferred Storage Technology
Provider For Service Providers
IT as a Service (ITaaS)
IaaS PaaS SaaS StaaS
Managed by DimensionData
Managed by DimensionData
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7. Building a Model
Company
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8. NetApp Culture
“Create” A Model Company by:
 Driving customers’ success
 Providing our shareholders with
exceptional value
 Attracting and retaining performance-
oriented employees
 Developing and nourishing partnerships
 Maintaining strong relationships with
neighbors
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9. Culture and Values Drive Our Results
Leadership Simplicity
Trust & Integrity Adaptability
Teamwork & Synergy Go Beyond
Get Things Done!
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10. Company Values Attract Talent
Corporate culture
Employee Referral Interactive, open
Program fills 45% of manager-employee
new positions partnership
Attract and A GPTW in India
develop talents and worldwide
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11. Living the NetApp
Values
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12. NetApp #10 on “50 Best” List!
 #10 Great Place to Work in India
– #3 IT Company
 3rd consecutive year in the Top 10
 Employee validation
 Ongoing commitment
#10
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13. Leadership Commitment: NetApp India TOAST –
1st Ever! 5 Sessions, 900+ employees
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14. Unique to NetApp
Social Responsibility Recognition India
 Charity Actions and donations,  Living Our
including: Values Award
 Ashanilaya (orphanage) Communication
 Bihar Disaster Relief Fund  TOAST
 Tree Plantation Drive for  All Hands India
www.treesforfree.org  Letter to
 R K Foundation – clothing employees
drive  India idea box
 Arpan for child literacy and  NetApp Live
underprivileged  Social Media
 Blood bank drives
Living Green
 IDG’s Computerworld Top 12
Green-IT Vendor recognition
 Infoworld Green 15 Award
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15. Internal Communications
 Newsletter
 NB Newsletter: Quarterly Newsletter featuring the latest in teams
 NB Update: Theme-based monthly releases, giving updates on key initiatives
 NetApp Live Bangalore
 A blogging forum where employees share views, technical/event updates
 Let’s Chat NetApp India: Vikram’s Employee Communication
 Chat with Vikram on NetApp Communicator
 Vikram’s Blog
 Ask Vikram
 Follow Vikram (similar to Tweets)
 Chai with Vikram
For information on all of these visit NetApp India Intranet:
http://web.btc.netapp.com/index.html
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16. Special Employee Programs
Special Employee Programs
 Health care and family
– Adoption Assistance
 Financials and savings
– Employee Stock Purchase
 Work-Life
– Volunteer Time Off (VTO)
 The Benefits Help Desk
 On-site fitness and wellness center
 Daily evening snacks and Friday evening Beer Bash
 Break rooms
– Packed fruit juices/soft drinks, mineral drinking
water, cookies, coffee and tea vending machines
Celebration/Fun
 New Year Party
 New hire orientation monthly welcome party
 NetApp Annual Children’s event
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17. Collaboration at
NetApp
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18. Why Collaborate?
 Variety of perspectives by including others
 No one has all the answers
 Strength of collective thinking
 Opportunity for many to add value
 Engages employees in strategy and goals
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19. Is Indian Culture Collaborative?
 What is your experience with collaboration?
 Family
 School
 Work
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20. Collaboration at NetApp
 Our values of “Teamwork and Synergy” capture the
spirit of collaboration at NetApp
 Our employees working together are a key
competitive advantage at NetApp
 Taking risks is part of our culture
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21. Collaboration - Leadership
 SLM – Senior Leaders Meeting
 Change Challenge Initiative
 Global leaders (VPs,Directors) engaged in a real-world activity to identify
$150M of projects to STOP doing
 Work together to determine how to reinvest $150M on what to START doing
 Teams developed 10 key “Transformation Initiatives”
 Successful execution of these initiatives by employees and teams around the
globe led 3 quarters of record revenues
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22. How To Build a Collaborative Environment?
 Focus on culture
 Requires executive and leadership commitment
 Encourage and support employees to Live Values
 Build trust throughout the organization
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23. Culture As A Competitive Advantage
 Translating NetApp values and behaviors to:
 How we interact
 How we do our jobs
 How we treat one another
 How we honor Commitment to customers’ success
 As a result NetApp has:
 Strong market share gains
 Two consecutive years of our highest ICP (bonus) in its
history
 30% YoY revenue growth
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24. FAS Market Share Trend – Revenue
EMC 29.5%
NetApp 15.4%
Including N-series
IBM 11.0%
Excluding N-series
HP 10.9%
Dell 8.4%
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