The document discusses the 7Cs of good leadership - Communicate, Collaborate, Care, Create a Culture, Concentrate, Credit, and Coach. Mastering these skills can significantly improve employee engagement, performance, and satisfaction. Regular communication, collaboration, recognition, and coaching help employees feel valued and empowered.

1. Navigating
the
7CsGOOD
LEADERSHIP
of
3. Care
Master these 7 Cs
of good leadership
and see the
difference it can
make for your crew.
1. Communicate
Workers are 2x
more likely to be
disengaged if they
feel ignored by
their manager 2. Collaborate
Frequent‚ targeted
conversations
are the best way
to improve
performance.
4. Create
a Culture
5. Concentrate
(on what employees say)
6. (Give) Credit
7. Coach
SOURCES:
Hubspot, 11 Eye-Opening Statistics on the Importance of Feedback, Infographic, 2015
Salesforce, Is Poor Collaboration Killing Your Company, Infographic, 2012
PWC, Employee Financial Wellness Survey, 2016
Gallup, Millennials Want Jobs that Promote Their Well-being, 2016
Ultimate Software, National Study on Satisfaction at Work, 2016
Gusto, Community at Work Survey, 2016
SHRM, Job Satisfaction and-Engagement Survey, 2016
InsideOut Development, Assessing the Impact of Leader-Led Conversations, 2017
Gallup, The No-Managers Organizational Approach Doesn’t Work, 2016
BambooHR, Reward and Recognition: What’s Really Driving Employee Engagement, Infographic, 2016
Gallup, Employee Recognition: Low Coast, High Impact, 2016
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Coaching that works.
Ready to get your team on course?
Contact us to see how workplace coaching can get
your team headed in the right direction.
In most situations,
better performance
doesn’t lie in
learning more, but
in doing more
of what you
already know.
65%
of employees
say they want
more feedback
58%
of managers
think they give
enough feedback
of executives believe a
lack of team alignment
impacts team outcomes
of executives blame a
lack of collaboration
for workforce failures
Millennials who talk
with their manager
about non-work-related
issues are more than
2x as engaged
of employees
say a strong
sense of culture
is more important to them
than salary or title.
86%97%
54%of Millennials
say they are more loyal
to employers who show
they care
75% of employees
stay longer when
organizations listen
to and address
their concerns
Showing you
care increases
engagement and
can reignite that
fire your best
employees
started with.
A great culture is more than a foosball
table or soda machine. It’s about creating a
place where employees feel trusted, valued,
and empowered to do their best stuff.
of employees
say being
empowered to
take action when a problem
or opportunity arose was
an important element of
their engagement.
70%
54%
61% of employees think
the most important
part of communication
is “feeling heard” by
their manager.
Conversations
should always be
about seeking to
understand and
draw out the best
in your team.
Engagement plummets
to 2% when managers
ignore their employees.
Navigating the rough
waters of management
for the first time can feel
like crossing an ocean
without a compass.
of employees say they
would work harder if
they felt their efforts
were better recognized.
This final C encompasses all the others.
At its core‚ coaching is simply
conversations that help others
make decisions‚ commit to action‚
and produce results.
The most memorable
recognition comes
from a manager.
When your employee
does something right,
let them know.
Workplace satisfaction
increases 30% with
even an informal
recognition program.
69%
MVP
It’s about freeing
people up to do what
they know. With
proper coaching,
you can turn your
employees into
problem solvers.
+30%
Leading a team doesn’t
need to be daunting
All it takes is consistent practice and a sincere
desire to become the kind of leader your team
would hire if they had the choice.