1. Naomi T. Butler
Acworth, GA 30102
801-673-2567
Naomi.Butler23@yahoo.com
SUMMARY: Well-rounded professional seeking a full time position that will enable me to use my
organizational skills, educational background and skills from previous roles while working well
with teammates & customers...for company success and profit!
EDUCATION: University of Texas at Arlington
Bachelor of Arts Interdisciplinary Studies and teaching certification
Minor: Exercise Sports Studies
GPA: 3.933 (Magna Cum Laude)
SKILLS: Microsoft: Outlook, Word, Excel, Power Point, SharePoint and some Access
FILENET (AT&T) SAS
50 WPM and 10key Office Support and Assistance
Customer Service Professional and Mature
Trusting and Trustworthy Self Directed & Good Time Management
Strong Problem Solver Results Oriented
Privacy conscientious Punctual & Reliable
Adobe & PDF Editor Concur guest travel bookings
Supervisor: Negotiation Reservations Planning and Booking
Multiple Phone Line Handling Meeting Planning and Organizing
Team player! GREAT SENSE OF HUMOR!
EXPERIENCE: May 2014 to October 2016 ~ BlueStream (a KGP cell tower company)
Project Coordinator & previously Travel & Training Support, Marietta GA
- prepared documents and uploaded to AT&T's Filenet system so that Bluestream could submit for payment
- managed a tower trouble line as a liaison between BlueStream and AT&T to determine what jobs could be accepted
- assisting the field in obtaining equipment from AT&T warehouses, obtaining site access, working with management to
keep all informed as to status of jobs and handling the necessary forms for budgeting on each job in order to repair cell
towers for AT&T
- arrange travel, hotel & transportation for candidates to come to GA for cell tower climber training
- organize certifications and assist instructors with various items for their classroom and curriculum needs
Nov 2010 to Feb 2014 ~ Intel Micron Flash Technologies (a semi-conductor company)
Manufacturing Technician, Lehi UT
- worked on a team managing multi million dollar robotic tools to maximize efficiencies of producing a cutting edge
technology
May 2005 to Apr 2010 ~ Delta Air Lines
Reservations Supervisor, started in DFW and transferred to SLC Dec 2005
- managed reservations for hundreds of callers & balanced travel challenges to get folks to their destination most
efficiently
- Negotiated to fairly compensate passengers for inconveniences in order to keep Delta’s guests coming back
Oct 2001 to Nov 2005 ~ Citigroup Credit Card & Transouth/Arcadia/Auto One
Credit Card Collections Strategies Analyst in Risk Mgmt/Decision Science, Irving TX
Auto Collection Strategies Analyst, Bedford, TX
- data mining and analysis with SAS, Excel and Access for effective strategies to maximize the bottom line
Mar 1998 to Oct 2001 ~ The Associates Credit Card (The Associates was acquired by
Citigroup in 2001)
Executive Admin Assistant to Marketing and Risk Management Senior Executives, Irving TX
- supported 3 senior executives & their teams of approximately 50 analysts and statisticians, many of which I arranged
their travel and accommodations as we built a cream of the crop team
INTERESTS: Professionally, I take extreme pride in providing excellent customer service and always keeping
my company’s best interest in mind. Core values include Integrity, Teamwork, Commitment and
Execution. Personally, I enjoy spending time with family, Jeeping, karaoke, boating, crafts, skiing,
yoga, Zumba and travel.