Lisa Bartolota has over 15 years of experience in customer service, events coordination, and recreation activities. She has a background in theatre arts and has worked in assisted living facilities, rehabilitation centers, and non-profits. Bartolota has experience managing bookstores and recreation programs. She is currently a Sales and Marketing Events Specialist, and has held various roles such as Merchandiser, Dietary Aide, and Substitute Teacher. Bartolota has an MBA in Hospitality Management and certificates in Marketing and Events Management.

1. LISA M. BARTOLOTA
Portland, CT; 860-372-9361;Lisab93@comcast.net
http://www.linkedin.com/in/lisabartolotta
Events Coordinator/Recreation Assistant/ Customer Service
Exceptionally talented, creative and result oriented Activities Assistant with huge background in theatre arts,
assisted living, rehabilitation centers, educational non-profit organizations.
• Highly productive individual with proven leadership and team building skills including; building
relationships with key decision makers, and delivering on customer commitments.
• Apt in providing administrative support, coordinating meetings, events and recreation activities, and
taking on challenges.
• Excellent temperament to multi-task and coordinate various activities under high pressure and time
constraints in diversified environment.
• Directed and operated community theatre and theatre project short one-act plays.
KEY AREAS OF EXPERTISE
• Revenue & Hospitality
Management
• Enthusiastic Customer Service
• Inventory Management
• Streaming Operations
• Event Promotions
• Strong Interpersonal Skills
• Hospitality Financing
• Recreation & Activities
Coordinator
• Meeting & Events Planning
• Business Marketing Plan
• Patient Services & Care
• Theatre Directing
EXPERIENCE & ACHIEVEMENTS
Advantage Sales & Marketing; Indianapolis, IN. 08/2015-Present
Sales & Marketing Events Specialist
Tallgrass Talent Group; Indianapolis, IN 04/2015 -10/2015
Merged with Advantage Sales & Marketing 08/2015
Merchandiser/Event Promoter
• Set up and break down display table.
• Explain and promote products in grocery store.
• Complete Market report and demonstrations.
• Take inventory before and after event of promotion products.
NORTHEND BUTTONWOOD: Middletown, CT 2013-2014
Bookstore Manager (Volunteer)
Responsible for managing all functions of the bookstore including Front Desk, service levels, policy
administration, maintenance of sales and inventory records and end of shift concession reconciliations. Provide
outstanding customer service to a diverse customer base.
One Macdonough Place: Middletown, CT 2011-Present
Recreation Department Assistant (Volunteer)
Assist in instructing groups and individuals in a variety of outdoor recreation programs. Compile and maintain an
activity calendar. Disseminate information regarding activity programs and schedule of events to residents, staff,
and family as appropriate. Support Director and Artists in teaching resident’s life enrichment topics and
performing various administrative duties including: training crew, operating games, escorting residents,
maintaining Bingo cash transactions and clerical/administrative duties.
PORTLAND CARE & REHABILITATION CENTER: Portland, CT 2010-2011
Dietary Aide-Dining Services
Portland, CT 06480 • 860- 372-9361• Lisab93@comcast.net • http://www.linkedin.com/in/lisabartolotta

2. Assisted in preparation, service, and clean-up for meals served to residents and staff in the rehabilitation center
and other special events. Followed dietary nutritional needs and established guidelines; observed patient food intake
and reported progress and dietary problems to dietician management.
OTHER EXPERIENCE
PORTLAND SENIOR CENTER: Portland, CT 2010-Present
Café Assistant for Wheels/ Community Café (Volunteer)
Help to deliver an exceptional dining experience by ensuring the dining room, lobby and service area are clean,
stocked and visually appealing. Assist servers in properly serving food and beverages. Clear, clean and reset tables
to ensure they are ready for the next guest.
INDEPENDENT ASSIGNMENTS: Portland, CT 2009-Present
Independent Sales Consultant
• Process merchandise sales, returns and exchanges and issue receipts, refunds, change and credit.
• Maintain Sales and increased Customer base to 50 customers.
• Recognized as top 20 sales consultants in district.
• Promotions and advertising to bring in new customer base.
PORTLAND PUBLIC SCHOOLS: Portland, CT 2006-2010
Substitute Teacher
Assisted and supported classroom Teacher and participated in the planning and implementation of
developmentally appropriate program experiences for an assigned group of children. Provided child guidance and
behavior management according to the program's policies and procedures, and under the guidance and support of
the Teacher.
BURGER KING: Portland, CT 2003-2006
Shift Coordinator/ Manager (2005-2006)
Handled restaurant operations including managing shifts, opening, closing and preparing menus. Consistently
reviewed operations to identify any problems, concerns and opportunities for improvement. Provided coaching
and feedback to team members and assessed performance on an ongoing basis. Created a positive guest
experience by delivering a high level of service and ensuring all team members engaged in conversations with
guests to understand their needs and exceed their expectations.
Projects & Accomplishments:
• Multi-tasked and prioritized by counting inventory, balancing drawers and operating drive-thru at the same
time.
• Balanced cash drawer deposits and safe $800 - $1,200 day and calculated end of shift reconciliations.
EDUCATION
Marketing Certificate Online at Post University; Expected Graduation June 2016
Events Management Online at Art Institute of Pittsburgh; May 2015
MBA (Hospitality Management) Online at Sullivan University, Louisville, KY, Dec 2014
BA (Theatre/ Music) at Central Connecticut State University, New Britain, CT, 1993
CERTIFICATIONS & PROFESSIONAL DEVELOPMENT
Prepared Hotel Marketing Plan and News Release for Sales Marketing Class.
Maintain leadership, communications, forecasting, regression and work ethics in MBA classes and team projects.
Conducted Meeting Planning Interview, planned executive event and prepared Business Marketing Plan and Tour
Schedule for MBA projects.
Middlesex County Chamber of Commerce Re-Entry Program; 2010
Portland, CT 06480 • 860- 372-9361• Lisab93@comcast.net • http://www.linkedin.com/in/lisabartolotta

3. LISA M. BARTOLOTA
Portland, CT; 860-372-9361;Lisab93@comcast.net
http://www.linkedin.com/in/lisabartolotta
TECHNICAL PROFICIENCY
Quick Books, Adobe, Roxio, Microsoft Suite, Sim Quick, Crystal Ball
Portland, CT 06480 • 860- 372-9361• Lisab93@comcast.net • http://www.linkedin.com/in/lisabartolotta