The document discusses several topics related to leadership, communication, and motivation. It defines key concepts like vision, leadership traits and styles, barriers to effective communication, and motivation theories. It also compares leadership to management and discusses various theories of motivation including Maslow's hierarchy of needs and Hertzberg's hygiene and motivation factors.

16. Sl No Leadership Management 1 In the absence of leadership Management is devoid of clear ends 2 Leaders do the right things. Managers do things right. 3 Leadership sets the style and tone for achieving a vision and motivates people to sacrifice for the attainment of the vision. Management is the tactical process of executing and achieving the mission. 4 Leader is responsible for vision and how it relates to each person. Management’s concern lie with the details and the day to day grind without which a vision can't become a reality. 5 Lead people. You manage things.

18. Organizational Communication Flows Upward Information Downward Instructions Directives Coordination Horizontal Managing Communication Within Diverse Organizations

26. Maslow’s Hierarchy of Needs

32. Motivating with the Basics Motivating with Equity Theory Motivating with Expectancy Theory Motivating with Reinforcement Theory Motivating with Goal-Setting Theory