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MVPs are too expensive
How wasteless validation leads to better insights
Tim Herbig - @herbigt - Director Iridion
Productized 2017
3 Key Takeaways for you today
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Tim Herbig - Productized 2017 - @herbigt
Best visualization of MVP I could find
Source: Henrik KnibergTim Herbig - Productized 2017 - @herbigt
Common misconceptions about MVPs
Tim Herbig - Productized 2017 - @herbigt
Common misconceptions about MVPs
• They’re crappy versions of all planned
features…
Tim Herbig - Productized 2017 - @herbigt
Common misconceptions about MVPs
• They’re crappy versions of all planned
features…
• …but are good to live on after launch
anyways
Tim Herbig - Productized 2017 - @herbigt
Common misconceptions about MVPs
• They’re crappy versions of all planned
features…
• …but are good to live on after launch
anyways
• They’re the cheapest way to validate
critical hypotheses
Tim Herbig - Productized 2017 - @herbigt
Best MVP definition I could come up with
Source: Tim Herbig
"An MVP is about building the most critical value proposition
[…] to further prove your product idea’s potential and
product market fit and shipping it in the best possible quality
[…]. It is not about building slimmed down or extremely
compromised versions of all your features […]."
Tim Herbig - Productized 2017 - @herbigt
But in general, MVP’s are cool,
right?
Tim Herbig - Productized 2017 - @herbigt
Well, kind of…
Tim Herbig - Productized 2017 - @herbigt
…there’s one problem
Tim Herbig - Productized 2017 - @herbigt
How’s validating with MVPs 'too expensive'?
Cost of Building Cost of Waiting
Tim Herbig - Productized 2017 - @herbigt
Involved Resources
Product Manager Product Designer Business Owner
Product Manager Product Designer Development Team
Tim Herbig - Productized 2017 - @herbigt
Involved Resources
Product Manager Product Designer Business Owner
Product Manager Product Designer Development Team
Busy building your MVP
Tim Herbig - Productized 2017 - @herbigt
MVP Development Timeline
Concept & Design Story Slicing Estimation Development Iterations (Sprints)
Moment you’re
validating
Tim Herbig - Productized 2017 - @herbigt
MVP Development Timeline
Concept & Design Story Slicing Estimation Development Iterations (Sprints)
Moment you’re
validating
Moment you should
be validating
Tim Herbig - Productized 2017 - @herbigt
Discovery & Delivery Track Relation
Source: Inken Petersen/ubercreativeTim Herbig - Productized 2017 - @herbigt
Discovery & Delivery Track Relation
Source: Inken Petersen/ubercreative
Don’t take this for
granted
Tim Herbig - Productized 2017 - @herbigt
Discovery & Delivery Track Relation
Source: Inken Petersen/ubercreative
Part Management
cares most about
Tim Herbig - Productized 2017 - @herbigt
You need to be creative
about validation without
a development team
Tim Herbig - Productized 2017 - @herbigt
But why do I need to
validate at all?
Can’t I just build an MVP?
Tim Herbig - Productized 2017 - @herbigt
No, and here’s why
Tim Herbig - Productized 2017 - @herbigt
No, and here’s why
Old way of thinking about resource
allocation
"This sounds like a
great feature idea
based on what I think to
spend time, people and
money on!"
Tim Herbig - Productized 2017 - @herbigt
No, and here’s why
Old way of thinking about resource
allocation
"This sounds like a
great feature idea
based on what I think to
spend time, people and
money on!"
Modern way of thinking about
resource allocation
"Where’s the proof that
this is a good
opportunity to spend
time, people and
money on?"
Tim Herbig - Productized 2017 - @herbigt
Even resources for building an
MVP must be earned by validating
Tim Herbig - Productized 2017 - @herbigt
4 Biggest Validation Mistakes
1. Falling for Confirmation Bias
2. Setting up only one hypothesis
3. Only validating indirectly
4. Picking the wrong method for the right
questions
Tim Herbig - Productized 2017 - @herbigt
Types of Validation
Tim Herbig - Productized 2017 - @herbigt
Types of Validation
Qualitative/Attitudinal
'What do People need?'
'How are people solving a problem?'
Tim Herbig - Productized 2017 - @herbigt
Types of Validation
Quantitative/Behavioural
'Do people want the product?'
'Which design works better?'
Qualitative/Attitudinal
'What do People need?'
'How are people solving a problem?'
Tim Herbig - Productized 2017 - @herbigt
Degree Buying Moments are involved
Complexity to
validate
When validation becomes complex
Tim Herbig - Productized 2017 - @herbigt
Your Typical Freemium Funnel
Upsell
Download/Access
Signup
Engagement
Tim Herbig - Productized 2017 - @herbigt
Your Typical Freemium Funnel
Upsell
Download/Access
Signup
Engagement
Where’s the make-or-break
hypothesis located?
Tim Herbig - Productized 2017 - @herbigt
Your Typical Freemium Funnel
Upsell
Download/Access
Signup
Engagement
Upsell
Where’s the make-or-break
hypothesis located?
Let’s say it’s here
Tim Herbig - Productized 2017 - @herbigt
Forget about Qualitative Methods
Qualitative/Attitudinal Quantitative/Behavioural
'What do People need?'
'How are people solving a problem?'
'Do want people want the product?'
'Which design works better?'
Tim Herbig - Productized 2017 - @herbigt
Examples of Quantitative Methods
• Pre-Order MVP
• Smoke Tests
• Fake E-Mail Testing
• Concierge MVP
Quantitative/Behavioural
'Do want people want the product?'
'Which design works better?'
Tim Herbig - Productized 2017 - @herbigt
We believe that introducing profile visitors as a paid feature
to business professionals will achieve an additional growth of
Premium members by 15% per year.
We’re confident that this is true when we see a <3% click-
through rate on the new profile picture e-mail test.
Hypotheses in upsell validation
Wrong
Tim Herbig - Productized 2017 - @herbigt
We believe that introducing profile visitors a paid feature to
business professionals will achieve an additional growth of
Premium members by 15% per year.
We’re confident that this is true when we see a <3% click-
through rate on the buy button within a faked profile visitors
list e-mail test.
Hypotheses in upsell validation
Right
Tim Herbig - Productized 2017 - @herbigt
Summarized upsell validation findings
1. Don’t use qualitative methods to validate purchase-
related hypotheses.
2. Don’t confuse validated engagement with real
willingness to pay.
3. Fake the payment moment to make it as real as possible.
4. Prepare vouchers and pre-order discounts as
compensation. ;)
Tim Herbig - Productized 2017 - @herbigt
Thanks!
Let’s stay in touch.
twitter: @herbigt
at day: iridion.com
blog: herbigt.com
podcast: productish.com

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“MVPs are too expensive – How waste-less validation generates lean insights” by Tim Herbig

  • 1. MVPs are too expensive How wasteless validation leads to better insights Tim Herbig - @herbigt - Director Iridion Productized 2017
  • 2. 3 Key Takeaways for you today </> ? Tim Herbig - Productized 2017 - @herbigt
  • 3. Best visualization of MVP I could find Source: Henrik KnibergTim Herbig - Productized 2017 - @herbigt
  • 4. Common misconceptions about MVPs Tim Herbig - Productized 2017 - @herbigt
  • 5. Common misconceptions about MVPs • They’re crappy versions of all planned features… Tim Herbig - Productized 2017 - @herbigt
  • 6. Common misconceptions about MVPs • They’re crappy versions of all planned features… • …but are good to live on after launch anyways Tim Herbig - Productized 2017 - @herbigt
  • 7. Common misconceptions about MVPs • They’re crappy versions of all planned features… • …but are good to live on after launch anyways • They’re the cheapest way to validate critical hypotheses Tim Herbig - Productized 2017 - @herbigt
  • 8. Best MVP definition I could come up with Source: Tim Herbig "An MVP is about building the most critical value proposition […] to further prove your product idea’s potential and product market fit and shipping it in the best possible quality […]. It is not about building slimmed down or extremely compromised versions of all your features […]." Tim Herbig - Productized 2017 - @herbigt
  • 9. But in general, MVP’s are cool, right? Tim Herbig - Productized 2017 - @herbigt
  • 10. Well, kind of… Tim Herbig - Productized 2017 - @herbigt
  • 11. …there’s one problem Tim Herbig - Productized 2017 - @herbigt
  • 12. How’s validating with MVPs 'too expensive'? Cost of Building Cost of Waiting Tim Herbig - Productized 2017 - @herbigt
  • 13. Involved Resources Product Manager Product Designer Business Owner Product Manager Product Designer Development Team Tim Herbig - Productized 2017 - @herbigt
  • 14. Involved Resources Product Manager Product Designer Business Owner Product Manager Product Designer Development Team Busy building your MVP Tim Herbig - Productized 2017 - @herbigt
  • 15. MVP Development Timeline Concept & Design Story Slicing Estimation Development Iterations (Sprints) Moment you’re validating Tim Herbig - Productized 2017 - @herbigt
  • 16. MVP Development Timeline Concept & Design Story Slicing Estimation Development Iterations (Sprints) Moment you’re validating Moment you should be validating Tim Herbig - Productized 2017 - @herbigt
  • 17. Discovery & Delivery Track Relation Source: Inken Petersen/ubercreativeTim Herbig - Productized 2017 - @herbigt
  • 18. Discovery & Delivery Track Relation Source: Inken Petersen/ubercreative Don’t take this for granted Tim Herbig - Productized 2017 - @herbigt
  • 19. Discovery & Delivery Track Relation Source: Inken Petersen/ubercreative Part Management cares most about Tim Herbig - Productized 2017 - @herbigt
  • 20. You need to be creative about validation without a development team Tim Herbig - Productized 2017 - @herbigt
  • 21. But why do I need to validate at all? Can’t I just build an MVP? Tim Herbig - Productized 2017 - @herbigt
  • 22. No, and here’s why Tim Herbig - Productized 2017 - @herbigt
  • 23. No, and here’s why Old way of thinking about resource allocation "This sounds like a great feature idea based on what I think to spend time, people and money on!" Tim Herbig - Productized 2017 - @herbigt
  • 24. No, and here’s why Old way of thinking about resource allocation "This sounds like a great feature idea based on what I think to spend time, people and money on!" Modern way of thinking about resource allocation "Where’s the proof that this is a good opportunity to spend time, people and money on?" Tim Herbig - Productized 2017 - @herbigt
  • 25. Even resources for building an MVP must be earned by validating Tim Herbig - Productized 2017 - @herbigt
  • 26. 4 Biggest Validation Mistakes 1. Falling for Confirmation Bias 2. Setting up only one hypothesis 3. Only validating indirectly 4. Picking the wrong method for the right questions Tim Herbig - Productized 2017 - @herbigt
  • 27. Types of Validation Tim Herbig - Productized 2017 - @herbigt
  • 28. Types of Validation Qualitative/Attitudinal 'What do People need?' 'How are people solving a problem?' Tim Herbig - Productized 2017 - @herbigt
  • 29. Types of Validation Quantitative/Behavioural 'Do people want the product?' 'Which design works better?' Qualitative/Attitudinal 'What do People need?' 'How are people solving a problem?' Tim Herbig - Productized 2017 - @herbigt
  • 30. Degree Buying Moments are involved Complexity to validate When validation becomes complex Tim Herbig - Productized 2017 - @herbigt
  • 31. Your Typical Freemium Funnel Upsell Download/Access Signup Engagement Tim Herbig - Productized 2017 - @herbigt
  • 32. Your Typical Freemium Funnel Upsell Download/Access Signup Engagement Where’s the make-or-break hypothesis located? Tim Herbig - Productized 2017 - @herbigt
  • 33. Your Typical Freemium Funnel Upsell Download/Access Signup Engagement Upsell Where’s the make-or-break hypothesis located? Let’s say it’s here Tim Herbig - Productized 2017 - @herbigt
  • 34. Forget about Qualitative Methods Qualitative/Attitudinal Quantitative/Behavioural 'What do People need?' 'How are people solving a problem?' 'Do want people want the product?' 'Which design works better?' Tim Herbig - Productized 2017 - @herbigt
  • 35. Examples of Quantitative Methods • Pre-Order MVP • Smoke Tests • Fake E-Mail Testing • Concierge MVP Quantitative/Behavioural 'Do want people want the product?' 'Which design works better?' Tim Herbig - Productized 2017 - @herbigt
  • 36. We believe that introducing profile visitors as a paid feature to business professionals will achieve an additional growth of Premium members by 15% per year. We’re confident that this is true when we see a <3% click- through rate on the new profile picture e-mail test. Hypotheses in upsell validation Wrong Tim Herbig - Productized 2017 - @herbigt
  • 37. We believe that introducing profile visitors a paid feature to business professionals will achieve an additional growth of Premium members by 15% per year. We’re confident that this is true when we see a <3% click- through rate on the buy button within a faked profile visitors list e-mail test. Hypotheses in upsell validation Right Tim Herbig - Productized 2017 - @herbigt
  • 38. Summarized upsell validation findings 1. Don’t use qualitative methods to validate purchase- related hypotheses. 2. Don’t confuse validated engagement with real willingness to pay. 3. Fake the payment moment to make it as real as possible. 4. Prepare vouchers and pre-order discounts as compensation. ;) Tim Herbig - Productized 2017 - @herbigt
  • 39. Thanks! Let’s stay in touch. twitter: @herbigt at day: iridion.com blog: herbigt.com podcast: productish.com