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HOW TO PERSONALIZE
CONTENT EXPERIENCES
AT SCALE FOR ABM
#CONEX
@uberflip | #conex
What is a
content experience?
A content experience occurs
wherever and whenever anyone
encounters your content.
What is Content Experience?
@uberflip | #conex
Content experiences
occur at every stage of
your ABM funnel.
What is Content Experience?
Identify
Expand
Engage
Advocate
Measure
@uberflip | #conex
Identify
Expand
Engage
Advocate
Measure
Phone Outreach
Targeted Ad Campaigns
Event Marketing
Content Marketing
Personalized Email/Social Outreach
@uberflip | #conex
@uberflip | #conex
The way we experience
content matters!
@uberflip | #conex
@uberflip | #conex
@uberflip | #conex
@uberflip | #conex
Nostalgic? Yes!
Scaleable? No
@uberflip | #conex
People increasingly expect a
personalized experience.
The
Effect
@uberflip | #conex
What do we
expect today?
@uberflip | #conex
Curated lists
@uberflip | #conex
Curated lists
@uberflip | #conex
Content by topic
@uberflip | #conex
Content by topic
@uberflip | #conex
Tailored to
expectations
@uberflip | #conex
Tailored to
expectations
@uberflip | #conex
AI Powered
Streams Tragically Hip
Neil Young
Feist
Drake
Justin Bieber
The Weeknd
Leonard Cohen
Alessia Cara
@uberflip | #conex
Has more than
100 million users
& 30 million songs
@uberflip | #conex
What does this mean
for marketers?
@uberflip | #conex
Marketers need to
align their marketing journeys
with consumer expectations.
@uberflip | #conex
What does this mean for marketers?
of B2B marketers anticipate they will
create more content in 2018 vs 2017
70% — 2017 Benchmarks, Budgets, and Trends—North America, 2017 Content Marketing Institute
@uberflip | #conex
What does this mean for marketers?
of content churned out by B2B marketing
departments today sits unused.
60–70% — 2014 SiriusDecisions
CMA Pipecon
buyers weighing in
and ABM is on the rise6.8 —Gartner (CEB)
What does this mean for marketers?
@uberflip | #conex
CMA Pipecon
The average number of assets
downloaded before making a
purchasing decision7.0 — IDG 2017 Customer Engagement Research
What does this mean for marketers?
@uberflip | #conex
@uberflip | #conex
Our traditional
approach
doesn’t scale
CMA Pipecon
@uberflip | #conex
We need to
align content
at every stage
of the buyer
journey
Resource
Center
Account-Based
Marketing
Campaigns
& Microsites
Knowledge
Base
Tailored
Content Hub
Account
Management
Prospecting
& ABS
Pipeline
Acceleration
@cmicontent | intelcontent
— DJ Mikey Da Roza
The best DJs are able to read their audience. They have to be able
to know what track to play to engage them… and then how to lead
them on a journey to where you want them to be. Essentially DJ’s
have to be experts at empathy.
— DJ Mikey Da Roza
Marketers are DJs
@cmicontent | intelcontent@uberflip | #conex
We Need a Framework to
Start Marketing
Our Content
— at scale?
CMA Pipecon #conex@uberflip | #conex
@uberflip | #conex
Personalizing Content at Scale:
Organize Your Content
Create Experiences
Personalize the Marketing & Distribution
1
2
3
@cmicontent | intelcontent
Randy Frisch
CMO & Co-Founder at Uberflip
@randyfrisch
ubrflp.in/randyfrisch

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How to Personalize Content at Scale for ABM [Virtual ABM Summit]

Editor's Notes

  1. you and Jenny have a real problem on your hand… you know what though? It’s even more of a problem in marketing almost 7 people will weigh in on deciding if to buy your product or service - how do you cater to all of them??
  2. Doesn’t need to change.
  3. I think this slide looks fine, but open to any design changes you think are necessary.
  4. I think this slide looks fine, but open to any design changes you think are necessary.
  5. Doesn’t need to change.
  6. randy
  7. randy
  8. randy
  9. randy
  10. The new standard of B2B success is based on how well a company uses personalization, coupled with a content experience to find, nurture and and retain customers.
  11. CONTENT EXPERIENCE WINS
  12. https://9to5mac.com/2016/06/20/spotify-apple-music-users/
  13. you and Jenny have a real problem on your hand… you know what though? It’s even more of a problem in marketing almost 7 people will weigh in on deciding if to buy your product or service - how do you cater to all of them??
  14. Add Logos — set context to those expectations Amazon, Netflix, Spotify, Nike. Before and After: Blockbuster — Netflix, Walmart — Amazon, Starbucks — Nescafe, Agassi Tennnis Shoe — Nike.
  15. Trying to figure out who those 7 people are. I’ trying to figure out who those 7 people are… if you want to tell me know that would be great (hahaha) Let’s talk about some of the people that are weighing to buy your solution Persona discovery
  16. Trying to figure out who those 7 people are. I’ trying to figure out who those 7 people are… if you want to tell me know that would be great (hahaha) Let’s talk about some of the people that are weighing to buy your solution Persona discovery
  17. you and Jenny have a real problem on your hand… you know what though? It’s even more of a problem in marketing almost 7 people will weigh in on deciding if to buy your product or service - how do you cater to all of them??
  18. Stop investing in writing more content, and start investing in the experience in which your content is leveraged
  19. Final slide