Munish Kaushal is a customer-oriented professional with over 3 years of experience as an Account Manager handling IT infrastructure projects. He has expertise in solutions such as data center services, cloud computing, routing and switching, and MPLS. His core responsibilities include identifying business opportunities, requirements gathering, solution design, vendor management, and ensuring project delivery within deadlines. He is proficient in networking technologies and holds certifications in CCNA and F5 load balancing.

1. MUNISH KAUSHAL Mobile No.: 8447040954
E-Mail: hear2mester@gmail.com
engg_munish@yahoo.co.in
Career Objective: To take a challenging post for understanding business change needs, assessing the impact of those
changes, capturing, analysing and documenting requirements and then supporting the communication
and delivery of those requirements with relevant parties.
PROFILE SUMMARY
 A customer oriented, multitask professional with excellent analytical and logical skills possesses rich experience of 3+
years as an Account Manager in IT Infrastructure Solutions and services domain.
 Handling turnkey projects and deep understanding of end to end project execution and delivery within a given
deadline.
 Well versed knowledge of IT Infrastructure and Data centre solutions and services, Routing and Switching, Cloud
Computing, IT Project Management, Internet lease line, MPLS, LAN/WAN, ERP Concept and B2B marketing.
 Expert in identifying the customer requirements, analyze and integrate the IT solutions with their business need.
 Abilities in handling multiple priorities, with a bias for action and a genuine interest in professional development.
 Dedicated and highly ambitious to achieve personal as well as organizational goals.
PROFESSIONAL EXPERIENCE
SIFY TECHNOLOGY LTD.
Position: Account Manager – Enterprise
Duration: October 2014 to till date
Brief: Account Management, Proposals and Presentations, Internet lease line ,MPLS, Application Integration,
Data Centre services, Cloud Services, LAN/WAN(Routing, Switching and Security solutions), Vendor Management,
Customer Relationship Management, Negotiations, Conflict management, Sales cycle.
Key Responsibilities:
• Identify the new business opportunities by offering end to end IT infrastructure solutions and Data Centre
Solutions like Business continuity planning, Application Integration, Data Centre services, Routing and
Switching, Network Security, Cloud Services, Network Virtualization, DC Built, Internet Lease line, MPLS etc.
• Responsible for handling various activities of the project like information gathering, analysing, documenting
business requirements.
• Discussion on IT Infrastructure Solutions and services at CXO level and top management to freeze and execute
best possible solutions by comparing with best practices.
• Responsible to educate the customer on all major OEM’s and in-house product solutions and services (Cisco, HP,
F5 etc.), Solution discussion, price negotiation, coordination between OEM and customer and closing.
• Coordinate with top management in understanding different business process, and functionality in depth.
• Negotiation with vendors and customers to close the deal with good margins.
• Monitor and track all the deliverables to execute the end to end projects within a given time frame.
PC SOLUTIONS PVT LTD.
Position: Account Manager – IT Infrastructure Solutions and services
Duration: December 2011 to October 2014
Brief: Account Management, Proposals and Presentations, IT Project management and execution, Customer
Relationship Management, Negotiations, Conflict management, Vendor management, Sales cycle.

2. Key Responsibilities:
• Identify and execute the business opportunities in terms of Business continuity planning, Network Virtualization,
Network Security, Link or Application Load balancing like F5, WAN acceleration like Riverbed, Switching and
Routing and other IT Infrastructure opportunities.
• Responsible for handling various activities of the project like information gathering, analysing business
requirements.
• Acted as single point of contact between Project Management and appropriate IT groups from solution planning,
sizing, to fulfillment the customer requirement and their business needs.
• Coordinate with top management in understanding different process plans, business process, and functionality in
depth.
• Do negotiation with vendors and OEM’s for best pricing to close the deal with good margins.
• Do negotiation at customer end for final closure of requirement.
• Develop proposals and presentations by analysing the requirements of the client.
• Track and execute any pending deliverables or products to meet committed deadlines.
• Provide high level estimates for products/services.
• Maintaining relationship with existing clients and developing new clients.
• Maintain up-to-date information on all customer interactions in the CRM database.
Tools Used: Sales force automation (SFA), CRM
OUTLINE SYSTEMS INDIA PVT LTD.
Position: Pre-Sales Business Development Executive
Duration: July 2011 to November 2011
Brief: Working on RFP’s, Leads generation, Brochures and Case Study.
Roles and Responsibilities:
• To generate Business-to-Business leads.
• Studying requirements given by the clients and analyzing the requirement specifications, responding to RFP/RFI.
• Coordinate between Project Manager and the production team.
• Implementing the agreed day to day action plans to the agreed standards and deadlines.
• Taking responsibility for the effective flow of information between team members, participants in project
activities.
• Prepare case studies.
• Done various other duties as needed and as assigned.
Tools Used: Microsoft CRM Dynamics 2011, Microsoft Visio 2011
SIGNIFICANT PROJECTS
Project: Data Centre Built (Non-IT and IT)
Brief : Customer was coming up with unique research cum education institute for which they require
to
build complete data centre along with IT equipments.
Roles and responsibilities:
• Handled complete turnkey project and ensure on time delivery of project and manage the project plan.
• Escalate any site and project issues to internal management and provide regular reports on project status to
reporting manager.
• Manage any variation and change require during project implementation.
• Escalation of customer and project issues to project manager and be responsible to ensure its closure.
• Responsible for managing the third party service providers during project implementation.
• Ensure that partner delivers on highest services standards and achieves customer satisfaction.
• Ensure the right utilization of the resources.

3. • Conduct weekly meeting with customer and our management to discuss on project status and resolve any pending
tasks or conflicts.
• Coordination between customer, third party partners and internal team to successfully deliver the project.
• Do the site survey along with technical team to ensure compete LAN and WLAN setup should be done properly
and up- running in a given time period.
Project: Data Centre Built (Non-IT and IT)
Brief : Customer was coming up with new 300users setup for which they require new data centre
build
along with complete LAN, WLAN and IT Infrastructure setup.
Roles and responsibilities:
• Responsible to handle the complete project and deliver as per customer’s global standard.
• Escalation of customer and project issues to project manager and be responsible to ensure its closure.
• Responsible to have discussion aligns with our team and customer to freeze IT solutions and their execution plan.
• Identify the improvements needed, document it and communicate to the respective owners and stake holders
• Escalate any site and project issues to internal management and provide regular reports on project status to
reporting manager
• Responsible for managing the third party service providers during project implementation.
• Ensure to achieve project milestones within a given period of time.
• Monitor project delivery and utilization of the resources.
• Responsible to position the Access points at a right position so that able to cater the whole premises.
• Taking all the factors into consideration which would ensure the security of data centre.
TECHNICAL SKILLS
 Technology and solutions: CCNA, Cisco and HP networking solutions and services certified , F5 Load Balancing
 Language: Basics of C++
 Application Packages: MS Office 2007/10
ACADEMIC CREDENTIALS
 MBA (IT & Marketing) from Thapar University, Patiala with CGPA 7.05 out of 10 in 2011.
 B.TECH (Electronics and Communication) from Punjab Technical University, Jalandhar with 68% in 2009.
 12th
from PSEB with 71.77% in 2005.
 10th
from PSEB with 66.77% in 2002
PROFESSIONAL ENHANCEMENT SCHEDULES
MBA Summer Internship
Organization: PepsiCo India Holding Ltd (Frito Lay Division), Gurgaon
Duration: May’10 – Jul’10 (2 months)
Title: STUDY OF DEMAND PLANNING AND FORECASTING
Role: As Trainee, involved in:
- To study the demand planning process.
- To study the forecasting techniques using in PepsiCo.
- To find out the forecasting errors and accuracy.
- To study the sales and distribution network of PepsiCo.
Research Project and Presentations in MBA

4.  Dissertation – Role of Business Intelligence in Churn Management
 Data Warehouse & Data Mining – Oracle Business Intelligence Enterprise Edition and Data Match 2010
 PERSONALITY TRAITS
 Self-motivated and leadership skills
 Ability to make people understand and convince them.
 Ability to work in team as well as individual.
 Ability to produce the best result in pressure situations.
ACHIEVEMENTS
 Awarded with overseas trip by achieving organizational goals and targets.
 Organize an own event “IGNITIA” in ARANYA’09 at THAPAR UNIVERSITY
 Marketing Experience (Promotion and Sponsorship) in “SATURNALIA-2010” at THAPAR UNIVERSITY.
PERSONAL PROFILE
Date of Birth: 27th
October 1986
Languages: English, Hindi & Punjabi
Address: WB-36 Shakkarpur block, Laxmi Nagar, New Delhi
I vouch the authenticity of the above mentioned facts.
Place: New Delhi
Date:
(MUNISH KAUSHAL)