Why making and sharing multiple prototypes
         leads to better design.




  UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Why prototype at all?

●   Helps people summarize ideas
●   Demonstrate progress and expertise
●   Shows implicit design vocabulary
●   Grounds group communication and decision
    making




     UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Web advertisement studies

●   Why multiple prototyping works from a cognitive +
    psychological point of view
●   Why web advertising?
    Quality measurable by quantitative and qualitative
    criteria
●   Parallel Prototyping Leads to Better Design Results,
    More Divergence, and Increased Self-Efficacy
    (Steven P. Dow, Alana Glassco, Jonathan Kass, Melissa Schwarz, Daniel L. Schwartz, and Scott
    R. Klemmer - Stanford University)
    http://hci.stanford.edu/publications/2010/parallel-prototyping/ParallelPrototyping2010.pdf
●   Prototyping Dynamics:
    Sharing Multiple Designs Improves Exploration, Group Rapport, and Results
    (Steven P. Dow, Julie Fortuna, Dan Schwartz, Beth Altringer*, Daniel L. Schwartz, Scott R.
    Klemmer - Stanford HCI Group, *Harvard School of Engineering and Applied Sciences)
    http://www.cs.cmu.edu/~spdow/files/PrototypingDynamics-CHI11.pdf


      UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Study 1: Parallel vs. serial prototyping

●   design web banners for a students-run design
    magazine - 5 prototypes and 1 final ad
●   Serial condition: written critique after each
    prototype
●   Parallel condition: written critique after 3 and
    after 2 more prototypes
●   Measurements: click-through rates, quality
    (experts rating), similarity (independent online
    raters), task-specific self-efficacy

     UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Study 1: Parallel vs. serial prototyping



 serial




 parallel



UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Study 2: Sharing Multiple Designs

●   3 prototypes and 1 final for a student-run aids
    NGO
●   “Share Multiple”: create 3 prototypes and discuss
    with partner
●   “Share Best”: create 3 prototypes and discuss the
    best with partner
●   “Share One”: create and share one ad
●   Separates the effects of producing and sharing
    multiple designs

     UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Study 2: Sharing Multiple Designs
                       Measurements

●   Quantitative like click-through-rates, time spent on
    site, pages visited;
●   Qualitative: quality rating (experts and users),
    similarity rating, group rapport




     UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Quality, Diversity and social factors like self-
efficacy or group rapport increased in create
        and share multiple conditions



                                              Why?




  UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Comparing different solutions helps extracting
                 principles




   UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Comparing leads to a better exploration of the
 design space and therefore more divergent
        solutions and higher quality;




  UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Exposure to examples enhances individual
                exploration.

Other studies: participants are exposed to
anonymous examples → copy ideas in same amount
as generating new ideas




   UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
increases conceptual blending

●   Conceptual blending = general theory of
    cognition. creative thinking process that involves
    blending two or more concepts in the same mental
    space to form new ideas”.
●   assumed to happen in everyday thought and
    language.
●   Examples in design: desktop, trash bin




     UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
increases conceptual blending

highly structured: use a morphological chart to
explore all possible solutions to a multi-dimensional,
non-quantified problem complex. (Fritz Zwicky)




  UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Prevents justifying prior investments → no
investment on one idea, but on creative process




   UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Separation of ego and object


                                                        ●   People give more
                                                            substantive feedback
                                                            on multiple prototypes
                                                        ●   Accept it easier, react
                                                            less negatively.
                                                        ●   Investment in process
                                                            not idea




UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Discussing ideas creates shared ownership




 UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Multiple prototyping creates higher
self-efficacy in design task → better quality




 UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Postponing critique encourages more
               divergence




UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Prevents groupthink

psychological
phenomenon in a
decision-making
group.
Group members try to
minimize conflict and
reach a consensus
decision without
critical evaluation of
alternative ideas or
viewpoints

    UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Some (relevant) causes for groupthink

●   High group cohesiveness = members posess bonds
    linking them together and to the group
●   Lack of neutral leadership
●   No norms for methodological procedures




     UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Experts can strategically explore promising
        subsets of the design space


                                                       ●   Experts created less
                                                           diverse designs, but
                                                           quality was higher
                                                       ●   Can mentally simulate
                                                           design moves and
                                                           consequences
                                                       ●   Can rapidly construct
                                                           combinations


 UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Conclusion & Discussion

●   What does this mean for iterating design?
●   Many prototypes on cost of refining one?
●   What does this mean for real life work conditions?




     UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
Contact Info

www.sarahpoetzelsberger.net
@sarahpoetze




   UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger

Multiple-prototypes-UxcampVienna2012

  • 1.
    Why making andsharing multiple prototypes leads to better design. UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 2.
    Why prototype atall? ● Helps people summarize ideas ● Demonstrate progress and expertise ● Shows implicit design vocabulary ● Grounds group communication and decision making UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 3.
    Web advertisement studies ● Why multiple prototyping works from a cognitive + psychological point of view ● Why web advertising? Quality measurable by quantitative and qualitative criteria ● Parallel Prototyping Leads to Better Design Results, More Divergence, and Increased Self-Efficacy (Steven P. Dow, Alana Glassco, Jonathan Kass, Melissa Schwarz, Daniel L. Schwartz, and Scott R. Klemmer - Stanford University) http://hci.stanford.edu/publications/2010/parallel-prototyping/ParallelPrototyping2010.pdf ● Prototyping Dynamics: Sharing Multiple Designs Improves Exploration, Group Rapport, and Results (Steven P. Dow, Julie Fortuna, Dan Schwartz, Beth Altringer*, Daniel L. Schwartz, Scott R. Klemmer - Stanford HCI Group, *Harvard School of Engineering and Applied Sciences) http://www.cs.cmu.edu/~spdow/files/PrototypingDynamics-CHI11.pdf UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 4.
    Study 1: Parallelvs. serial prototyping ● design web banners for a students-run design magazine - 5 prototypes and 1 final ad ● Serial condition: written critique after each prototype ● Parallel condition: written critique after 3 and after 2 more prototypes ● Measurements: click-through rates, quality (experts rating), similarity (independent online raters), task-specific self-efficacy UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 5.
    Study 1: Parallelvs. serial prototyping serial parallel UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 6.
    Study 2: SharingMultiple Designs ● 3 prototypes and 1 final for a student-run aids NGO ● “Share Multiple”: create 3 prototypes and discuss with partner ● “Share Best”: create 3 prototypes and discuss the best with partner ● “Share One”: create and share one ad ● Separates the effects of producing and sharing multiple designs UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 7.
    Study 2: SharingMultiple Designs Measurements ● Quantitative like click-through-rates, time spent on site, pages visited; ● Qualitative: quality rating (experts and users), similarity rating, group rapport UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 8.
    Quality, Diversity andsocial factors like self- efficacy or group rapport increased in create and share multiple conditions Why? UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 9.
    Comparing different solutionshelps extracting principles UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 10.
    Comparing leads toa better exploration of the design space and therefore more divergent solutions and higher quality; UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 11.
    Exposure to examplesenhances individual exploration. Other studies: participants are exposed to anonymous examples → copy ideas in same amount as generating new ideas UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 12.
    increases conceptual blending ● Conceptual blending = general theory of cognition. creative thinking process that involves blending two or more concepts in the same mental space to form new ideas”. ● assumed to happen in everyday thought and language. ● Examples in design: desktop, trash bin UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 13.
    increases conceptual blending highlystructured: use a morphological chart to explore all possible solutions to a multi-dimensional, non-quantified problem complex. (Fritz Zwicky) UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 14.
    Prevents justifying priorinvestments → no investment on one idea, but on creative process UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 15.
    Separation of egoand object ● People give more substantive feedback on multiple prototypes ● Accept it easier, react less negatively. ● Investment in process not idea UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 16.
    Discussing ideas createsshared ownership UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 17.
    Multiple prototyping createshigher self-efficacy in design task → better quality UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 18.
    Postponing critique encouragesmore divergence UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 19.
    Prevents groupthink psychological phenomenon ina decision-making group. Group members try to minimize conflict and reach a consensus decision without critical evaluation of alternative ideas or viewpoints UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 20.
    Some (relevant) causesfor groupthink ● High group cohesiveness = members posess bonds linking them together and to the group ● Lack of neutral leadership ● No norms for methodological procedures UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 21.
    Experts can strategicallyexplore promising subsets of the design space ● Experts created less diverse designs, but quality was higher ● Can mentally simulate design moves and consequences ● Can rapidly construct combinations UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 22.
    Conclusion & Discussion ● What does this mean for iterating design? ● Many prototypes on cost of refining one? ● What does this mean for real life work conditions? UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger
  • 23.
    Contact Info www.sarahpoetzelsberger.net @sarahpoetze UxCamp 2012 - Why creating and sharing multiple prototypes leads to better design. - Sarah Pötzelsberger