Design Thinking / Agile UX
Workshop Resources
Leaning Lunch Talk
Oct 19, 2016
2
Agenda
Today’s Agenda: 12:15 AM
12:20 AM
12:30 PM
12:35 PM
12:40 PM
12:45 PM
12:50 PM
Brief Design History
Design Thinking Collective
Knowledge & Experience
Workshop Exercises: 100YRS-IP
Agile methodology
100 YRS POV : Why it matters
Books & Q & A
3
“Design is thinking made visual”
- Saul Bass
3
“Design is thinking made visual”
- Saul Bass
4
Title Page
Short History
How we got here
A BRIEF DESIGN HISTORY LESSON
5
1890’s 1920’s	&	30’s		 1940	-	1960’s	 1980’s 2000’s 2020’s…
Arts	&	Cra4s		
Movement	
Applied	Arts	&	
Design	
Commercial	Arts	
&	Design	
Computer	Arts	
&	Design
Media	Arts	
&	Design
VR	Arts	&	
Design
A BRIEF DESIGN HISTORY LESSON
5
1890’s 1920’s	&	30’s		 1940	-	1960’s	 1980’s 2000’s 2020’s…
Arts	&	Cra4s		
Movement	
Applied	Arts	&	
Design	
Commercial	Arts	
&	Design	
Computer	Arts	
&	Design
Media	Arts	
&	Design
VR	Arts	&	
Design
DESIGN THINKING SOLVED HUMAN NEEDS
Anyone know who this is?
A HISTORY LESSON
6
Ran the Cooper Hewitt
Anyone know who this is?
A HISTORY LESSON
6
Ran the Cooper Hewitt
Anyone know who this is?
Father of Interaction Design
A HISTORY LESSON
6
Ran the Cooper Hewitt
Anyone know who this is?
Father of Interaction Design
A HISTORY LESSON
6
Co-Founder of IDEO
Ran the Cooper Hewitt
Anyone know who this is?
Father of Interaction Design
A HISTORY LESSON
6
Co-Founder of IDEO
Ran the Cooper Hewitt
Bill Moggridge
Anyone know who this is?
Father of Interaction Design
A HISTORY LESSON
6
Co-Founder of IDEO
Ran the Cooper Hewitt
Bill Moggridge
William Grant "Bill" Moggridge, RDI (25 June 1943 – 8 September 2012) was a British
designer, author and educator who cofounded the design company IDEO[3] and was
director of the Cooper-Hewitt, National Design Museum in New York.[4] He was a
pioneer in adopting a human-centred approach in design, and championed interaction
design as a mainstream design discipline (he is given credit for coining the term). Among
his achievements, he designed the first laptop computer, the GRiD Compass,[5] was
honoured for Lifetime Achievement from the National Design Awards,[6] and given the
Prince Philip Designers Prize.
Anyone know who this is?
Father of Interaction Design
A HISTORY LESSON
6
Co-Founder of IDEO
Ran the Cooper Hewitt
Bill Moggridge
William Grant "Bill" Moggridge, RDI (25 June 1943 – 8 September 2012) was a British
designer, author and educator who cofounded the design company IDEO[3] and was
director of the Cooper-Hewitt, National Design Museum in New York.[4] He was a
pioneer in adopting a human-centred approach in design, and championed interaction
design as a mainstream design discipline (he is given credit for coining the term). Among
his achievements, he designed the first laptop computer, the GRiD Compass,[5] was
honoured for Lifetime Achievement from the National Design Awards,[6] and given the
Prince Philip Designers Prize.
Anyone know who this is?
Father of Interaction Design
A HISTORY LESSON
6
"If there is a simple,
easy principle that
binds everything I have
done together, it is my
interest in people and
their relationship to
things."
Co-Founder of IDEO
7
Evangelized Design Thinking to Corporate America
7
Evangelized Design Thinking to Corporate America
Tim Brown
7
Evangelized Design Thinking to Corporate America
Tim Brown David Kelley
7
Evangelized Design Thinking to Corporate America
Bill
Moggridge
Tim Brown David Kelley
7
Evangelized Design Thinking to Corporate America
Bill
Moggridge
Tim Brown Mike NuttallDavid Kelley
7
Evangelized Design Thinking to Corporate America
Bill
Moggridge
Tim Brown Mike NuttallDavid Kelley
7
Evangelized Design Thinking to Corporate America
Bill
Moggridge
Tim Brown Mike NuttallDavid Kelley
Rodger
Martin
7
Evangelized Design Thinking to Corporate America
Bill
Moggridge
Tim Brown Mike NuttallDavid Kelley
Rodger
Martin
IDEO FOUNDERS = STANFORD D-SCHOOL
8
The shifting role of design in business from noun to verb, where
design can be used as a differentiator to respond to changing
trends and consumer behaviors, while gaining competitive
advantage that ultimately impacts bottom-line and drives
business growth.
Businesses are beginning to realize the necessity of design as a
value creation capability to complement its existing value
management capability.
DesignBusiness DesignBusiness
Design as Design as
9
Title Page
Design Thinking
A quick overview
10
Design Thinking
11
Design Thinking in Action
Question
04030201 05
Empathize Create
Research
Discover
Inspire
Define
Segments
Empathize
Beliefs
Behaviors
Define
Differentiate
Focus
Relate
Identify
Voice
Sketch
Iterate
Synthesize
Insight
Innovate
Pathfinding
Draft a shared understanding
of the project goals and step
back from the brief to gain
clarity and get to the heart of
the matter.
Understand your audience
and what they need and
want. Empathize with their
needs, wants and
aspirations.
Align and define the problem
at hand along with framing
the issues for our users.
Identify and flush out the
essence and purpose of the
brand and brand voice.
Formulate a direction and a
point of view around what to
focus on and clearly define
next steps.
IdeateStrategize
Our Time in Denver
ARCHITECTURE - DESIGN / BUILD
12
Design Thinking has learned from other industries and applied
itself to primary software
ARCHITECTURE - DESIGN / BUILD
13
THE DOUBLE DIAMOND PROCESS
14
THE “I” WORD
15
Design Thinking has a human centered goal that leads to Innovation
16
Title Page
Agile + UX
A quick overview
17
Conceptual Projects
18
Conceptual Projects
Less Iterative
More Iterative
19
Team Agile Framework
AGILE METHOD AS HOUSEKEEPING
20
21
Agile Methodology
Agile
Aspects
22
Title Page
Design Thinking / Agile
Workshops
A quick overview
23
How We Arrived at
Our Workshop Outcomes
COLLABORATE
WORKED TOGETHER IN GROUPS TO TO ARRIVE
AT EMERGING SOLUTIONS AND INSIGHTS
PRESENT
EACH GROUP PRESENTED THE RATIONALE
AROUND THE IDEAS THEY CREATED
VOTE
ENTIRE WORKSHOP HAD A CHANCE TO VOTE
ON THE BEST IDEAS
Design Thinking Workshops
DESIGN THINKING WORKSHOP EXERCISES
24
FAMILIAR EXERCISES
25
FAMILIAR EXERCISES
26
UX / DESIGN THINKING EXERCISES
27
A HUNDRED YEAR LOCATION
28
18 + WORKSHOP EXERCISES
29
30
Title Page
Design Thinking
+ Agile
A quick overview
DESIGN THINKING + AGILE
31
Design Product
DESIGN THINKING AGILE DEVELOPMENT
DESIGN THINKING + AGILE
31
Design Product
DESIGN THINKING AGILE DEVELOPMENT
DESIGN THINKING + AGILE
31
Design Product
DESIGN THINKING AGILE DEVELOPMENT
DESIGN THINKING + AGILE
31
Design Product
DESIGN THINKING AGILE DEVELOPMENT
UX
HERMENEUTICS THEORY
32
{
{
Website
Apps
Communications
Define
33
Title Page
Why it matters
How we address it
34
Design Thinking
35
Framing Question
“We can’t solve problems by using the same kind
of thinking we used when we created them ”
- Albert Einstein
36
Four Column Points
Building scenarios and
prototyping the implications of
how these systems change
society, purchasing decisions
and technical trust.
Where old systems die or get
automated, new opportunities
and new services exist.
Humans build the products
and services & new ideas
should address human
needs.
If everything can
communicate to everything
then we must make that
information and experience
compelling and magical.
Future is undefined New Services & New Opportunities Human Centered
Approaches Design Thinking + Agile Development
SOME DESIGN THINKING READING
37
SOME AGILE / UX READING
38
39
Title Page
Question and Answer
QUESTION & ANSWERS
40
<6>

Design Thinking + Agile UX + Agile Development

  • 1.
    Design Thinking /Agile UX Workshop Resources Leaning Lunch Talk Oct 19, 2016
  • 2.
    2 Agenda Today’s Agenda: 12:15AM 12:20 AM 12:30 PM 12:35 PM 12:40 PM 12:45 PM 12:50 PM Brief Design History Design Thinking Collective Knowledge & Experience Workshop Exercises: 100YRS-IP Agile methodology 100 YRS POV : Why it matters Books & Q & A
  • 3.
    3 “Design is thinkingmade visual” - Saul Bass
  • 4.
    3 “Design is thinkingmade visual” - Saul Bass
  • 5.
  • 6.
    A BRIEF DESIGNHISTORY LESSON 5 1890’s 1920’s & 30’s 1940 - 1960’s 1980’s 2000’s 2020’s… Arts & Cra4s Movement Applied Arts & Design Commercial Arts & Design Computer Arts & Design Media Arts & Design VR Arts & Design
  • 7.
    A BRIEF DESIGNHISTORY LESSON 5 1890’s 1920’s & 30’s 1940 - 1960’s 1980’s 2000’s 2020’s… Arts & Cra4s Movement Applied Arts & Design Commercial Arts & Design Computer Arts & Design Media Arts & Design VR Arts & Design DESIGN THINKING SOLVED HUMAN NEEDS
  • 8.
    Anyone know whothis is? A HISTORY LESSON 6
  • 9.
    Ran the CooperHewitt Anyone know who this is? A HISTORY LESSON 6
  • 10.
    Ran the CooperHewitt Anyone know who this is? Father of Interaction Design A HISTORY LESSON 6
  • 11.
    Ran the CooperHewitt Anyone know who this is? Father of Interaction Design A HISTORY LESSON 6 Co-Founder of IDEO
  • 12.
    Ran the CooperHewitt Anyone know who this is? Father of Interaction Design A HISTORY LESSON 6 Co-Founder of IDEO
  • 13.
    Ran the CooperHewitt Bill Moggridge Anyone know who this is? Father of Interaction Design A HISTORY LESSON 6 Co-Founder of IDEO
  • 14.
    Ran the CooperHewitt Bill Moggridge William Grant "Bill" Moggridge, RDI (25 June 1943 – 8 September 2012) was a British designer, author and educator who cofounded the design company IDEO[3] and was director of the Cooper-Hewitt, National Design Museum in New York.[4] He was a pioneer in adopting a human-centred approach in design, and championed interaction design as a mainstream design discipline (he is given credit for coining the term). Among his achievements, he designed the first laptop computer, the GRiD Compass,[5] was honoured for Lifetime Achievement from the National Design Awards,[6] and given the Prince Philip Designers Prize. Anyone know who this is? Father of Interaction Design A HISTORY LESSON 6 Co-Founder of IDEO
  • 15.
    Ran the CooperHewitt Bill Moggridge William Grant "Bill" Moggridge, RDI (25 June 1943 – 8 September 2012) was a British designer, author and educator who cofounded the design company IDEO[3] and was director of the Cooper-Hewitt, National Design Museum in New York.[4] He was a pioneer in adopting a human-centred approach in design, and championed interaction design as a mainstream design discipline (he is given credit for coining the term). Among his achievements, he designed the first laptop computer, the GRiD Compass,[5] was honoured for Lifetime Achievement from the National Design Awards,[6] and given the Prince Philip Designers Prize. Anyone know who this is? Father of Interaction Design A HISTORY LESSON 6 "If there is a simple, easy principle that binds everything I have done together, it is my interest in people and their relationship to things." Co-Founder of IDEO
  • 16.
    7 Evangelized Design Thinkingto Corporate America
  • 17.
    7 Evangelized Design Thinkingto Corporate America Tim Brown
  • 18.
    7 Evangelized Design Thinkingto Corporate America Tim Brown David Kelley
  • 19.
    7 Evangelized Design Thinkingto Corporate America Bill Moggridge Tim Brown David Kelley
  • 20.
    7 Evangelized Design Thinkingto Corporate America Bill Moggridge Tim Brown Mike NuttallDavid Kelley
  • 21.
    7 Evangelized Design Thinkingto Corporate America Bill Moggridge Tim Brown Mike NuttallDavid Kelley
  • 22.
    7 Evangelized Design Thinkingto Corporate America Bill Moggridge Tim Brown Mike NuttallDavid Kelley Rodger Martin
  • 23.
    7 Evangelized Design Thinkingto Corporate America Bill Moggridge Tim Brown Mike NuttallDavid Kelley Rodger Martin
  • 24.
    IDEO FOUNDERS =STANFORD D-SCHOOL 8 The shifting role of design in business from noun to verb, where design can be used as a differentiator to respond to changing trends and consumer behaviors, while gaining competitive advantage that ultimately impacts bottom-line and drives business growth. Businesses are beginning to realize the necessity of design as a value creation capability to complement its existing value management capability. DesignBusiness DesignBusiness Design as Design as
  • 25.
  • 26.
  • 27.
    11 Design Thinking inAction Question 04030201 05 Empathize Create Research Discover Inspire Define Segments Empathize Beliefs Behaviors Define Differentiate Focus Relate Identify Voice Sketch Iterate Synthesize Insight Innovate Pathfinding Draft a shared understanding of the project goals and step back from the brief to gain clarity and get to the heart of the matter. Understand your audience and what they need and want. Empathize with their needs, wants and aspirations. Align and define the problem at hand along with framing the issues for our users. Identify and flush out the essence and purpose of the brand and brand voice. Formulate a direction and a point of view around what to focus on and clearly define next steps. IdeateStrategize Our Time in Denver
  • 28.
    ARCHITECTURE - DESIGN/ BUILD 12 Design Thinking has learned from other industries and applied itself to primary software
  • 29.
  • 30.
  • 31.
    THE “I” WORD 15 DesignThinking has a human centered goal that leads to Innovation
  • 32.
    16 Title Page Agile +UX A quick overview
  • 33.
  • 34.
  • 35.
  • 36.
    AGILE METHOD ASHOUSEKEEPING 20
  • 37.
  • 38.
    22 Title Page Design Thinking/ Agile Workshops A quick overview
  • 39.
    23 How We Arrivedat Our Workshop Outcomes COLLABORATE WORKED TOGETHER IN GROUPS TO TO ARRIVE AT EMERGING SOLUTIONS AND INSIGHTS PRESENT EACH GROUP PRESENTED THE RATIONALE AROUND THE IDEAS THEY CREATED VOTE ENTIRE WORKSHOP HAD A CHANCE TO VOTE ON THE BEST IDEAS Design Thinking Workshops
  • 40.
  • 41.
  • 42.
  • 43.
    UX / DESIGNTHINKING EXERCISES 27
  • 44.
    A HUNDRED YEARLOCATION 28
  • 45.
    18 + WORKSHOPEXERCISES 29
  • 46.
    30 Title Page Design Thinking +Agile A quick overview
  • 47.
    DESIGN THINKING +AGILE 31 Design Product DESIGN THINKING AGILE DEVELOPMENT
  • 48.
    DESIGN THINKING +AGILE 31 Design Product DESIGN THINKING AGILE DEVELOPMENT
  • 49.
    DESIGN THINKING +AGILE 31 Design Product DESIGN THINKING AGILE DEVELOPMENT
  • 50.
    DESIGN THINKING +AGILE 31 Design Product DESIGN THINKING AGILE DEVELOPMENT UX
  • 51.
  • 52.
    33 Title Page Why itmatters How we address it
  • 53.
  • 54.
    35 Framing Question “We can’tsolve problems by using the same kind of thinking we used when we created them ” - Albert Einstein
  • 55.
    36 Four Column Points Buildingscenarios and prototyping the implications of how these systems change society, purchasing decisions and technical trust. Where old systems die or get automated, new opportunities and new services exist. Humans build the products and services & new ideas should address human needs. If everything can communicate to everything then we must make that information and experience compelling and magical. Future is undefined New Services & New Opportunities Human Centered Approaches Design Thinking + Agile Development
  • 56.
  • 57.
    SOME AGILE /UX READING 38
  • 58.
  • 59.