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1. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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DRIVE- SUMMER 2016
PROGRAM-MBADS (SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDHRMN (SEM 1)
SUBJECT CODE & NAME-MU0012 – Employee Relations Management
BK ID-B1734
CREDIT & MARKS-4 Credits, 60 marks
Q1. Define Strategy. Describe the different strategy levels in an organization
(Definition of Strategy, Explain the different strategy levels in an organization) 2, 8
Answer.
Strategy
Johnson and Scholes define strategy as “The direction and scope of an organisation over the long-term; which
achieves advantages for the
Q2. What do you mean by Human Resource Information System (HRIS)? Describe the various modules of
HRIS. Discuss some of the HRIS software.
(Definition ofHRIS, Explain any five modules ofHRIS, Describe any three examples ofHRIS software) 2,5,3
Answer.
Human Resource Information Systems
They are online applications which enable organisations to store, track and manipulate data according to the needs
of the HR, payroll and accounts, and other operations within an organisation. Such employee relationship
management tools establish a centralised approach to managing employees distributed across the globe.
Information on

2. Q3. As an HR ofa Company, you are asked to focus on the causes ofGrievance and the Grievance handling
procedure. What according to you are the reasons ofGrievance? Explain the pre -requisites you will consider
while addressing Grievance handling procedure
(Explain the causes ofGrievance,Describe the essential pre-requisites of a Grievance Handling procedure )
Answer.
Causes of Grievance
Grievance may be defined as a complaint or resentment against any unjust or unfair act. Grievance is any issue
associated with an
Q4 Discuss the Collective Bargaining Process and its issues
(Explaining the Collective Bargaining process, Explaining the Collective Bargaining issues )
Answer.
Collective Bargaining process
Having understood what collective bargaining is, let us now discuss the general process involved in collective
bargaining and negotiation towards resolving employee issues. The process includes negotiations between an
employer and a group
Q5 What is a Trade Union and what are its activities? Explain the functions of Trade Unions.
(Meaning of Trade Union
Describing the activities of Trade Unions
Explaining the Functions of Trade Unions )
Answer.
Trade Union
A trade union or labour union is an administration of workforce grouped together to attain common goals such as
enhanced operational circumstances.
Trade unions are created with the key goal of protecting the rights of the labour force. The Indian labour market
consists of three sector
Q6. Write a brief note on the following:
a) Trait theory
b) ERG theory
(Meaning and concept of Trait theory, Meaning and concept of ERG theory)5,5
Answer.
a) Trait theory
This theory uses traits (characteristics) to distinguish between leaders and non-leaders. The traits associated with
leadership according to

3. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
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