Dear students get fully solved assignments Send your semester & Specialization name to our mail id : “ help.mbaassignments@gmail.com ” or Call us at : 08263069601 (Prefer mailing. Call in emergency )

1. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call us at : 08263069601
(Prefer mailing. Call in emergency )
ASSIGNMENT
DRIVE SUMMER 2014
PROGRAM Master of Business Administration- MBA
SUBJECT CODE & NAME MU0012 – Employee Relations Management
SEMESTER 4
BK ID B1734
CREDITS 4
MARKS 60
Note: Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
1 Employees are the most important resource for any company. What do you mean by Employee
Relations Management? Explain the different Employee Relations Management Tools applied in
organizations
Answer : Employee Relations Management Tools
Employee relations refers to how a manager communicates with employees, develops a connection
with them and helps them perform their jobs and understand workplace requirements. Managers
have many different types of relationships with employees, depending on culture and the current
school of management thought. Currently, many businesses encourage managers to develop close,
coaching relationships with employees to help them grow their own skills and independence. But
regardless of management focus, managers need the
2 As an HR of a Company, you are asked to focus on the causes of Grievance and the Grievance
handling procedure. What according to you are the reasons of Grievance? Explain the pre-
requisites you will consider while addressing Grievance handling procedure
Answer : Causes of Grievance:
(i) Promotions; (ii) Amenities; (iii) Continuity of service; (iv) Compensation; (v) Disciplinary action;
(vi) Fines; (vii) Increments (viii) Leave; (ix) Medical Benefits; (x) Nature of the job; (xi) Payment of
wages; (xii) Acting promotion; (.xiii) Recovery of dues; (xiv) Safety appliance; (xv) Superannuation;
(xvi) Supersession; (xvii) Transfer; (xviii) Victimization; and (xix) Conditions of work.

2. Pre-requisites of a Grievance Handling procedure:
3 List and explain the various types of Disciplinary problems existing in an organization
Answer : Discipline is essential for organisations to regulate employee behaviour and to channel
employee efforts in realising organisational goals. Management deals with all acts of indiscipline or
misconduct according to the organisational rules and policies and the nature of the indiscipline.
Indiscipline can be classified as minor or major on the basis of the impact they have on the
functioning of the organisation.Minor acts of indiscipline include absenteeism, late coming,
negligence at work, failure to be present when required, inefficiency and acts of omission.
Management correct minor indiscipline with written or
4 Discuss the Collective Bargaining Process and its issues
Answer : Collective bargaining is a process whereby trade unions, representing workers, and
employers through their representatives, treat and negotiate with a view to the conclusion of a
collective agreement or renewal thereof or the resolution of disputes.
A collective agreement is usually an agreement in writing between an employer and a union, on
behalf of workers employed by the employer. It contains provisions reflecting terms and conditions
of employment of the workers, and conferring to them their rights, privileges and responsibilities.
Sometimes the terms “bargaining” and “negotiating” are used to describe the same process.
Theoretically, the term bargaining is probably better used to describe the economic interaction
between an employer and an employee which is
5 What is a Trade Union and What are its activities? Explain the functions of Trade Unions.
Answer : A trade union or labor union is an organization of workers who have banded together to
achieve common goals such as protecting the integrity of its trade, achieving higher pay, increasing
the number of employees an employer hires, and better working conditions. The trade union,
through its leadership, bargains with the employer on behalf of union members (rank and file
members) and negotiates labour contracts (collective bargaining) with employers. The most
common purpose of these associations or unions is "maintaining or improving the conditions of
their employment". This may include the negotiation of wages, work rules, complaint procedures,
rules governing hiring, firing and promotion of
6 Write a brief note on the following Acts :
a) Indian Trade Unions Act,1926
Answer : In India, the first organised trade union was formed in 1918 and since then they have
spread in almost all the industrial centres of the country. The legislation regulating these trade
unions is the Indian Trade Unions Act, 1926. The Act deals with the registration of trade unions,
their rights, their liabilities and responsibilities as well as ensures that their funds are utilised

3. properly. It gives legal and corporate status to the registered trade unions. It also seeks to protect
them from civil or criminal prosecution so that
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call us at : 08263069601
(Prefer mailing. Call in emergency )