This document discusses how to motivate employees that managers do not like working with. It notes that managers do not always get to choose who they work with. It then outlines 4 steps to motivate these employees: 1) reflect on your own feelings towards the employee, 2) spend more time with the employee to better understand them, 3) focus on the employee's positive qualities and strengths, 4) show empathy towards disrespectful employees to understand the root causes of their behavior. The overall goal is to be able to work productively with employees, even if not friends.