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Employee Attitude.
This document discusses the importance of maintaining a positive attitude at work. It emphasizes teamwork and emphasizes, defining key aspects of a positive attitude like being solution-oriented, seeing opportunities, and having energy. It discusses developing empathy for coworkers by understanding other perspectives, actively listening, and building trust. Maintaining a positive attitude through challenging times and refraining from negativity is important for both individual and team success. Choosing to lead with positivity each day and letting that guide your interactions is presented as a key to both personal achievement and creating a collaborative work environment.
Employee Attitude.
- 1. What is anAttitude ? • It is an outward expression (through body gestures) of our state of mind. • It is a mirror of the mind. • It reflects our thinking.
- 3. THE ICEBERG HOW MUCHDO YOU SEE OF AN ICEBERG?
- 4. THE ICEBERG ONLY 10OF ANY ICEBERG IS VISIBLE. THE REMAINING 90% IS BELOW SEA LEVEL.
- 5. THE ICEBERG SEA LEVEL 10% 90 % VISIBLE ABOVE SEA LEVEL INVISIBLE BELOW SEA LEVEL
- 6. • The Icebergphenomena is also applicable on human beings … THE ICEBERG
- 7. THE ICEBERG SEA LEVEL KNOWLEDGE & SKILLS ATTITUDE UNKNOWN TOOTHERS KNOWN TO OTHERS
- 8. • In otherwords, THE ICEBERG
- 9. THE ICEBERG SEA LEVEL BEHAVIOR VALUES– STANDARDS – JUDGMENTS ATTITUDE MOTIVES – ETHICS - BELIEFS KNOWN TO OTHERS UNKNOWN TO OTHERS
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- 11. It is theattitude that makes the difference.
- 12. This not onlymakes good business sense, it also reflects a deeper yearning of the human spirit to be of service, to build loving, caring relationships, to affirm our interdependence, and to bring value, beauty, and benefit into the world.
- 13. Human side ofquality The human quality should always include the following three components : Creativity - The joy of thinking Physical activity - The joy of working with sweat on the forehead. Sociality - The joy of working together
- 14. Quality begins withme. . If we are to take Total Quality to heart, we too must come to look at our own lives in a more multidimensional, interrelated and holistic manner. Taking the theme of Total Quality personally has the potential to tap us into the flow of life giving forces and ways of living and working that are ultimately most rewarding and productive
- 15. Quality is awinning attitude
- 16. 1. Lost hisjob 2. Got defeated for legislature 3. Started business and failed 4. Wife died of a fatal disease 5. Experienced nervous breakdown 6. Contested in election for speaker in legislature and lost 7. Tried for nomination in a political party and lost 8. Applied for post of land officer and didn’t get it 9. Contested for senate and lost 10. Contested for vice president and lost 11. Again contested for senate and lost AND TWO YEARS LATER….. ABRAHAM LINCOLN GOT ELECTED AS PRESIDENT OF AMERICA
- 17. FAILURE Does not mean(X) You are a failure You have not yet succeeded You have learned something You have accom- plished nothing You have to do it in a different way You will never be able to do it You are not perfectYou are inferior You have to start afreshYou have wasted your life It means (4)
- 18. You should tryvery hard You should give up It takes a little longerYou will never achieve God has a better idea! You will get the idea if you have faith in Him God has abandoned you FAILURE Does not mean (X) It means (4) Impossible is a word to be found only in the dictionary of fools..
- 19. INSTEAD OF BLAMINGDARKNESS,INSTEAD OF BLAMING DARKNESS, LIGHT A CANDLE IF YOU CAN!LIGHT A CANDLE IF YOU CAN! STOP BLAMING;STOP BLAMING; INSTEAD TAKE ACTIONINSTEAD TAKE ACTION
- 20. THE CAN DOATTITUDE • You CAN DO everything, but not all at once. • You CAN DO everything, if it’s important enough for you to do. • You CAN DO everything, but you may not be the best at everything. • You CAN DO everything, but there will be limitations. • You CAN DO everything, but you’ll need help.
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- 22. Add POSI+IVE Behavior INFLUENCEYOUR ENVIRONMENT! • Sprinkle some “positive” on the negatives • Focus on the good of each day • Stay out of the “feeding frenzies” • Say “please” and “thank you” • Practice EMPATHY • Evaluate YOUR behavior • Never miss an opportunity to complement • Spread a SMILE around Replace the BAD HABITS! BEHAVIORBEHAVIORBEHAVIORBEHAVIOR
- 23. Generate enthusiasm Operate toyour potential Destroy negative attitude CHANGE CAN START WITH OURSELF AND CAN BEGIN ONLY FROM WITHIN.
- 24. How to ChangeYour Behavior BEHAVIORBEHAVIORBEHAVIORBEHAVIOR BEHAVIORBEHAVIORBEHAVIORBEHAVIOR Changes take true assessment, determination & discipline
- 25. Watch your definitions- they become thoughtsthey become thoughts Watch your thoughts - they become wordsthey become words Watch your words - they become actionsthey become actions Watch your actions - they become your destinythey become your destiny Watch your definitions - they become thoughtsthey become thoughts Watch your thoughts - they become wordsthey become words Watch your words - they become actionsthey become actions Watch your actions - they become your destinythey become your destiny Remember to . . .
- 26. And what ispositive attitude? • It is that state of mind which is constructive in nature. • Which brings optimism into your life. • Which makes it easier for you to avoid worry and negative thinking. • Which helps you to see bright side of life. • Which provides you motivation to accomplish your goals. • Which inspires you to believe in yourself and in your abilities.
- 27. And what arethe benefits ? • Makes you a solution oriented person. • Helps you to see opportunities. • Brings more energy in your life. • Greater inner power and strength. • Enable you to surmount any difficulty in life. • Inspires you to motivate yourself and others. • Creates respect for you amongst people.
- 28. How to developa positive attitude in life ? • Decide that you want to develop PA • Always use positive words. • Allow into your awareness only feelings of happiness, strength and success. • Visualize clearly in your mind that you are possessing a positive attitude. • Associate yourself with people who think positively. • Engage in some regular physical exercise.
- 29. Developing a positiveattitude in life…. • Read at least one page of inspiring book every day. • Watch inspiring movies that make you feel happy and good. • Always sit and walk with your back straight. This will strengthen your confidence and inner strength. • Disregard and ignore negative thoughts. Substitute negative thoughts with constructive happy thoughts.
- 30. Developing a positiveattitude in life…. • Learn to master your thoughts. • Contemplate upon the futility of negative thinking and worries. • Have faith in yourself and in the power of Universe.
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- 32. Posture is ourinner attitude reflected outwards to the world. Change your attitude; Change your life. Change your posture; Change your world
- 33. A title anddescription can provide essential detail about this photo. Good Posture
- 34. The importance ofgood posture Good posture allows free movement of energy, blood, nerve impulses, and oxygen. This, in turn, assists the body to work more efficiently and heal more effectively. Good Posture allows our inner body to be free of blocks and tension, to assist in optimal health. Good posture is a fluid adjustment of the moving body, through a changing environment.
- 35. SMILE !! It reflectsin your voice
- 36. • Use asmile to signal that you are in a pleasant mood , positive , and approachable • Practice smiling in front of a mirror to gain confidence . See how you look with a broad showing teeth parted ,possibly leading to a soft laugh • Smile to indicate a positive attitude: -Respect for the other person -Friendliness -Openness
- 37. We are confidentand comfortable while speaking to the customer. We are happy, welcoming, and grateful for the opportunity to speak. We know we are explaining something positive that will benefit the customer.
- 38. WORK AS ATEAM
- 39. •Always treat coworkersas you would like to be treated. •Never lie or spread gossip to get ahead or to get close to the boss. •Respect the moods of your fellow employees. Everybody has a bad day once in awhile. •Be polite. & •Try to get along with other employees. Be a team player.
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- 41. Workplace moods Some daysare bright
- 42. Some days aredull
- 43. Some people areoptimistic and climb the ladder, and help others climb too
- 44. Yet they allwork under one roof
- 45. For just likethe globe, it takes all kinds of people to make a workplace
- 46. So where liesthe difference?
- 47. The difference liesin teamwork
- 48. And teamwork isborn out of EMPATHY
- 49. EMPATHY means Putting ourselvesin other people’s shoes
- 50.
- 51. So EMPATHY issimple to understand BUT Difficult to practice
- 52. But personnel whopractice and encourage EMPATHY
- 53. Create Trust andgenerate Positive energy at the workplace
- 54. Where we spendthe better part of our: Day Weeks Months Even years
- 55. Therefore, our colleaguesare more than a family for us
- 56. So let ushappily and constantly build bridges with them—for them
- 57. Let us acceptthem as they are and help them accept us as we are
- 58. But while weservice our customers, let us not forget to practice the same values internally
- 59. For EMPATHY isnot just good value
- 60. It is alsogood business
- 61. Let others leadsmall lives, but not you. Let others argue over small things, but not you. Let others cry over small hurts, but not you. Let others leave their future in someone else's
- 62. The Key isPOsiTiVe ATTiTUDe
- 63. HAVE A SUCCESSFULLIFE Thanks & Regards • Harish Chauhan (Harry)