This document discusses several models of quality management including Deming Prize, the American Model of Excellence in Management, and the Malcolm Baldrige model. It provides brief descriptions of each: The Deming Prize model was created in 1951 in Japan to improve business and is awarded to outstanding companies for quality management and control. The American Model of Excellence was implemented in 1999 to promote quality management in Latin America. The Malcolm Baldrige model serves as a basis for self-assessment and improvement of management practices and communication within organizations. It helps deliver greater value to customers and stakeholders. The document also provides a resume of additional quality management models and resources on the topics.

1. MODELS OF QUALITY

2. DEFINITION OF QUALITY
First of all. Quality start with three concepts
important and in this way can describe each model of
Quality Management
Management: Action and effect of administering
Business.
Manage: Govern exercise authority or control over a
territory y and the people who inhabit it.
Quality: Property or set of inherent in something, you
can judge their value properties. This fabric is of good
quality.

3. MODEL DEMING PRIZE
The model Deming Prize has been present in Japan since
1951 and was created with the aim of becoming a tool for
improving business in that country.
The award is given to promulgating the companies that
stand out excellently by management and quality control,
and also to promote quality management in companies that
see an opportunity in this model of excellence.

4. THE AMERICAN MODEL OF
EXCELLENCE IN MANAGEMENT.
The Ibero-American Model of Excellence in Management
was implemented by FUNDIBEQ (Latin American
Foundation for Quality Management) in 1999.
That same year the foundations of American Award for
Excellence in Management published. FUNDIBQ is a
supranational organization supported and constituted by
some companies, non-profit, which is promoting and
developing global quality management in Ibero-America.

5. MODEL MALCOLM BALDRIGE
This model serves as the basis for
developing self-assessments of the
organizations and so provide
information on the status of these. It
also helps to improve
management practices, helps
communication and serves as a tool
for planning and delivery finally
learning opportunities.
This model helps organizations to
use and integrated management of
such a comprehensive approach,
delivering greater value to
customers and stakeholders; thus
improving the efficiency and
capabilities of the entire
organization.

6. THE STANDARD OF EXCELLENCE FROM THE
EUROPEAN FOUNDATION FOR QUALITY
MANAGEMENT
This model was created by the European Foundation for
Quality Management in 1990 and began delivering award
annually to companies recognized for excellence since
1992.
The model started as a basic model with the premise that
good results could be achieved with the commitment of the
members of the organization to improve processes,
receiving the title of Model of Business Excellence
(Business Excellence Model). 1999 Model was modified to
a more advanced where more substantial changes lay with
the incorporation of innovation and learning as a key
competitive advantage, emphasizing the orientation to
customers and stakeholders. Finally in 2003, minor
changes were made in some of its criteria

7. MODELS OF QUALITY MANAGEMENT
RESUME
 ISO 9000: international quality management model which is used by the majority of
organizations.
 VDA: quality management model developed for the German automobile industry.
 AVSQ: quality management model developed for the Italian automobile industry.
 EAQF: quality management model developed for the French automobile industry.
 QS-9000: quality management model developed for the US automobile industry.
 TS 16949: special requirements for the application of ISO 9000 for suppliers of the
automobile industry.
 European Quality-Award: European award for Total Quality Management which
has been presented since 1991 by the European Federation of Quality
Management EFQM.
 www.efqm.org
 Deming-Award: Japanese award for Quality management since 1951.
 www.deming.org
 Malcom Baldrige-Award: US-American Award for Total Quality Management
created in 1987
 www.quality.nist.org

8. RESOURCES
 Baron, J.(2001), Aligning HR Strategy with Busines
Strategy. Conferencia presentada en el IBM-Airtel
Human Resource Center at tye Instituto de
empresa, Madrid (enero)
 Abegglen, J.C. y Stalk, G. (1985), Kaisha. The
Japanese Corporation.Basic Books, Nueva York.
Edición española.
 ACNielsen (2005), “The ISO Survey of ISO 9000
and ISO 14000 Certificates”
 ASQ (2004), American Society for the Quality 2004.
State of the Society American Society for Quality,
Milwaukee.