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Mobile + Social
        Show us the Money!



Casual Connect Europe, Hamburg - 11 Feb 2010




Volker Hirsch (@vhirsch)
Who is this guy?


 Co-Founder                                                                                                                Strategy Advisor




      Investment Opportunity: Little World Gifts
      (redefining digital gifts)
      Opportunity
      Little World Gifts offers an appealing investment opportunity for
      investors seeking significant returns from early stage investment in
                                                                                                                                          !
      high growth markets. Little World Gifts is positioned to maximise
      returns through creating a new market for digital goods on mobile
      starting with the iPhone platform with deep web and social network
      (Facebook) integration. The opportunity builds on the exciting
      landscape of the booming (yet still early and undeveloped) mobile
      smartphone space, and the potentially enormous (and also early)
      digital goods space. With extremely low overheads and high
      margins, the company is set to turn over £2m in year 1, 50% of
      which is profit. With a valuation of £2m (Year 1 profit x2), Little World Gifts is seeking £150,000 Angel investment
      ahead of launch in exchange for 10% equity in the business. This is an opportunity to get involved early in a
      dynamic business at the very leading edge of both the digital goods, and the iPhone / mobile 2.0 sectors.


      Enormous Market Potential
What is Social?
Social refers to the
interaction of organisms
with other organisms and
to their collective co-
existence [...]




                   Source: Wikipedia
Easy!
Get a social network!
There’s loads of them...
NOT the Right Answer!
1.! A “social network”
    is not a community!




2. Do you own one?
Where to find a
 Community?
On Mobile!
Mobile is the most
powerful digital medium
to date.

Why?

 1. It’s Big (numbers)
 2.It’s Personal (nature)
 3.It’s really personal
    (Identification of needs)
475,000,000
     circulation of newspapers
            825,000,000
          registered cars
           1,700,000,000
Internet users (PC, Mobile, Web Cafe)
           1,800,000,000
    unique credit card holders
           2,250,000,000
        tooth brushes in use
           4,000,000,000
             FM Radios
          4,600,000,000
    mobile phone subscriptions
                                 various sources
Mobile is a 1st!

•   Personal mass media
•   Always carried
•   Always on
•   Built-in billing system
•   Always present at the point of
    creative impulse
•   Accurate audience identification
•   Captures social context
•   Enables Augmented Reality



                  Tomi Ahonen, Mobile as 7th of Mass Media, 2008;
               Alan Moore & Jonathan MacDonald, The Glittering
                              Allure of the Mobile Society, 2008
Significance to Users...

•   91% of people have their mobile within arm’s reach
    24/7.                               Morgan Stanley 2007




•   64% of Americans are not willing to share their
    mobile with anyone. 60% of married people will
    not share their mobile with their spouse!
                                                  Wired Magazine 2006




•   It takes an average of 26 h for a user to report
    a lost wallet but only 68 minutes to report a
    lost mobile phone.
                                                        Unisys Survey



•   8 out of 10 German men would rather lose their
    wife than their mobile phone.
                            Jonathan MacDonald; Survey of 10 German
                                                 men at 1am in a bar...
OK, it’s big, we get it.




                 But How do I
                convert that
                       into a
                 community?
Concept: Object-Centered
Sociality




              Prof Dr Karin Knorr-Cetina,
                              Sociologist

                        Jyrri Engestrom,
                           Founder Jaiku
Easy:
make sure that mobile
levers the Social
Object (that is: your
game) towards Your
Users...
My game a Social Object?
WTF ?
Human Value Drivers:
Human Value Drivers:
           Sex
Hope
           Money


Belonging


Feeling Important


Security


Getting more out of Life
WTF ?
CwF + RtB = BM!




           Mike Masnick, TechDirt
Nine Inch Nails
 - All Music free under CC license. CwF
 - All videos by fans aggregated on
   website.
 - Free iPhone app: Fan Finder.


 - Double Album for $10             RtB
 - Deluxe Edition (Double Album + Photo
   Book + BluRay + DVD) for $75
 - 2,500 limited edition signed luxury sets
   (with Vinyl + prints) for $300


Limited Edition sold out in 30 hours !!!

$750k revenue in 30 hours, $2.3m in week 1.
Connect With Fans +
Reasons To Buy =

Business Model
Object




Let’s recap:
Social is interaction
in context
Engagement!
Games are perfect for this!

  - Gamers Interact.
  - The game is the social object!
  - Turn Players into Fanatics!
  - Interact with them IN context, i.e.
   in the game!

  - Let them interact between them
   (they have a common object!)
Address the unique
 propositions only
  Mobile offers.
Value Levers: the 6 M’s.

             Movement

      Me
                        Moment




Multi-User              Money

             Machines


                          Source: Tomi Ahonen
Mobile is a 1st!

•   Personal mass media   
•   Always carried   
•   Always on   
•   Built-in billing system
•   Always present at the point of
    creative impulse
• Accurate audience identification
• Captures social context
• Enables Augmented Reality 
We need Tools
What
- Create Fanatics.
- Provide avenues for players’
  passion.

- Incorporate players’ strongest
  community: his friends!

- Allow them Choice: if, when and
  where to share. Just offer the
  path.

- Keep it in context, i.e. in the game.
How
- High-Scores (Reward) but make
 them customizable (Relevant).

- Connect to the community
 (Avenues of Passion).

- Person-to-Person Challenges &
 Tournaments (Playful contextual
 interaction).

- Awards / Rewards (Fanatics).
- In-Game transactions & Virtual
 Currencies (Contextual
 Monetization).
Real Cross-promotion
- General ads disregard the power
 of context & relevance (“Spray-
 and-Pray”).

- Players = Fanatics = Ambassadors.
- recommendations by friends: most
 powerful promotion (74% buy on a
 friend’s recommendation)*.

- Promotions by friends in context
 are genuine cross-promotions. The
 tools are there (e.g. Challenges).


                        * Source: Bain Consulting
One last thing:

123,296,966,069,453


 The Law of Big Numbers
The Mass Market is here:
don’t forget
 the “other”
smartphones!
Choose a tool that
delivers all that.




            Scoreloop does... ;-)
Scoreloop’s Core Social
 - Customizable High-Scores
 - Player-to-Player Challenges
 - Recommendations to Friends
  (using any source available)

 - Awards & Trophies
 - Full virtual currency (supports
  in-app purchases, item
  downloads, dual currency)

 - iPhone, Android, BREW,
  Symbian, Maemo, RIM, Web
Don’t forget:




Deliver on the basics.
On the outside...
And on the inside...
People Decide!
1 - Permission
  People decide what they see and
  engage with.


2 - Privacy
  People decide what, when and where
  they share information.


3 - Preference
  People decide what content is relevant
  to them and when. Don’t make
  assumptions!

                                    Andrew Grill
So...
Where’s the Money?
Where it always was:

  in your pocket...



              Catchy phrase nicked from
                   Jonathan MacDonald
Summing up:
• Engage, don’t lecture.
• Observe the 3 P’s.
• Offer avenues to activate the
   player’s passion.

• Deliver, and in big numbers.

Got all that? You have a winner!


And if the user wins, the rest (incl. $$   $) comes almost on its own...
Image Credits
http://upload.wikimedia.org/wikipedia/commons/8/85/Numbers_grid_in_NY.jpg
http://gapingvoidgallery.com
http://upload.wikimedia.org/wikipedia/commons/e/e0/Petanque_players_in_Cannes_(France)_2003.jpg
http://upload.wikimedia.org/wikipedia/commons/5/56/Bhgs_crowd.jpg
https://svn-create.freedesktop.osuosl.org/public/create/docs/logo/images/light_bulb_off3.jpg
http://www.easy-access.com/garagelo/coloring/tools.gif
http://www.scorpioshoes.com/accessories-42/shoe-care-44/dr-martens-shoe-polish-black-8128.htm
http://picasaweb.google.com/lh/photo/f-4eoJyuiitoJIPDaqrMJQ
http://img.wallpaperstock.net:81/car-mechanics-wallpapers_11816_1024x768.jpg
http://www.mixedforyou.com/fineart/Renaissance/Flying%20Machine,%20Leonardo%20da%20Vinci,
%201490.jpg
http://blogs.fayobserver.com/faytoz/files/2008/10/davinci_toothed_gears_original.jpg
http://www.adsinn.com/wp-content/uploads/2008/01/1100109100-1.jpg
http://adsoftheworld.com/files/images/video-game.jpg
http://www.thealarmclock.com/euro/images/flirtomatic.png
http://img.glu.com/WSOP_Mobile/images/WSOP_header_logo.png
http://villageshow.co.uk/assets/images/trophy.jpg
http://images.internetsafety.com/www/images-pm/safe-eyes-mobile-logo.jpg
http://www.foldingbikehut.co.uk/images/Toolbox%20Travel.jpg
Thank you!



       +44 7843 599 678

       @vhirsch

       me@vhirsch.com

       http://vhirsch.com/blog

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