Matthew Townson is seeking a new role and provides his contact information and 11 years of retail experience working at Cotton Traders, starting as a part-time sales assistant and becoming store manager. He has experience in customer service, management duties, and maintaining personnel and payroll files. He obtained various qualifications from 1988-2002 and has experience in food hygiene, mentoring, drugs and alcohol awareness, and computer skills. He has a history of voluntary and community work and provides references from his time at Cotton Traders.

1. MATTHEW TOWNSON- C.V.
CONTACT DETAILS
79 Valley Drive
Kendal
Cumbria
LA9 7AQ
Tel- 01539 728403
Mob- 07873 202313
Email- matthew.townson@btinternet.com
PERSONAL PROFILE
I am an adaptable and responsible person who has over 11 years of experience in retail with
Cotton Traders working my way up from a part time sales assistant to becoming store
manager, where my duties and responsibilities increased to handling private and
confidential paperwork surrounding personnel and payroll. In this job I have developed a
good understanding and passion for good customer service, which involves going that extra
mile to help the customer get what they need and have a positive experience in our shop.
Due to the shop in the K village closing down in November, I am seeking a new role to build
on the skills and knowledge I have built up over the years in management. I am hard
working, enthusiastic and always keen to learn and broaden my horizons. My voluntary
work, professional life and other commitments have helped me develop a good sense of
punctuality. I am equally at ease working on my own or as part of a team.
My friends would describe me as a friendly down-to-earth guy with a good sense of humour
and always there for them in times of trouble.
EDUCATION
Heron Hill County Primary School- 1988-1995
Kirkbie Kendal School 1995-2002
QUALIFICATIONS
GCSE’s 2000
English Language C
English Literature C
Maths C
Modular Science (Double Award) C
French C
History D
R.E. D
Business Studies D
Design Technology E
Music F
A-LEVEL’s 2002
English Language C
Law C
Statistics D

2. TRAINING COURSES ATTENDED
Basic Food Hygiene 2001
Open College Network Mentoring Level 2 Pass 2001
Drug and Alcohol Awareness 2003
European Computer Driving Licence Pass 2009
VOLUNTARY WORK
SLIPSTREAM- youth crime prevention group.
Member 1999-2006, Chairman 1999- 2002
SOUTH LAKES YOUTH COUNCIL – 1999-2004
THE PRINCES TRUST- Development Award Assesor 2003-2007
JUNIOR CITIZEN SCHEME- Workshop running 2001-2008
WORK
The Food Factory, K Village Sales Assistant 2001-2004
Duties included food preparation & service, customer service, and maintaining high hygiene
standards.
COTTON TRADERS 2004-Present
Sales Assistant 2004-2007 (K-Village Store)
Supervisor 2007-2012 (Ambleside Store 2007-2010, K Village Store 2010-2012)
Manager- 2012-2014 (Lancaster Store)
Manager 2014- Present (K Village Store)
Duties include keeping up-to-date and accurate sales records, managing human resources,
looking after the day-to-day running of the shopfloor and maintaining accurate files
including health and safety paperwork, payroll and personnel files and stock records.
AWARDS
The Hayton & Winkley Law Prize- Kirkbie Kendal School 2002
The Lakeland Radio Community Awards- Young Person of the Year 2005
SLIPSTREAM Long Service Award 2005
Cotton Traders “You Are The Difference” Monthly and Quarterly award 2012
HOBBIES & INTERESTS
Coffee & Conversation, Dining Out, Walking, Travel, Sightseeing, Football,
REFERENCES
SANDRA WILSON STEVE SHARPE
Personnel Assistant Ex-Police Officer
Cotton Traders sharpey143@hotmail.com
Cotton Traders House Tel 07787 586445
Atlantic Street
Broadheath GRAEME FUCILE
Altrincham Ex-Area Manager

3. WA14 5GZ Cotton Traders
Tel 0161 286 4010 Tel 07703 758614